Coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are available at this guesthouse. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Aurora Express offers 8 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Aurora Express features a terrace, tour/ticket assistance, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available on request). This Guatemala City guesthouse also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site.
Aurora Express has designated areas for smoking.
Local cuisine breakfasts are available for a surcharge between 7:30 AM and 10:00 AM on weekdays.
Room service (during limited hours) is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free roundtrip airport shuttle from 5:00 AM to 9:00 PM at scheduled times and on request
Free self parking on site
Food and drink
Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Luggage storage
Shared microwave
Shared refrigerator
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
More
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Limited room service
More
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
The following facilities are closed on Sunday:
Dining venue(s)
Access methods
Access code
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City
Aurora Express Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 296 out of 406 reviews" "
10 - Excellent
296
Rating 8 - Good. 52 out of 406 reviews" "
8 - Good
52
Rating 6 - Okay. 21 out of 406 reviews" "
6 - Okay
21
Rating 4 - Poor. 16 out of 406 reviews" "
4 - Poor
16
Rating 2 - Terrible. 21 out of 406 reviews" "
2 - Terrible
21
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Andrew
Business traveler
Aug 25, 2024
Liked: Cleanliness, staff & service
Friendly helpful staff even with the language barrier. Close to the airport for layover
Luxurious, with a balcony view of a forested canyon. Yet so close to the airport one could walk, if travelling light. Airport shuttle was a Mercedes sedan. Staff were very helpful, but only present for a few hours per day. Located in a gated neighborhood, no restaurants nearby.
The property was good, just need to have places to eat inside. Because some people like me don’t have personal transportation to go eat outside, I hear a little noise, like motorcycles and cars late night. Other than that everything was good.
Stayed here already one time. Was super. Nice rooms. This time room was dark, tiny, super small barely useable bathroom and shower. Not enough towels for number of persons. Internet does not work.
Very nice people and place. HOWEVER - it is in a gated neighborhood (yea safety) but it meant it was hard to get into and out of by taxi. there is also only a small convenience store and 2 restaurants (one only open for dinner) within walking distance (unless you want to eat in the airport - which i did). so if you arrive late from the airport and just need a place to sleep its great, but as a place to stay for multiple days i would say no.
paula
Stayed 1 night in Jul 2024
10/10 Excellent
Jose, Hagerstown
Traveled with group, Traveled with partner, Traveled with family
El trato encantador, un desayuno y amabilidad desde el host hasta el personal. La habitación muy amplia y cómoda con buena vista. Las instalaciones están en remodelación. Aseguró que quedarán estupendas
The place was nice, but it was advertised as a hotel which is not, it is a house with different rooms available, like an Airbnb. However Natalia was able to pick us up from the airport and make us feel welcome. It is about 5 minutes from the airport.
We were pleased with the beauty of the hotel, the friendliness of each person with whom we interacted, and the communication around the shuttle service.