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Aurora Express

3.5 star property

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Photo gallery for Aurora Express

Classic Quadruple Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Lobby
Family Room, Multiple Beds, Non Smoking | Terrace/patio
Fridge, microwave
Family Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Parking included
  • Housekeeping
$55
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
Diagonal 26, 20-50, Zona 13, Aurora 2, Guatemala City, Guatemala, 1001
  • La Aurora Zoo
    ‪3 min drive‬
  • Mundo Petapa
    ‪5 min drive‬
  • U.S. Embassy in Guatemala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪15 min walk‬

Room options

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Twin Beds, Non Smoking

Deluxe Double Room, 2 Twin Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 3 Twin Bunk Beds and 1 Double Bed

View all photos for Family Quadruple Room, Multiple Beds (202)

32-inch flat-screen TV with cable channels, TV

Family Quadruple Room, Multiple Beds (202)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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  • Free WiFi
  • Laundry
  • Housekeeping
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About this property

Aurora Express

3.5-star guest house in Zona 13
Coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are available at this guesthouse. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Aurora Express offers 8 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Aurora Express features a terrace, tour/ticket assistance, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available on request). This Guatemala City guesthouse also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site.

Aurora Express has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge between 7:30 AM and 10:00 AM on weekdays.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an access code
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Access code

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators

Property is also known as

Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City

Aurora Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 533 reviews
Rating 8 - Good. 70 out of 533 reviews
Rating 6 - Okay. 30 out of 533 reviews
Rating 4 - Poor. 22 out of 533 reviews
Rating 2 - Terrible. 24 out of 533 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

nduka

Liked: Staff & service, property conditions & facilities
Host was hospitable, kind and went the extra mile to pick me up from the airport for free and arranged a driver to take we around the town. Accommodation is in a gated estate, secured, good size room and very clean. Breakfast was good too.
Stayed 1 night in Jun 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and quiet
Stayed 1 night in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

maria luisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse. Las señoritas del servicio muy amables. Gracias por hacer de nuestras vacaciones en su hotel maravillosas
Stayed 7 nights in Apr 2025

6/10 Okay

Dotty

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Esvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property is very safe.
Stayed 5 nights in Apr 2025

4/10 Poor

James, REPUBLIC

Disliked: Cleanliness
This is a home in a residential neighborhood. Enter through the garage and you do have access to the living room and dining area. You need to have an access code to enter into the neighborhood which makes it difficult for Uber or taxi. Nice clean accommodations but not the hotel I was expecting. The shuttle has limited hours so it didn’t work for our early flight.
Stayed 1 night in Apr 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience!! Would definitely recommend. My flight was very early, so was not able to try the recommended excellent breakfast. Will stay here next visit to Guatemala City. Thank you !!
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Bastante agradable la estadía, las chicas son bastante serviciales y amables
Stayed 5 nights in Apr 2025

6/10 Okay

Adan

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is in private community, you passing gates to in and out, you said parking included, you park on the street, is only one person, no reception desk, we left the hotel about six in the morning, we looking for human person to inform we are leaving, nothing we left the key in one area that believe, some one is going to pick up, not good at all
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except I booked this hotel for the free shuttle but come to find out it does not run after a certain time. Bummer. Everything else was great. Very clean and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & safe place. Easy drive to and from the airport.
Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Traveled with family
Disliked: Amenities
It’s not like the pictures, it’s a house divided up into sleeping rooms. There is nothing in walking distance, so you are in a room and that’s it.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Marcelino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nancy was helpful and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
We booked last minute and appreciated all the help and care the staff provided.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard, Bemidji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We landed here just at dusj. This is a good choice for an early morning flight. It felt very safe and we were able to get a little snack at the store just up the street and sat on the outside patio table. The bed and pillows were comfortable. The hot water was abundant. The lighting was good.
Stayed 1 night in Mar 2025

8/10 Good

Oscar, Eastvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Francisco

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar es bonito. Sencillo pero no ofrecen ningun servicio nunca habia nadie que te atendiera siempre solo si nesecitabas algo. La persona de servicio no podia hacer nada no habia desayuno ni cafe ni ningun servicio de comida al regreso salia muy temprano al.aeropuerto y no habia quien me llevara al.aeropuerto y tuve que buscar un taxi deberia tener un servicio mas personal no me.gusto para nada
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Natalia is lovely and picked us up from the airport. The room was very large and the shower was good. It's in a gated community so feels very safe and is super close to the airport.