Aurora Express

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aurora Express

Classic Quadruple Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi
Lobby
Classic Quadruple Room, Multiple Beds, Non Smoking | Mountain view
Family Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi
Family Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Diagonal 26, 20-50, Zona 13, Aurora 2, Guatemala City, Guatemala, 1001
  • La Aurora Zoo
    5 min drive
  • Tucan's Flight Apto La Aurora Guatemala
    13 min walk
  • Acueducto BRT Station
    5 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    13 min walk

Room options

Classic Quadruple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Comfort Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 3 Twin Bunk Beds and 1 Double Bed

Family Quadruple Room, Multiple Beds (202)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

About this property

Aurora Express

3.5-star guest house in Zona 13
Coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are available at this guesthouse. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Aurora Express offers 8 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Aurora Express features a terrace, tour/ticket assistance, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available on request). This Guatemala City guesthouse also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site.

Aurora Express has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge between 7:30 AM and 10:00 AM on weekdays.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 for adults and USD 7 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Access code

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City

Aurora Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 306 out of 421 reviews" "
Rating 8 - Good. 54 out of 421 reviews" "
Rating 6 - Okay. 22 out of 421 reviews" "
Rating 4 - Poor. 18 out of 421 reviews" "
Rating 2 - Terrible. 21 out of 421 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lissett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gates and close to the airport. Big and clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Nely

Stayed 1 night in Sep 2024

4/10 Poor

Amalia

No me gusto que al querer salir la seguridad no me dejaba porque no le daba la dirección completa, yo le di el nombre del hotel y necio que yo tenía que darle la dirección 😡
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Vophsie, Villa Rica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!! Quiet. The breakfast (surcharge) was excellent. I will definitely stay again when the opportunity arises. Thank you Natalia and I can’t wait to return!!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service
Friendly helpful staff even with the language barrier. Close to the airport for layover
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room with king size bed. Two young girls run the place, made me a delicious breakfast and lent me a phone charger. Quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Since the property is so close to the airport, this is an excellent location to stay for Guatemalan arrival and departure flights
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious, with a balcony view of a forested canyon. Yet so close to the airport one could walk, if travelling light. Airport shuttle was a Mercedes sedan. Staff were very helpful, but only present for a few hours per day. Located in a gated neighborhood, no restaurants nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good, just need to have places to eat inside. Because some people like me don’t have personal transportation to go eat outside, I hear a little noise, like motorcycles and cars late night. Other than that everything was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Delmy, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice need more fans or AC, but excellent place
Stayed 1 night in Aug 2024

6/10 Okay

Joanna

Traveled with group
Liked: Cleanliness
Stayed here already one time. Was super. Nice rooms. This time room was dark, tiny, super small barely useable bathroom and shower. Not enough towels for number of persons. Internet does not work.
Stayed 1 night in Aug 2024

8/10 Good

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for 1 night before early am flight
Very nice people and place. HOWEVER - it is in a gated neighborhood (yea safety) but it meant it was hard to get into and out of by taxi. there is also only a small convenience store and 2 restaurants (one only open for dinner) within walking distance (unless you want to eat in the airport - which i did). so if you arrive late from the airport and just need a place to sleep its great, but as a place to stay for multiple days i would say no.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose, Hagerstown

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet area. Excellent customer service. Spacious rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like your home away from home. Quiet, friendly staff. Early airport shuttle!
Stayed 1 night in Jul 2024

6/10 Okay

Angelina

Stayed 1 night in Jul 2024

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato encantador, un desayuno y amabilidad desde el host hasta el personal. La habitación muy amplia y cómoda con buena vista. Las instalaciones están en remodelación. Aseguró que quedarán estupendas
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view looked over a forest in the city. Could have a wash cloth and another bath towel for those with long hair
Stayed 1 night in Jul 2024

6/10 Okay

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice, but it was advertised as a hotel which is not, it is a house with different rooms available, like an Airbnb. However Natalia was able to pick us up from the airport and make us feel welcome. It is about 5 minutes from the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose, Hagerstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2024

10/10 Excellent

Jose, Hagerstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amo este lugar, no dudo en reservar cuando viajo a Guatemala
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Location
We were pleased with the beauty of the hotel, the friendliness of each person with whom we interacted, and the communication around the shuttle service.
Dining room
Ceiling in main space
Exterior
View from the dining room and patio
Stayed 1 night in Jul 2024