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Barceló Guatemala City

4.5 star property
VIP Access

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Photo gallery for Barceló Guatemala City

Outdoor banquet area
Executive Room (Superior) | View from room
Lobby
Restaurant
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
$99
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • La Aurora Zoo
    ‪8 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Oakland Mall
    ‪17 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, Terrace

9.2 out of 10
Wonderful
(203 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior) | 1 bedroom, in-room safe, desk, blackout drapes

Executive Room (Superior)

9.4 out of 10
Exceptional
(25 reviews)
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room (Premium Level)

8.6 out of 10
Excellent
(20 reviews)
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level | 1 bedroom, in-room safe, desk, blackout drapes

Suite Duplex Premium Level

9.2 out of 10
Wonderful
(17 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Barceló Guatemala City

4.5-star hotel in Zona 9
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
In addition to a full-service spa, Barceló Guatemala City features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 24 meeting rooms. This luxury hotel also offers a hot tub, a sauna, and spa services. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site, along with a car charging station.

Barceló Guatemala City has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (61 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2186 out of 3007 reviews
Rating 8 - Good. 458 out of 3007 reviews
Rating 6 - Okay. 181 out of 3007 reviews
Rating 4 - Poor. 80 out of 3007 reviews
Rating 2 - Terrible. 102 out of 3007 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Stayed 2 nights in May 2025

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 3 nights in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel to stay at. Quality, comfort and 5-star service. They are very helpful and there are a few people on the staff that are especially great. Add the breakfast buffet on and you will not be disappointed. Its an amazing spread for the price as long as you add it in advance.
Stayed 1 night in May 2025

10/10 Excellent

arnoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Zeida

Stayed 2 nights in May 2025

10/10 Excellent

Angelica

Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing services

Amazing customer service and facilities
Stayed 3 nights in May 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great, the Suite was Excellent, The Sport bar and Restaurant Very Good , The VIP room was good, all the stuff was great, 100% we are coming back! especial thanks to Josue at the sports bar, he when out of his way for us and he always was with a big smile
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, very clean and very organized also they are helpful, the food is great, flexible time in pool and breakfast and again the staff is always giving an excellent service, the hotel is beautiful, I would like to give thanks to the hotel and staff member for enjoying the Barcelo Hotel in every way.
Stayed 5 nights in May 2025

10/10 Excellent

Vianny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto la vista de la habitación y la higuiene.
Stayed 1 night in May 2025

10/10 Excellent

CHEKIRATH B DE, GREENACRES

Stayed 3 nights in May 2025

10/10 Excellent

claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased with everything,staff,cleaness,shuttle to the airport,chocolates at our room, water bottles, I super enjoy the fruit fresh water at the reception area.fruit in our room.the buffet breakfast excellent.location,staff super kind and helpfull.I highly recommend this place.
Stayed 3 nights in May 2025

8/10 Good

Margaret, Reno

Liked: Cleanliness, amenities
The hotel was fine - no real complaints, except that it's pretty dated and felt a bit cavernous rather than cozy or elegant. The room was nice and the dining options are good (very affordable room service for breakfast!). I also liked the pool and the airport transportation, which were things I was looking for. I'm not sure I would stay here again just because of the lack of ambience, but overall it was a good choice.
Stayed 2 nights in May 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here twice within 2 weeks, for 1 night on each occasion. The first time was a very slow check-in, despite having filled in the online pre-check-in document and no queue and there was also a huge slow moving queue for check-out the next day. Second stay we had no queues and an average speed check-in. The complimentary airport shuttle was fantastic! Easy to book, WhatsApp contact with the concierge in case needed and only a 10 - 15 drive from airport to hotel. Rooms are spacious (superior and executive superior - the latter has access to the lounge - complimentary sacks and drinks), excellent WiFi, hot shower and comfortable bed. Fixtures and fittings are old fashioned but clean. Lovely outdoor pool with sun loungers and a bar. Overall I think this hotel is great value for money, comfortable, clean and in a good location for quick airport transfers.
Stayed 2 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Stay at Barceló Guatemala

Room was clean. Had broken refrigerator, took 2 hours to get replaced.
Stayed 5 nights in May 2025

10/10 Excellent

Marcos

Stayed 4 nights in May 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from start to finish. Everything was wonderful! Impeccable soundproof rooms, delicious food, top of the line service from the entire staff. Thank you guys!
Stayed 7 nights in May 2025

10/10 Excellent

Mario

Liked: Amenities, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful HOTEL the service is very nice. Excellent I’ll give it. Thanks Giovanni for his service in the buffet thank you very much. I pass and my wife a good time. I’ll be there back soon.
Stayed 12 nights in May 2025

6/10 Okay

Esperanza

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice hotel. Rooms a bit outdated. Nice pool. Fernanda receptionist not friendly. Needs better customer service. I’ve stayed here about 5 times and she’s always unpleasant. Recommend hotel to others
Stayed 2 nights in May 2025

4/10 Poor

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort

Barcelo

Charging $85 for 7 articles of clothing is crazy. Other than that it was good
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan J

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in May 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to airport.

Older hotel with Beautiful lobby. Airport shuttle available which is great. Rooms are a bit dated but clean and bed was comfortable. Had a balcony which over looked the main road which we enjoyed. Couldn’t hear any road noise.
Stayed 1 night in Apr 2025