Tikal Futura Hotel & Convention Center

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tikal Futura Hotel & Convention Center

Interior entrance
Indoor pool, open 5:30 AM to 8:00 PM, sun loungers
Business Two Full Size Bed Adult Only Business Lounge Access | Premium bedding, in-room safe, individually decorated
Bar (on property)
Couples treatment rooms, sauna, steam room, hot stone massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar

Explore the area

Map
Calzada Roosevelt 22-43, Zona 11, Guatemala City, Guatemala, 1011
  • Museo Miraflores
    6 min walk
  • Hospital Roosevelt
    3 min drive
  • Kaminaljuyu
    3 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    17 min drive

Room options

Suite Deluxe

  • 373 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Two Full Size Bed

  • 295 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Business Two Full Size Bed Adult Only Business Lounge Access

  • 295 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Business One King Bed Adult Only Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe One King Size Bed

  • 297 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Master Suite

  • 417 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Tikal Futura Hotel & Convention Center

Guatemala City hotel connected to a shopping center, walkable to Museo Miraflores
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Tikal Futura Hotel & Convention Center offers 205 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

In addition to a full-service spa, Tikal Futura Hotel & Convention Center features an indoor pool and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This hotel offers access to a business center, meeting rooms, and coworking spaces. Event facilities measuring 193677 square feet (17993 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary covered self parking is available on site.

Tikal Futura Hotel & Convention Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hibiscus Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Eleven Bar - This bar specializes in Regional cuisine and serves light fare only. Happy hour is offered. Open select days.
Zed Bar - This poolside coffee shop serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 5:00 PM at scheduled times and on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GTQ 180 for adults and GTQ 99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Eleven Bar
  • Hibiscus Restaurante
  • Zed Bar

Things to do

  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Family friendly

  • Bowling alley
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (193,677 square feet of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • 4 buildings
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GTQ 482.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GTQ 350

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires valid identification for all guests at check-in, regardless of age.
Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.

Renovations and closures

The following facilities or services will be unavailable from January 13 2025 to January 16 2025 (dates subject to change):
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: GTQ 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GTQ 180 for adults and GTQ 99 for children
  • Airport shuttle fee: GTQ 100 per person (one-way)
  • Airport shuttle fee per child: GTQ 100 (one-way), (from 5 to 12 years old)
  • Early check-in fee: GTQ 482.00 (subject to availability)
  • Late check-out fee: GTQ 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Guests under 15 years old are not allowed in the spa

Property is also known as

Grand Hotel Tikal Futura
Grand Tikal
Grand Tikal Futura
Grand Tikal Futura Guatemala City
Grand Tikal Futura Hotel
Grand Tikal Futura Hotel Guatemala City
Grand Tikal Hotel
Hotel Grand Tikal
Hotel Tikal Futura
Tikal Futura
Grand Tikal Futura Hotel Guatemala/Guatemala City
Hotel Grand Tikal Futura
Grand Tikal Futura Hotel
Tikal Futura Hotel Convention Center
Tikal Futura Hotel & Convention Center Hotel
Tikal Futura Hotel & Convention Center Guatemala City
Tikal Futura Hotel & Convention Center Hotel Guatemala City

Tikal Futura Hotel & Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1002 reviews" "
Rating 8 - Good. 196 out of 1002 reviews" "
Rating 6 - Okay. 62 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Paul, Las Vegas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

George

Traveled with group, Business traveler
Great customer service. Good location Rooms are nice, clean and spacious but can use some updating. The breakfast buffet is tops And the restaurant new menu is off to a good start. Will love to have the bar open on Sundays
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Business traveler
Liked: Cleanliness, amenities
Good place to stay
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pool as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good buffet for breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanta estar en Tikal Futura es un gran hotel excelente servicio
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Cesar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From staff to the room, was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and professional I highly recommend this place.
Stayed 1 night in Aug 2024

2/10 Terrible

MIRNA

Stayed 3 nights in Aug 2024

4/10 Poor

reyna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Well!, to be a 5 star Hotel in Guatemala, it does not cut it 😐 sadly because being from there to go visit you think it would be a nice experience. Got that one in particular because my aunt wanted to see a show that night which btw was very nice and made the bad taste sort if go away. Reception is horrible , some people don’t understand the meaning of customer service, I’m paying for a service which did not get , front personnel were extremely rude , they don’t care was basically told if you don’t like it too bad wow ! They leave you talking to yourself and then take forever to take care of you , at the end made us walk all the way across the building to check in right after doing the line and being the next person with no more people behind but they said it was to avoid the crowds 👻 what crowds? My aunt had to drag her suitcase all over and Yes there was a few nice indigenous people making the lines themselves & most unfortunate , that’s probably the reason why we were moved , like I mentioned we are from Guatemala and we look artesanal to put it nicely , sad this happens and management don’t care. Just to check in took almost 2 hrs and the room wasn’t even what I had paid for 😤
Stayed 1 night in Aug 2024

10/10 Excellent

orlando

Stayed 4 nights in Aug 2024

10/10 Excellent

Joselin carolina

Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Aug 2024

6/10 Okay

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom needs improvement. It was challenging in using the shower handles were not properly adjusted the water was going everywhere and the water in the tub was not draining properly. The room was clean and organized, but no refrigerator which was disappointed.
Stayed 1 night in Aug 2024

2/10 Terrible

Francisco

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The foro two nights the Sink and toilets did not work. I was moved 3 times. The Front Desk desk personal have no idea how to run a hotel.
Stayed 4 nights in Aug 2024

8/10 Good

JAMES

Stayed 5 nights in Aug 2024

10/10 Excellent

Santino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it has everything including a Mall, and fine dining, so we did not have to leave the property.
Stayed 1 night in Aug 2024

10/10 Excellent

holli

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and centrally located. It has a small casino and a restaurant. My only complaint was that the service was extremely slow. We were sitting for over 15 minutes and no one came to our table even though we were calling them they looked as if they didn’t see us. We asked for a bottle of wine and the bottle came 10 minutes later but the waitress forgot to bring the glasses. Another wait for the wine glass.
Stayed 1 night in Jul 2024

10/10 Excellent

ROLANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is awesome
Stayed 1 night in Jul 2024

10/10 Excellent

Ana A, Bradenton

Stayed 2 nights in Jul 2024

10/10 Excellent

Pete

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Guatemala
Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness
Stayed 1 night in Jul 2024