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Hilton Garden Inn Guatemala City

4.0 star property

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Photo gallery for Hilton Garden Inn Guatemala City

Reception
Room, 2 Double Beds, City View | In-room safe, desk, soundproofing, iron/ironing board
Ballroom
Front of property
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Gym
  • Air conditioning
$111
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
13 Calle 7 65 Zona 9, Guatemala City, 01009
  • Place, La Aurora Zoo
    ‪10 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪10 min walk‬
  • Place, Oakland Mall
    ‪14 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, City View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed

8.6 out of 10
Excellent
(17 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower) | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

In-room safe, desk, soundproofing, iron/ironing board

King Room

  • Sleeps 2

View all photos for King Room with City View

In-room safe, desk, soundproofing, iron/ironing board

King Room with City View

  • Sleeps 3

View all photos for Junior King Suite with City View

In-room safe, desk, soundproofing, iron/ironing board

Junior King Suite with City View

  • Sleeps 4

View all photos for Junior King Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior King Suite

  • Sleeps 4

View all photos for 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

2 Double Beds

  • Sleeps 4

View all photos for 2 Queen Beds City View

In-room safe, desk, soundproofing, iron/ironing board

2 Queen Beds City View

  • Sleeps 4

View all photos for 2 Double Beds Cityview

In-room safe, desk, soundproofing, iron/ironing board

2 Double Beds Cityview

  • Sleeps 4

View all photos for Queen Room With Roll-in Shower-Mobility Accessible

In-room safe, desk, soundproofing, iron/ironing board

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds Room

In-room safe, desk, soundproofing, iron/ironing board

2 Queen Beds Room

  • Sleeps 4

View all photos for Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Queen Room

  • Sleeps 2

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About this property

Hilton Garden Inn Guatemala City

Hotel in Zona 9
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Guatemala City offers 109 accommodations with laptop-compatible safes and safes. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 12 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2239 square feet (208 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Hilton Garden Inn Guatemala City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,239 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Reviews

Hilton Garden Inn Guatemala City Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 518 out of 903 reviews
Rating 8 - Good. 255 out of 903 reviews
Rating 6 - Okay. 75 out of 903 reviews
Rating 4 - Poor. 32 out of 903 reviews
Rating 2 - Terrible. 23 out of 903 reviews

Reviews

10/10 Excellent

Willis, austin

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and friendly. The breakfast was amazing every day. Fresh food with a great variety.
Stayed 6 nights in Jul 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, the room seem to be a little bit small, but was clean, overall all good.
Stayed 1 night in Jul 2025

8/10 Good

Flavio

Stayed 1 night in Jul 2025

10/10 Excellent

Dina, Tysons

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo el personal muy amable El desayuno excelente todo muy sabroso Muchas gracias
Stayed 2 nights in Jul 2025

10/10 Excellent

Ana

Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
In a very central location.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and knowledgeable, clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniela

Stayed 1 night in Jun 2025

10/10 Excellent

Keyla

Stayed 1 night in Jun 2025

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very attentive and helpful. All was clean and we had everything we needed without having to ask for anything.
Stayed 1 night in Jun 2025

2/10 Terrible

Cristina

Disliked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Charles

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Didn’t like the upgraded room. It was ridiculously overpriced and had no City view!
Stayed 2 nights in Jun 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quality
Stayed 1 night in May 2025

10/10 Excellent

Yodelmis

Stayed 1 night in May 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Connecting rooms and it not completely clean as I got there
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite. The experience was beyond my expectation.
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 14 nights in Apr 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was relieved to be able to stay there. Our previous stay was cancelled on us without warning. It was a great stay, I knew I could count on them.
Stayed 9 nights in Apr 2025

10/10 Excellent

Mynor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms.
Stayed 2 nights in Apr 2025

8/10 Good

TIFFANY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the surrounding area very much but did love the hotel and staff.
Stayed 1 night in Apr 2025