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Hilton Guatemala City

4.5 star property

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Photo gallery for Hilton Guatemala City

Garden
Bar (on property)
Breakfast, lunch and dinner served
Exterior
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available
  • Parking included
  • Breakfast available
$136
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015
  • Oakland Mall
    ‪5 min drive‬
  • U.S. Embassy in Guatemala
    ‪6 min drive‬
  • Paseo Cayala
    ‪6 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds (Executive)

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Patio

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds, Patio

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Smart TV

Room, 2 Queen Beds, Patio

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Smart TV

Suite, 1 Bedroom

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds (Executive)

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Smart TV

Junior Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Patio

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Smart TV

Room, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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4.6 out of 5, Wonderful, 2,997 reviews
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About this property

Hilton Guatemala City

4.5-star Santa Catarina Pinula hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Self parking is free. Other amenities include a bar/lounge, a snack bar/deli, and WiFi in public areas.
Hilton Guatemala City offers 130 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

This Santa Catarina Pinula hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hilton Guatemala City features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wired and wireless Internet access (surcharge).

This 4.5-star property offers access to a business center and 12 meeting rooms. Event facilities measuring 49729 square feet (4620 square meters) include conference space. This Colonial hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Hilton Guatemala City has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Restaurante Las Ventanas - This restaurant serves breakfast, brunch, lunch, and dinner.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 17 to 20 for adults and USD 17 to 20 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Las Ventanas

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 49,729 square feet of conference space
  • Business center

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Built in 1995
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 20 for adults, and USD 17 to 20 for children
  • Fee for in-room wireless internet: USD 10 per night (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Hilton Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 670 reviews
Rating 8 - Good. 121 out of 670 reviews
Rating 6 - Okay. 64 out of 670 reviews
Rating 4 - Poor. 41 out of 670 reviews
Rating 2 - Terrible. 27 out of 670 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria, North Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All gravy
Stayed 1 night in Jun 2025

4/10 Poor

T. S.

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.
Stayed 2 nights in May 2025

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alex

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.
Stayed 4 nights in Apr 2025

4/10 Poor

josie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Apr 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Giovanni

Stayed 2 nights in Mar 2025

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó la comida
Stayed 3 nights in Mar 2025

10/10 Excellent

Lesbia, Monroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful start to our honeymoon ❤️
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Elbia

Traveled with family
Stayed 1 night in Mar 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

martha, kansas city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

marichu

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindas instalaciones Excelente servicio
Stayed 1 night in Jan 2025

10/10 Excellent

Eddy H.

Stayed 1 night in Jan 2025

2/10 Terrible

Jose

Stayed 1 night in Jan 2025

6/10 Okay

Hercules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing services i love the place

10/10 Excellent

Ericka, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.
Stayed 6 nights in Dec 2024

6/10 Okay

Kelly

Disliked: Amenities
Nice hotel. But staff could be more helpful
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Stayed 2 nights in Dec 2024