Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a meeting room, and dry cleaning.
Hotel Casa Veranda offers 90 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers.
This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands.
Hotel Casa Veranda is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
La Pergola - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:30 PM on request
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
A restaurant
Snack bar/deli
Restaurants on site
La Pergola
Things to do
24-hour gym
Shopping
Family friendly
In-room kitchenette
In-room microwave
Laundry facilities
Mini-fridge
Snack bar/deli
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Business services
24-hour business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Smooth flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
12 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Kitchenette
Limited room service
Microwave
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 40 per pet, per night
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
Airport shuttle fee: USD 16 per person (one-way)
Airport shuttle fee per child: USD 16 (one-way)
Pet fee: USD 40 per pet, per night
Early check-in fee: USD 55.00 (subject to availability)
Late check-out fee: USD 35.6 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City
Hotel Casa Veranda Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 598 out of 1001 reviews" "
10 - Excellent
598
Rating 8 - Good. 245 out of 1001 reviews" "
8 - Good
245
Rating 6 - Okay. 92 out of 1001 reviews" "
6 - Okay
92
Rating 4 - Poor. 34 out of 1001 reviews" "
4 - Poor
34
Rating 2 - Terrible. 32 out of 1001 reviews" "
2 - Terrible
32
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Pedro
Traveled with partner
Sep 25, 2024
Liked: Cleanliness
The cleanliness in the room was excellent. Customer service was not the best and the elevator is really small ( a bit inconvenient when wheeling luggage in)
Staff is really friendly and helpful with questions regarding your stay, I was able to park my vehicle before my check-in time without any additional charges.
I loved the placed, cleaned and convenient to travel back and forth to the airport.
Kleys
Stayed 1 night in Aug 2024
10/10 Excellent
Luis Alvaro
Traveled with family and small children, Traveled with family
El hotel no tiene controle de los pagos de aguas y snacks. Efectúe pagos todas las veces que compre y al final Querina cóbrame otra vez ! Aún enseñando en mi estado de cuenta de la tarjeta los débitos con el nombre del hotel no querían aceptar porque yo no tenía el comprobante de la máquina ! Pero tampoco ellos tenían los controles firmados de que yo no habia pagado..