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Hotel Ciudad Vieja

3.0 star property

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Photo gallery for Hotel Ciudad Vieja

Interior entrance
Bar (on property)
Reception
Standard Double Room, 1 Bedroom, Courtyard View | Desk, iron/ironing board, free WiFi
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala
  • Embassy of Mexico in Guatemala
    ‪3 min walk‬
  • Avenida La Reforma
    ‪4 min walk‬
  • Sixtino II
    ‪4 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View | Desk, iron/ironing board, free WiFi

Standard Room, 1 Bedroom, Ensuite, Courtyard View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View | Desk, iron/ironing board, free WiFi

Standard Double Room, 1 Bedroom, Courtyard View

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

Similar properties

Exterior

Best Western Plus Hotel Stofella

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1005)
The price is $97
per night
$128 total
includes taxes & fees
Mar 10 - Mar 11
Best Western Plus Hotel Stofella

About this property

Hotel Ciudad Vieja

3-star hotel in Zona 10
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and conference space.
Hotel Ciudad Vieja offers 26 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Hotel Ciudad Vieja is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
AGUACATE - This restaurant specializes in international cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AGUACATE

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1998
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
  • Airport shuttle fee: USD 25 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja
Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Guatemala/Guatemala City
Hotel Ciudad Vieja Hotel
Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Hotel Guatemala City

Hotel Ciudad Vieja Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 184 reviews
Rating 8 - Good. 47 out of 184 reviews
Rating 6 - Okay. 15 out of 184 reviews
Rating 4 - Poor. 2 out of 184 reviews
Rating 2 - Terrible. 2 out of 184 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel 15 minutes from airport
It a nice small hotel 15 minutes from the airport. We always stay here first and last night. Staff is very friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise & great stay!
I thought the service was excellent. Although prior reviews said it was poor they are a very new resort and they’ve improved their service dramatically. We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
They make their own beer and serve it in a horn. :)
Lovely grounds.
Nordic ship with dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lots of plants and trees, really comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Sonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome awaits, no matter what!
This is our "go to" hotel in Guatemala City; we received a warm welcome, even at midnight!
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable hotel with a nice breakfast. There is not a lot to do in this area and we were told it would be unsafe to walk around so we mostly stayed put.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.
Stayed 2 nights in May 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Randall

Traveled with group
Liked: Cleanliness, staff & service, amenities
El hotel está un poco fuera de la zona rosa, pensamos que era seguro para caminar desde ahí, pero en nos recomendaron no hacerlo después de caer el sol. Por lo demás estuvo muy bien.
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Very clean and comfortable. Good security. Great location for medical services and close to best part of town.
Stayed 1 night in Mar 2024

8/10 Good

Dong

Traveled with group
Liked: Cleanliness, staff & service, amenities
We didn’t have a hot shower the whole time we were there…
Stayed 3 nights in Feb 2024

10/10 Excellent

Yen-Linh

Very well kept. Excellent staff. The restaurant nearby has weekend music if you’re sensitive to noise.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kristin, Port Orchard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property comfortable rooms. Lovely pillows but hard beds😊
Stayed 1 night in Feb 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Kristin, Port Orchard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and very helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. We stayed here on our first night in Guatemala and 10 days later for our last night. The first room was adequate and had a non-chain hotel vibe. Very secure. Staff was helpful and forgiving of our minimal Spanish. The second room we stayed in upon returning to Guatemala City was awesome.
Stayed 1 night in Jan 2024

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near airport in safe area. The staff was very attentive
Stayed 1 night in Jan 2024

10/10 Excellent

David

Business traveler
Liked: Staff & service, property conditions & facilities
WiFi is a little weak but my stay here was good
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here because my dad was in the hospital at Centro Medico, and the hotel is an easy 1/2 km walk to the hospital (though I wouldn’t walk it at night-I used Uber to get back). There’s a lot to like about the hotel: super clean with comfortable rooms, and very quiet. So why not give it 5 stars? There is no easy way to prevent housekeeping from making up your room and changing the towels, and no Do Not Disturb sign. It’s a waste. Twice the housekeeper left my ground floor window wide open when I had left it closed.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gradey, Fort Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest hotels in Latin America. Great breakfast. If youre looking for a boutique stay not provided by absent investors or large foriegn chain, then Hotel Ciudad Vieja is your best option.
Stayed 4 nights in Dec 2023

10/10 Excellent

OTTONIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sonya

Stayed 2 nights in Aug 2023

10/10 Excellent

Vernon, Riverdale Park

Stayed 1 night in Aug 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a very quiet and safe area, and is overall very clean and convenient. The rooms are simple but the interior has a nice garden feel.
Stayed 1 night in Jul 2023