Hotel Las Americas

4.0 star property

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Photo gallery for Hotel Las Americas

2 treatment rooms
Junior Suite, Multiple Beds | Private kitchen
City view from property
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa

Explore the area

Map
Avenida Las Americas 9-08, Zona 13, Guatemala City, Guatemala, 1013
  • U.S. Embassy in Guatemala
    ‪3 min drive‬
  • La Aurora Zoo
    ‪5 min drive‬
  • Paseo Cayala
    ‪10 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪14 min drive‬

Room options

Junior Suite, Multiple Beds

  • 92 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Twin Room, 2 Queen Beds

  • 75 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 75 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Las Americas

4-star hotel in Zona 13
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.
Hotel Las Americas offers 184 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.
In addition to an outdoor pool, Hotel Las Americas provides a sauna and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This business-friendly hotel also offers spa services, tour/ticket assistance, and laundry facilities. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary covered self parking is available on site.

Hotel Las Americas is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
Hotel Las Americas has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:00 AM to 11:30 PM at scheduled times and on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bingo
  • Outdoor pool
  • Outdoor pool (guest access)
  • Piano
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator (44 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 1993
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 30.50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 24.4 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 25 for adults, and USD 15 to 25 for children
  • Airport shuttle fee: USD 5 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.50 (subject to availability)
  • Rollaway bed fee: USD 24.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Las Americas Quetzaltenango
Las Americas Quetzaltenango
Hotel Las Americas Guatemala City
Las Americas Guatemala City
Hotel Las Americas Hotel
Hotel Las Americas Guatemala City
Hotel Las Americas Hotel Guatemala City

Hotel Las Americas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 490 out of 981 reviews
Rating 8 - Good. 232 out of 981 reviews
Rating 6 - Okay. 136 out of 981 reviews
Rating 4 - Poor. 56 out of 981 reviews
Rating 2 - Terrible. 67 out of 981 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ruth

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ok stay

The hotel’s location is very nice. The customer service was excellent. The shuttle service from the airport to the hotel it’s an excellent amenity. The hotel Itself is very outdated. The faucet in the bathtub was leaking, also the sink faucet was leaking. It must of have been a beautiful hotel in its day. The restaurant is nice. It definitely needs to be renovated. Pronto
Stayed 1 night in Feb 2025

6/10 Okay

Joaquin, Santo Domingo

Business traveler
Liked: Staff & service, amenities
Some floors are terrible higher floors are much better Depresing is how lower floors look like At check in no matter how much i begged the gentleman refussed to give me another room however next day a girl in the reception was very nice and changed me i was ready to go to another hotel I expalined that i am staying there at least 3 to 5 nights a month however the first guy didnt care There are other similarly priced hotel but i love the location of this one a supermarket next door and all kinds of restaurants and coffee shops nearby
Stayed 3 nights in Feb 2025

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

edy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su personal el mejor
Stayed 1 night in Feb 2025

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Upgrade need asap

Nice location, beautiful view, awesome breakfast, but hotel needs upgrade, old carpet, dated tile, mirrors bathroom, tub was too old that felt bouncy,
Stayed 1 night in Jan 2025

4/10 Poor

Alma

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Cindy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place was great and the front desk was super helpful, I did in fact have an issue with the gentlemen at the front door. They were very quick to respond to our driver with an attitude. Our driver asked if he could station himself in the driveway for a couple of minutes to help us with luggage, and was given a snarky response "will you make it quick" to which I was shocked. Despite there being cars at the end of the driveway blocking the exit for more than 5 minutes. This was so far the only downside to our stay. I do hope they work on their social skills, whether its guests or drivers, we all deserve respect.
Stayed 1 night in Jan 2025

8/10 Good

Keyla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Jan 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente ubicación

El hotel tiene una ubicación excelente, buena alimentación, habitaciones cómodas, aunque siento que le falta algo de mantenimiento.
Stayed 1 night in Jan 2025

2/10 Terrible

Gustavo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude! Never again
Stayed 1 night in Jan 2025

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great in accommodating a last minute change as we suddenly had one more person with us. The restaurant is very nice and their buffet dinner was delicious with good options.
Stayed 1 night in Jan 2025

8/10 Good

Lillian A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

julio, North Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is basic , the staff is very good and attentive I can see they’re trying to make the condition or he facilitates better the plus are , good food and hotel transportation very late at night , definitely I’ll stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Liked: Amenities, property conditions & facilities
Good staff
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Evelyn

Stayed 1 night in Jan 2025

10/10 Excellent

Max

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok but needs upgrades
Stayed 1 night in Nov 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a very nice hotel, it's a little old but the bed was comfortable and I had a spectacular view of the mountains from my room, especially at sunset. There's also free shuttle to the airport which was very nice since I had to leave at 4am. The shower was very intense and all over the place, that was the only downside.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos, Los Angeles

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Anouk

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was super
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice gym
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, very helpful staff, great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for all!
Stayed 1 night in Jan 2025