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Hotel San Carlos

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Carlos

Outdoor pool
Front of property
Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
  • Avenida La Reforma
    1 min walk
  • Patsy Reforma
    1 min walk
  • Hedman Alas Bus Station
    4 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    19 min drive

Room options

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, blackout drapes

Double Room

  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Safe

Standard Room, 1 Bedroom

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment, 2 Bedrooms

Exclusive Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker, electric kettle

Exclusive Apartment, 2 Bedrooms

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Apartment, 1 King Bed with Sofa bed

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Wyndham Garden Guatemala City

Hot Tub
Breakfast included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1080)
The price is $116
per night
$142 total
includes taxes & fees
Jan 8 - Jan 9
Wyndham Garden Guatemala City

About this property

Hotel San Carlos

3.5-star hotel in Zona 10
Along with an outdoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
Hotel San Carlos offers 25 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.
Hotel San Carlos features an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel San Carlos has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Restaurante San Carlos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 369 reviews" "
Rating 8 - Good. 89 out of 369 reviews" "
Rating 6 - Okay. 25 out of 369 reviews" "
Rating 4 - Poor. 11 out of 369 reviews" "
Rating 2 - Terrible. 9 out of 369 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

nina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and cute local hotel that’s not a chain. Loved the restaurant after long days of work you could even get breakfast for dinner. Great hotel and great service.
Stayed 6 nights in Sep 2024

6/10 Okay

Irma, Clinton

Business traveler, Traveled with partner
Liked: Staff & service
Near to my business Noisy, at that time
Stayed 1 night in Aug 2024

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Aug 2024

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Muy excelente , todo , la habitación, el servicio la hubicacion excelente comida y precio aceptable
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Las facilidades están hermosas y el servicio es de calidad
Stayed 1 night in Aug 2024

8/10 Good

Hermogenes

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A Little disappointed
Personal del hotel no dejaron papel higienico en mi cuarto y tampoco shampoo .
Stayed 2 nights in Aug 2024

8/10 Good

Jose, Bridgeportct

Liked: Cleanliness, property conditions & facilities
Need better running equipment
Stayed 2 nights in May 2024

10/10 Excellent

Edilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely attentive and nice , food and drinks where really good as well as room cleaned daily with fresh towels. Truly enjoyed the serenity in the pool/garden area.
Stayed 4 nights in Jul 2024

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto estaba muy grande y limpio todo estuvo muy bien. Nos encantó
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in convenient location
We stayed in this hotel one night on our way out of Guatemala. It was a nice hotel in a good location for walking around. Service was great. Hotel was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Traveled with family
Everything was great and the the staff very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like because everything is available , and there's tons of options that you can choose
Stayed 6 nights in Jun 2024

8/10 Good

Alverta

Stayed 1 night in Jun 2024

6/10 Okay

Olivia AK

Liked: Staff & service
Disliked: Amenities
Not a good representation of Gutemalan cuisine. Room had the minimum necessities and not well kept. Overall the facility needs updates from furniture to bedding, linens, lighting, sitting areas etc.
Stayed 6 nights in Jun 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star VIP service
Top notch hotel in every sense of the world, incredible staff give, very attentive, they made me feel like a VIP customer. Hot water, good fresh food. I can go on and on.... Thank you very much, trust me when I say, I will be back 👍❤️
Stayed 4 nights in Jun 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Jun 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everyone is very friendly!
Stayed 2 nights in Jun 2024

8/10 Good

Kathy Eddy

Stayed 9 nights in Jun 2024

10/10 Excellent

Jose, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were extremely helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Def will be back
Great property. Great service. Ownership went out of their way to accommodate us. Will be back!
Stayed 1 night in May 2024

2/10 Terrible

Edgar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend 100
Stayed 1 night in May 2024