Hotel Spring

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Spring

Balcony
Terrace/patio
Lobby
Exterior
Iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
8 Av. 12-65 Zona, Guatemala City, Guatema
  • Central Market
    7 min walk
  • Catedral Metropolitana
    8 min walk
  • Palacio Nacional de la Cultura
    10 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    24 min drive

Room options

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Deluxe Single Room

  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

Standard Double Room

  • 89 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

About this property

Hotel Spring

Hotel in Zona 1
This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is not available.
Hotel Spring offers 42 accommodations with complimentary toiletries and portable fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Hotel Spring features a terrace, tour/ticket assistance, and a garden. 45 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Guatemala City hotel also offers concierge services, laundry facilities, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Spring is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 45 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 5 to 10 per person
  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Airport shuttle fee per child: USD 15 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Spring Hotel
Hotel Spring Guatemala City
Hotel Spring Hotel Guatemala City

Hotel Spring Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 54 reviews" "
Rating 8 - Good. 17 out of 54 reviews" "
Rating 6 - Okay. 12 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 4 out of 54 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Pablo

Disliked: Staff & service, property conditions & facilities
Fleas in beds me and family had. Horrible service especially when throughout the day or at night if we needed cups for water or coffee the front desk would insist that they could not open the kitchen and give us cups
Stayed 5 nights in Aug 2024

6/10 Okay

Kevin Steve

Traveled with family
Liked: Staff & service
.
Stayed 1 night in Jun 2024

2/10 Terrible

Gorge

Disliked: Cleanliness, property conditions & facilities
This is properly that needs lots of work
Stayed 2 nights in Apr 2024

6/10 Okay

Jose

Stayed 7 nights in Apr 2024

10/10 Excellent

Sue Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Roberto

Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Ok but not great
Good service at reception. Room is very old and could use a coat of paint. Bed comfort was not so great as beds were old and worn too. No AC and I had to ask for a fan which they provided right away. Interior garden and sitting area is nice. The price was excellent. Location is about 6 blocks to National Palace and Cathedral. Ok place for budget travelers.
Stayed 1 night in Mar 2024

8/10 Good

Judith

Liked: Staff & service
Two days in Guatemala city
Got to the hotel at 6 30. My room was not ready so we went out for a few hours and were able to check in early. Nice court yards with lots of plants. Room did not have a fan, (windows open to the court yards) so it was a stuffy. Carpet in the room needs to be cleaned or replaced. Nice receptionist
Stayed 1 night in Mar 2024

6/10 Okay

Charlene

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Great area to stay in. Close to everthing. The prroperty is old and the rooms should be renovated, however, the gardens are exceptional. Efren, at the reception was incredibly helpful in guiding us and in getting us all the info we needed. Couldn't have done it without him!
Stayed 3 nights in Feb 2024

10/10 Excellent

Ian

Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Amenities
Staff was very helpful. Some staff knows English; that is a big plus for me; I do not speak Spanish. Parking garage is excellent. No problem with checking out at 5:00 a.m.; the attendant was notified and made available to open the door. My single room was large and comfortable, with private bathroom and hot shower. Two courtyards have an abundance of plants, just like the photos. I have another reservation made, for a 2nd visit. I really liked the hotel. I rent a car at La Aurora Airport, and drive to the hotel. Transportation may be an issue for you, so it is best to plan ahead.
Stayed 1 night in Feb 2024

4/10 Poor

sandra

Traveled with family
no internet. pretty old house
did not have internet on second floors were my room was. staff nice but very slow
Stayed 1 night in Dec 2023

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel raised the price after I'd already gotten confirmation from Expedia. Horrible easy to do business.
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous service.
Stayed 1 night in Apr 2023

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Tom

Stayed 3 nights in Jan 2023

6/10 Okay

James S

Business traveler
Liked: Cleanliness, staff & service
A beautiful, old and largely unrenovated building. Staff try hard, but... no hot water overnight or in the wee hours before a dawn flight. Not a very good breakfast. What's good is the central location -- and the charm of the old building.
Stayed 2 nights in Mar 2023

10/10 Excellent

Joylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Cathy

Stayed 1 night in Feb 2023

10/10 Excellent

Craig

6/10 Okay

VIRGINIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Springs needs a ramp!
Hotel Spring needs very much a ramp! Even if it is an addition not permanent, in wood! It Would be much easier for a wheel chair user like me who can walk only a few steps , and for the staff who has to carry the wheel chai, the heavy luggage and to help me walk! The room downstairs is basic and sufficient Except!!: on my way back from Guatemala there was no food no tea nothing! NADA! On my way in I got a breakfast! And it was very practical! Thank you! VIRGINIE CHAPOTIN FROM FRANCE
Stayed 1 night in Feb 2022

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular
El baño estaba sucio y se salía el agua
Stayed 1 night in Sep 2024

8/10 Good

Andres

Stayed 1 night in Apr 2024