Hyatt Centric Guatemala City

4.5 star property

Choose dates to view prices

Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Restaurant
Exterior
Exterior
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available

Explore the area

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Avenida La Reforma
    ‪4 min walk‬
  • Plaza Fontabella Shopping Center
    ‪4 min walk‬
  • Embassy of Mexico in Guatemala
    ‪8 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪14 min drive‬

Room options

Room, 1 King Bed (Atrium View)

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds (Atrium View)

  • 333 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Twin Beds

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About this property

Hyatt Centric Guatemala City

4.5-star Guatemala City hotel, connected to a shopping center in Zona 10
This smoke-free hotel features an outdoor pool, a restaurant, and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Centric Guatemala City features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hyatt Centric Guatemala City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hyatt Centric Guatemala City has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 122 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 551 out of 664 reviews
Rating 8 - Good. 64 out of 664 reviews
Rating 6 - Okay. 27 out of 664 reviews
Rating 4 - Poor. 12 out of 664 reviews
Rating 2 - Terrible. 10 out of 664 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

youn joo

Stayed 2 nights in Nov 2024

4/10 Poor

Maide

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend this hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Shawdae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Great stay. Staff were very friendly. We got to check in early. Great location with a mall adjacent to it with lots of food options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Nov 2024

10/10 Excellent

rigoberto

Stayed 1 night in Nov 2024

10/10 Excellent

Elida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
. Absolutely liked everything about this hotel. From dining options to really nice rooms stunning views, everything exceeded my expectations.
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar, Atizapan de Zaragoza

Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine, Weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Frederico

Stayed 3 nights in Sep 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place to stay in the city. The pool on the roof and restaurant are amazing. The rooms are wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

CAMERON

Stayed 2 nights in Sep 2024

10/10 Excellent

Maegan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the property was to the airport and surrounding restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Greg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing. I would highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
International Luxury Hotel
Wonderful suite. Very nice hotel. You feel like you could be in any high end international hotel in any country. Not a real Guatemalan feel. But great place with great service. Art in the lobby is awesome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria I

Stayed 3 nights in Sep 2024

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The service and food are great!!
Stayed 1 night in Sep 2024

4/10 Poor

Valerie

Stayed 1 night in Aug 2024

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee, Chicago

Stayed 2 nights in Aug 2024

10/10 Excellent

Obrallan, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Mohit

Stayed 2 nights in Aug 2024