Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
Event facilities measuring 269 square feet (25 square meters) include conference space. This Guatemala City hotel also offers a rooftop terrace, a garden, and a picnic area.
Palacio de Jocotenango Hotel is a smoke-free property.
Palacio de Jocotenango Hotel offers 7 accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. This Guatemala City hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available.
Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary continental breakfast is served each morning between 5:00 AM and 10:00 AM.
Palacio de Jocotenango Hotel has 2 restaurants on site.
Late night fare is available from room service (during limited hours).
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 1:00 PM
Check-in time ends at 3:00 PM
Minimum check-in age is: 18
Check-out time is 3:00 PM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Parking height restrictions apply
Individually-wrapped food options are not available
No gap period between guest stays
Children may not be eligible for complimentary breakfast.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.