Palacio de Jocotenango Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palacio de Jocotenango Hotel

Front of property
Dining
Classic Double Room, 1 Double Bed (2 Guests) | Individually decorated, individually furnished, blackout drapes
Lobby
Comfort Double Room, 1 King Bed (5 Guests) | Individually decorated, individually furnished, blackout drapes

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av. Simeón Cañas, 5-07 zona 2, Guatemala City, Guatemala
  • National Palace (Palacio Nacional)
    2 min drive
  • Aroa Urban Bistro
    3 min walk
  • Asunción BRT Station
    2 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    28 min drive

Room options

Single Room

  • Sleeps 1
  • 1 Large Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Similar properties

About this property

Palacio de Jocotenango Hotel

3-star hotel in Zona 2
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and conference space.
Palacio de Jocotenango Hotel offers 7 accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. This Guatemala City hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 269 square feet (25 square meters) include conference space. This Guatemala City hotel also offers a rooftop terrace, a garden, and a picnic area.

Palacio de Jocotenango Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:00 AM and 10:00 AM.
Palacio de Jocotenango Hotel has 2 restaurants on site.
Late night fare is available from room service (during limited hours).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 5:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 269 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Late-night room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for GTQ 12.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GTQ 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Palacio Jocotenango Hotel Guatemala City
Palacio Jocotenango Hotel
Palacio Jocotenango Guatemala City
Palacio Jocotenango
Hotel Palacio de Jocotenango Hotel Guatemala City
Guatemala City Palacio de Jocotenango Hotel Hotel
Hotel Palacio de Jocotenango Hotel
Palacio de Jocotenango Hotel Guatemala City
Palacio De Jocotenango
Palacio de Jocotenango Hotel Hotel
Palacio de Jocotenango Hotel Guatemala City
Palacio de Jocotenango Hotel Hotel Guatemala City

Palacio de Jocotenango Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Leo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were super friendly but i wouldn't recommend this place. No hot shower, they had an electrical shower that didn't work, limited parking. They dont even acdept Expedia reservations, thank God they had rooms available.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay in Guatemala. My room was very clean. Shower was comfortable. My breakfasts were included in the price of the room. Excellent, friendly service.Great safe area to stay and walk. Walking distance to parks, grocery store, eateries, baseball park, and Relief Map.As an American traveling to Guatemala for the first time, I highly recommend this hotel.
Stayed 3 nights in Nov 2019

8/10 Good

Carlos, Costa Rica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal atento y amable. Nos dio tips de transporte y lugares a visitar cercanías.
Stayed 2 nights in Feb 2020