A rooftop terrace, concierge services, and laundry facilities are available at this smoke-free hostel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Quetzalroo Boutique Hostel offers 12 accommodations with complimentary toiletries and ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Quetzalroo Boutique Hostel features a rooftop terrace, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Guatemala City hostel also offers laundry facilities and a front-desk safe. Onsite self parking is complimentary.
Quetzalroo Boutique Hostel is a smoke-free property.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: GTQ 25 to 35 for adults and GTQ 25 to 35 for children
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private or shared bathroom
Shower
More
Ceiling fan
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests will receive key retrieval information
Renovations and closures
The property is closed between November 13 and December 4.
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately GTQ 25 to 35 for adults, and GTQ 25 to 35 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
"The HOST" should be the most accurate if I can describe the experience in a simple expression. Marcos has been an amazing host, from the beginning during the check-in you have the sensation that you are staying in a second home away from home. He goes the extra mile in guest experience and knows the best places to visit dining and chill out with friends or alone nearby. The Hostal is in a safe area with a great location, between the most popular area in town and Paseo de Cayala.
Javier
Stayed 1 night in Jun 2024
10/10 Excellent
David
Jun 3, 2024
Very good value for price. Excellent location. Very friendly staff.
What a great, welcoming, and affordable place to stay! My first time in Guatemala, Marcos welcomed me in care and attention. My room was clean and comfortable for a hostel place. We immediately bonded and gave me good advice how to move around the city. I met a lot of local people through him, ate delicious burgers, went to a bar and had some of the best local coffee, El Injerto! I enjoyed my stay.
My time at Quetzalroo was excellent! I would note that it is a bit more low-key than some other hostels I have seen; I would recommend contacting them over WhatsApp if you have questions after you book since they took about a day to get back to me by email; however they are extremely responsive on WhatsApp. The owner, Marcos, is a great person and can provide great ideas of what to see in and around Guatemala City, along with Guatemala in general. The location is great with easy access to the airport, ATMs, food etc. The main thing I would note is that the rooms do not have air-conditioning, however that is pretty normal in this part of the world.
The owner and staff were very friendly and accommodating. The place is very unique, and was walking distance to the VAC and Embassy. The owner Marcos help us with travel arrangements. My husband and I will definitely come back to this place and explore this beautiful city!
Very nice treatment from owner and staff!
Room and bathroom was very clean and everything smelled fresh. The bed was super comfortable.
Very quiet and calm during night.
Everything they offer online was fake. Just putting services on there page but nothing they offer is true i ask the girl and she said that they dont control anything from there and the owner is not coming to let them know people will arrive. It was a white guy sitting all the time in the premises that acting like hes the owner but he is very very rude no maners and that's not good for bussines. If this guys was the owner i will not recommend people to visit there and i want my money back.
To hot in the rooms, bed made everyone’s body itch really bad, had to share bathrooms with every one else, dirty bathrooms, no wifi in the 6th floor, dirty rooms.
Great to have parking on site.
Sadly we only got to see the manager/owner late in the evening. We were let in by the building concierge who could not find the key to get us into the building. The cleaning lady gave us the key to the room. There was nl check in.
The next morning breakfast was supposed to be at 8am. We waited for staff until 8:30. No one showed up even after texting. We had breakfast outside in the end. Lastly in our room we did not have wifi. To connect we needed to go to the lower floor communal space
We only were here for a few hours so we could put our stuff down and shower while we waited 6 or 7 hours for our flight home. The owner was SO NICE. He picked us up from the airport and taught us a lot about the history of Guatemala City. Then when we wanted to go eat some dinner, he drove us to a place he recommended and he grabbed a beer with us. His friend joined and they were both so nice and funny. We didn’t really spend much time in the hostel but it has all of the basic things you would need in a hostel. The host answers promptly on what’s app and is fluent in English. I’m sure the tours he provides would be very good!
Verified traveler
Stayed 1 night in May 2021
10/10 Excellent
Verified traveler
Traveled with family and small children, Business traveler