This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and a garden. Housekeeping is available once per stay.
Villas Santander - Deluxe Stay offers 23 accommodations with minibars and hair dryers. 32-inch Smart televisions come with premium digital channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Guatemala City hotel also offers a vending machine, a garden, and concierge services. Onsite valet parking is complimentary.
Villas Santander - Deluxe Stay has designated areas for smoking.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Villas Santander - Deluxe Stay has a restaurant on site.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Free valet parking on site
Food and drink
Daily local cuisine breakfast available 7:00 AM to noon for a fee: GTQ 23 to 44 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Wine tasting room
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Vending machine
Guest services
Concierge services
Housekeeping (once per stay)
Outdoors
Garden
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV with premium digital channels
Food and drink
Minibar
More
Electrical adapters
Iron/ironing board on request
Laundry detergent
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
The property is closed between April 5 and April 6.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately GTQ 23 to 44 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City
Villas Santander - Deluxe Stay Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
To expensive for what you get, service is the most horrible anybody could get, worn out bedding sheets, towels and bring your own bar soap, no telephone service nor enough electrical outlets for your equipment, old worn out mattress you have to beg to get a towel so far the most horrible hotel experience in Guatemala. Don’t go there unless you’re in a desperate situation.
They didn't want to change my reservation date, I made a mistake on the arrival date and even though I told them right then and there, they preferred to apply their policies and steal my money, their phone line doesn't work, it's a farce, I'm really very disappointed, they ruined my trip.