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Grand Hotel Guayaquil, Ascend Hotel Collection

4.0 star property

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Photo gallery for Grand Hotel Guayaquil, Ascend Hotel Collection

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Lobby
Minibar, in-room safe, desk, laptop workspace
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast included
  • Bar
  • Pool
  • Spa
  • Gym

Explore the area

Map
Boyaca 1615, Guayaquil, Guayas
  • Guayaquil Metropolitan Cathedral
    ‪2 min walk‬
  • Malecon 2000
    ‪7 min walk‬
  • San Marino Mall
    ‪6 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Suite, 1 King Bed, Non Smoking

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Hotel Guayaquil, Ascend Hotel Collection

4-star hotel in Downtown Guayaquil
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Housekeeping is available on request.
Grand Hotel Guayaquil, Ascend Hotel Collection offers 181 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
In addition to a children's pool and an outdoor pool, Grand Hotel Guayaquil, Ascend Hotel Collection provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 9149 square feet (850 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, spa services, and an arcade/game room. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Grand Hotel Guayaquil, Ascend Hotel Collection is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
La pepa de oro - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
La Tortuga - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking; reservations required
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free covered self parking on site
  • Covered valet parking on site (USD 8 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La pepa de oro
  • La Tortuga

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Games
  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (9,149 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1976
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 6 per vehicle (maximum occupancy 4)
  • Covered valet parking fee: USD 8 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Guayaquil
Grand Guayaquil
Guayaquil, Ascend Collection
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel
Grand Hotel Guayaquil an Ascend Hotel Collection Member
Grand Hotel Guayaquil, Ascend Hotel Collection Guayaquil
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel Guayaquil

Grand Hotel Guayaquil, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 603 out of 870 reviews
Rating 8 - Good. 186 out of 870 reviews
Rating 6 - Okay. 46 out of 870 reviews
Rating 4 - Poor. 8 out of 870 reviews
Rating 2 - Terrible. 27 out of 870 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jhoan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 6 nights in Dec 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the courtyard with the pool. It is in a good location not far from Malecon 2000.
Stayed 1 night in Dec 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel safe there and the people are all so friendly. They are always trying to please. I've been there many times through the years and for me it's "home away from home!"
Stayed 4 nights in Nov 2024

10/10 Excellent

Elvis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the staff were amazingly helpful I truly enjoyed my stay would definitely recommend to my family and friends.
Stayed 1 night in Nov 2024

10/10 Excellent

Ylinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Work Thank You so Much
Stayed 5 nights in Nov 2024

8/10 Good

andrea

Business traveler
Liked: Cleanliness, staff & service
Good place and good people
Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Stayed 3 nights in Oct 2024

8/10 Good

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Xavier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

margoth

Stayed 1 night in Oct 2024

8/10 Good

Daniel

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good. Clean. Well maintained. However Guayaquil is a little dangerous but is well located. I would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Deniss, Quito

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing food and staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio, excelente habitaciones y ambiente confortable
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The location was ideal for many places you can walk to. The hotel staff is very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A home away from home
Stayed 1 night in Sep 2024

10/10 Excellent

KURT

Stayed 4 nights in Sep 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I feel can improve are the breakfast options. There was not enough variety.
Stayed 6 nights in Sep 2024

10/10 Excellent

Vania

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their friendly staff, and their morning breakfast was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe, Long Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, this is my place to stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Asael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Alda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024