In addition to a children's pool and an outdoor pool, Grand Hotel Guayaquil, Ascend Hotel Collection provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.
This 4-star property offers access to a business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 9149 square feet (850 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, spa services, and an arcade/game room. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Complimentary covered self parking and covered valet parking are available on site.
Grand Hotel Guayaquil, Ascend Hotel Collection is a smoke-free property.
Grand Hotel Guayaquil, Ascend Hotel Collection offers 181 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Valet parking (surcharge)
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
La pepa de oro - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
La Tortuga - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at anytime
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Credit card pre-authorization
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Heated pool access (reservations required)
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Pool access available from 8:00 AM to 9:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).