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Grand Hotel Guayaquil, an Ascend Collection Hotel

4.0 star property
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Photo gallery for Grand Hotel Guayaquil, an Ascend Collection Hotel

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
1 bedroom, minibar, in-room safe, desk
Coffee shop
Property amenity
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa
  • Gym
$76
Sep 14 - Sep 15

Explore the area

View in a map
Boyaca 1615, Guayaquil, Guayas
  • Malecon 2000
    ‪7 min walk‬
  • San Marino Mall
    ‪5 min drive‬
  • U.S. Consulate General
    ‪10 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Grand Hotel Guayaquil, an Ascend Collection Hotel

4-star hotel in Downtown Guayaquil
This smoke-free hotel features an outdoor pool, a restaurant, and a health club. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Change of towels is available on request.
Grand Hotel Guayaquil, Ascend Hotel Collection offers 158 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
In addition to a children's pool and an outdoor pool, Grand Hotel Guayaquil, Ascend Hotel Collection provides a health club and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 9149 square feet (850 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, spa services, and an arcade/game room. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Grand Hotel Guayaquil, Ascend Hotel Collection is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
La pepa de oro - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
La Tortuga - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free covered self parking on site
  • Covered valet parking on site (USD 8 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La pepa de oro
  • La Tortuga

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Games
  • Health club
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (9,149 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 6 per vehicle (maximum occupancy 4)
  • Covered valet parking fee: USD 8 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Guayaquil
Grand Guayaquil
Guayaquil, Ascend Collection
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel
Grand Hotel Guayaquil an Ascend Hotel Collection Member
Grand Hotel Guayaquil, Ascend Hotel Collection Guayaquil
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel Guayaquil

Grand Hotel Guayaquil, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 939 reviews
Rating 8 - Good. 193 out of 939 reviews
Rating 6 - Okay. 49 out of 939 reviews
Rating 4 - Poor. 9 out of 939 reviews
Rating 2 - Terrible. 30 out of 939 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pia

Liked: Cleanliness, amenities, property conditions & facilities
Lindo elegante y tropical
Stayed 1 night in May 2025

10/10 Excellent

Katty

Stayed 2 nights in May 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand hotel has everything you could want in a hotel. The internet was fast and they have computers set up in the lobby of each floor. The gym is small but it has what you need for a good workout. There’s even a steam room/sauna. The rooftop has a game and seating area where you can get a great view of the city. The bar is cozy and inviting. You can sit at the bar, sit at a table, or sit in a booth. The restaurant serves excellent, 5-star quality food at reasonable prices. The breakfast is free and has a huge variety of foods to choose from. The coffee shop is better than Starbucks… ‘nuff said!! The rooms are very nice and clean. No funky smell when you walk in (like so many other hotel rooms). The beds are incredibly comfy. The showers have hot water and good pressure. There is a beautiful church you can tour right behind the hotel but you have to walk a city block to get to it. There is also a park full of iguanas across the street from the church. You can feed them, pet them, and take pictures with them. Overall, I thoroughly enjoyed my stay and will definitely return as well as recommend the Grand Hotel to others hoping to enjoy a relaxing getaway!
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand hotel, staff, restaurant, bar, and coffee shop are all 5 star! I love this place. Everyone was so nice and treated us like VIP’s. Jeremy and Pamela, at the front desk, speak very good English and helped us get checked in as well as get a taxi to take us to the shuttle to get to Cuenca. Daniela served us in the restaurant. She was very attentive and always served us with a smile. Estairon came to our room with a cart and loaded all of our luggage from room to taxi when it was time to leave. We had a 30-minute massage while we were there and it was one of the best I’ve ever had. The pool is beautiful, surrounded by greenery and a few man-made waterfalls for the perfect, peaceful environment. It can be viewed from many of the rooms, as well as the restaurant. The rooms are nicely decorated and included complimentary bottled water. The a/c was ice cold and the showers were good and hot. Great water pressure, too. The bartender makes a really good margarita so do stop in and try one. The coffee shop serves an excellent cappuccino and there are plenty of baked goods waiting to be eaten. There are cakes, cookies, truffles, and more! The free breakfast was top notch, offering a mixture of Ecuadorian and American cuisine. They had ceviche, local fruits, yogurt, granola, ham, cheese, potatoes, eggs, pancakes, sausage, a variety of breads, juice, coffee, and much more I can’t remember. I highly recommend the Grand Hotel and will stay here whenever I’m in Guayaquil.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Martine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant in the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Joe, Long Beach

Liked: Cleanliness
Always very good!
Stayed 3 nights in Apr 2025

10/10 Excellent

ysela, stamford

Stayed 9 nights in Mar 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lider, New Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Clara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience at Grand Hotel Guayaquil
Stayed 12 nights in Mar 2025

10/10 Excellent

Edwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the experience about staying in Grand Hotel Guayaquil , the staff very friendly and helpful
Stayed 1 night in Mar 2025

8/10 Good

Monica

Stayed 7 nights in Mar 2025

6/10 Okay

Yadira

Stayed 17 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Beautiful building. Quiet neighborhood.
Stayed 2 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Love the pool!
Stayed 2 nights in Jan 2025

4/10 Poor

Marco, Ambato

Traveled with family and small children
Disliked: Staff & service
La atención en el restaurante pésima, te quieren cobrar por pedir unos huevos pasados en el desayuno o un omelet. El teléfono no vale de la habitación, no vale la secadora y la piscina fria en la noche.
Stayed 1 night in Mar 2025

10/10 Excellent

Borislava

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service and food
Stayed 4 nights in Dec 2024

10/10 Excellent

emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and quire this is my second time staying there with my famaly thank you and will come back
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Allison, Livingston

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel in Guayaquil. Have stayed there multiple times and especially like the breakfast and amenities like the pool and game room. We also tried their airport shuttle this time which was easy and convenient. When checking in, make sure to confirm the number and size of beds as that has been an issue for us sometimes at this hotel that they assigned us a room with different bed sizes than what we reserved. They promptly got us switched to a different room.
Stayed 1 night in Feb 2025

10/10 Excellent

Wilson, West Orange

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly The place was beautiful and we loved the pool!
Stayed 3 nights in Jan 2025

2/10 Terrible

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Janette

Traveled with family
Liked: Cleanliness
Stayed 1 night in Feb 2025