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HM International Hotel

3.5 star property

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Photo gallery for HM International Hotel

Property amenity
Premium bedding, pillowtop beds, in-room safe, desk
Outdoor pool
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking included
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Kennedy Norte Alberto Borges Y 1er Pasa, Guayaquil, Guayas
  • San Marino Mall
    ‪10 min walk‬
  • Mall del Sol Shopping Center
    ‪17 min walk‬
  • Malecon 2000
    ‪7 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪6 min drive‬

Room options

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, pillowtop beds, in-room safe, desk

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Bedrooms

Standard Twin Room, 2 Bedrooms | Premium bedding, pillowtop beds, in-room safe, desk

Standard Twin Room, 2 Bedrooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Double Beds

Deluxe Twin Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Standard With Flat-Screen Tv

Premium bedding, pillowtop beds, in-room safe, desk

Double Room Standard With Flat-Screen Tv

  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for Double Room Standard With View

Premium bedding, pillowtop beds, in-room safe, desk

Double Room Standard With View

  • Sleeps 2
  • 1 King Bed(s)

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About this property

HM International Hotel

3.5-star hotel in Kennedy
This smoke-free hotel features a restaurant, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
HM International Hotel offers 41 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 1592 square feet (148 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

HM International Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
HM International Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,592 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 13.20 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

HM Hotel
HM International Guayaquil
HM International Hotel
HM International Hotel Guayaquil
Hotel HM
Hotel HM International
HM International Hotel Hotel
HM International Hotel Guayaquil
HM International Hotel Hotel Guayaquil

HM International Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 7 out of 50 reviews
Rating 2 - Terrible. 5 out of 50 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

4.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room that I received in pretty bad conditions, I didn't stay
Stayed 1 night in Jan 2020

6/10 Okay

Mirasol, Cuenca

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk service really poor, we ask for wifi access the ask make us came aout the rom so we can have access, really poor service personal
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

4/10 Poor

Wallace, Caguas, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
ROOM SERVICE WASS HORRIBLE, WE HAVE TO REQUEST FOR TOILET PAPER, TOWELS WERE OLD, SCRATCH AND STAIN.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment!!!
New hotel come with grandfather's aircon. The noise will make you unable to sleep the whole night. When you bathing the water will spill out and whole bathroom floor wet and slippery. Difficult to get Taxi service, might waste you 40 minutes just to wait for the taxi. Cost of the restaurant too high. Overall not recommend to stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Affortable
This is my third time staying at HM Int'l. Great hotel for the price. Will Stay again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
Will stay here over and over again. Great staffs. Comfortable and clean rooms. Way to go.

6/10 Okay

David, Chicago

Liked: Cleanliness, room comfort
It worked for me
Quaint and good for the money

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very helpful with arranging transportation to the airport and with troubleshooting issues we were having connecting to the wifi.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ni hotel close to the airport and malls. Safe
Its not the first time I stay at this hotel. Everything is awesome. The staff is great, the rooms very clean and nice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Diego, L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very good experience nuce hotel and very goos service

6/10 Okay

mark

Liked: Staff & service
Noce stay but hotel not as "high standard" as...
... As the google reviews suggest. Internet is horrible and very hard to work from the room or even make good quality skype calls. Other than that everything was ok.

10/10 Excellent

Dmitry, HNL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to airport and Night club Isla del Tesoro

2/10 Terrible

Ana R, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver bad service and attention
Restaurant for dinner without service before close time. Wi-Fi dosen't work.

4/10 Poor

/0/

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Me pusieron una habitación en la que no funcionaba la cerradura y por lo tanto el cuarto no quedaba con llave cuando salía. Estaban todas las habitaciones abiertas, porque me explicaron en ese piso las alquilan por horas.
Stayed 1 night in Feb 2020

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL MUY RECOMENDABLE
TODO ESTUVO MUY BIEN, LIMPIO Y BIEN LOCALIZADO
Stayed 1 night in Sep 2019

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel es cómodo, el personal muy amable y el desayuno es rico. Al restaurante le falta un poco más de variedad en su carta. El único inconveniente fue que decía que tenía gimnasio y cuándo llegue me dijeron que hace tiempo estaba en reparación, deberían quitar que tienen gimnasio si no se puede usar temporalmente.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Jul 2019

4/10 Poor

Carlos, Lima

Disliked: Cleanliness, property conditions & facilities
De paso
Tuve que pedir todos los dias que me subieran toallas, y no estaban cuidadas. Tuve que exigir que hagan el aseo. La verdad no fue agradable la experiencia
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Sabanas manchadas, tv no sirvio el primer dia, gimnasio en reparacion, piscina pequeña, ducha no tenia para colocar el jabon y shampoo, realmente para el precio me decepciono, fue mi 2da vez alli la 1ra hace 3 años y se deterioro
Stayed 2 nights in Jun 2019

10/10 Excellent

Javier, México

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, limpieza y servicio, buen trato del personal
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018