Along with a restaurant, this smoke-free pension has tour/ticket assistance and free WiFi in public areas. Limited housekeeping is available.
Pensión Alcalá offers 19 accommodations. This Guia de Isora pension provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The pension offers a restaurant. Public areas are equipped with complimentary wireless Internet access.
Pensión Alcalá is a smoke-free property.
Pensión Alcalá has a restaurant on site.
Room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Free offsite parking
Street parking available
Food and drink
A restaurant
Things to do
Bicycle rentals
Family friendly
Mini-fridge
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
On the beach
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
2 floors
Built in 1989
Smoke-free property
Traditional architecture
Room amenities
Bathroom
Bathtub or shower
Private or shared bathroom
Towels provided
Food and drink
Mini-fridge
Room service
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 3:00 PM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 40 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts cash
Cashless transactions are available
Property Registration Number 83/04
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Pensión Alcalá Motel Guia de Isora
Pensión Alcalá Motel
Pensión Alcalá Guia de Isora
Pensión Alcalá Pension
Pensión Alcalá Guia de Isora
Pensión Alcalá Pension Guia de Isora
Pensión Alcalá Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
For a 1* pension hotel the room I had as a solo traveller was superb !
Good sized room, sink, fridge, and balcony was just perfect.
Also the property has clearly been renovated as everything appeared new and the common WC/ shower rooms are very modern with a very hot power shower.
Raphael and Carlos keep the property spotlessly clean and do a great job.
I highly recommend Pension Alcala, but its best to try and book a room with a balcony
Place sucked! AVOID it if you can. Had an angry guy get in my face (claimed to be the manager) saying I was playing music all night as I was asleep! 2nd time at a hostel lesson learned to spend extra money even for a hotel/motel! Nothing great about this dump. ..again AVOID!!
Justin
Stayed 2 nights in Feb 2023
2/10 Terrible
Lorenzo
Feb 21, 2023
Disliked: Staff & service
Xenophobia & discrimination at Pensión Alcalá.
I am a 64-year-old Norwegian citizen of Venezuelan origin who witnessed and experienced xenophobic and discriminatory treatment from the staff at the Pensión Alcalá. The owner and receptionist refused to assist an elderly Italian man, asked for an undue deposit, and made vile comments about Italians in general, forcing the man to leave. I was was denied a late check-out, insulted and verbally abused with demeaning references to Venezuelans, and kicked out before check-out time. I am demanding a refund, compensation, and action and sanctions from Expedia to prevent such behaviour. I plan to invoke Article 21 of the EU's Charter of Fundamental Rights.
Lorenzo
Stayed 2 nights in Feb 2023
6/10 Okay
Verified traveler
Feb 7, 2023
Disliked: Staff & service
Good price and location
First the bad. My room had no TV, no phone, one small cupboard in which a fold away table and chair was stored. Electricity cut out twice. Service (ie tidying of room and change of bedding) didn't happen once in my 5 night stay. My room had it's own bathroom but had a musty odour from the drain. No meals available. Now the good. The hotel location is excellent, easy walking to local bars and the town harbour and beach-footpath. WiFi is excellent. My room was clean and I think secure and whilst bedding/towels weren't tidied or changed it means it's sustainable. A bathroom external to my room for common access was very good, no issues. The price is good too, far less than some of the overpriced (in my view) opulent nearby hotels. So in short this is excellent for a short stay if you don't mind 'roughing it a bit' and you want very good value for money, not so good if you want a longer stay as the lack of facilities would become burdensome.
Great location within a few minutes walk of natural pools and swimming areas! There are also lots of restaurants and cafes nearby, with a couple within 1 block and 1 next door on each side. My room on the third floor was lovely, with a sink in the room and a good fan. The shared bathroom was spotless. Checkin was quick and efficient, and the hosts were friendly (and spoke some English, too!). For sure I'll stay here again!
Great family run hotel. Simple rooms but nice to have a fridge and sink in the room. My single room had use of a shared bathroom which was always available and spotless. I was able to keep my bicycle secure.
I got the impression that guests were a necessary but unwelcome fact of running this sort of business. Room was sparse and the bed creaked so much if you moved you work up. Having said that it was cheap and only one night.
I stayed here two nights first time on Tenerife so booked a bit blind not knowing the area and I hit a winner. Excellent location in a small village with everything I needed close by - bus stop (I decided not to hire a car for this trip), supermarket at the end of the street, cafes/bars a few doors down, quiet and very clean. There are rock pools near by and a great walk all the way to Los Gigantes which I took my time to do for an entire day. Very clean room and bathroom which can be hit or miss for a pension. Not being able to check-in between 3-6.30pm is I have to say annoying - this is a long window of time and when booking cheap flights it's not possible to align both. My flight arrived early afternoon so by the time I got to the area, I had to wait 2 hours to check in - this is wasted time and part of what I pay for. Seemed the bar wasn't open or serving food or I didn't know about it. This is a shame because the walls and interior hold a lot of history and has a rustic ambience. Be great to hang out in the space over a drink. Nonetheless, I'd stay again for a few nights.
My son and I have just returned from spending 2 weeks at Pension Alcala and we had a wonderful time at this hotel. Also, the village and beach (la playa) were beautiful. We swam in the sea everyday! This hotel was the cleanest I've ever stayed at, the staff worked tirelessly everyday keeping the place immaculate, especially the toilet and shower, which was cleaned repeatedly throughout every day. I will definitely be returning to Pension Alcala. A wonderful trip. Lindsay Clark, Scotland x
I am giving this Pension an excellent review because it was an extremely clean , comfortable and friendly place to stay.Yes it was simple and basic but was also reasonably priced allowing me a winter break.The owner and staff are charming and could not do enough for me.It is in a beautiful area.I loved sitting on my little balcony having breakfast.Everything you need is close . Lovely restaurants,bus stop and supermarket.Will I go back? Definitely ! Will try owners restaurant next time,I promise.