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Rok Plaza - Only Adults

4.0 star property

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Photo gallery for Rok Plaza - Only Adults

Beach bar
Hallway
Lounge
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking included
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Blasco Ibañez, 12, Alcala, Guia de Isora, Tenerife, 38686
  • Alcala Beach
    ‪14 min walk‬
  • Abama Golf Course
    ‪7 min drive‬
  • Arena Beach
    ‪11 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪31 min drive‬

Room options

View all photos for Grand Villa

Grand Villa | Terrace/patio

Grand Villa

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom | Bathroom sink

Luxury Apartment, 1 Bedroom

  • City view
  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Villa, 3 Bedrooms, Beach View

Panoramic Villa, 3 Bedrooms, Beach View | Front of property

Panoramic Villa, 3 Bedrooms, Beach View

  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

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$128 total
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About this property

Rok Plaza - Only Adults

4-star Guia de Isora hotel close to Alcala Beach
At Rok Plaza - Only Adults, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy snorkeling. Limited housekeeping is available.
Rok Plaza - Only Adults offers 6 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually furnished accommodations include dining tables. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Guia de Isora hotel provides complimentary wireless Internet access. 28-inch Smart televisions come with digital channels. Additionally, rooms include portable fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on weekdays only.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Rok Plaza - Only Adults features a full-service spa. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Baroque hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Rok Plaza - Only Adults has designated areas for smoking.

Rok Plaza - Only Adults has a restaurant on site.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Kayaking
  • Pro golf lessons
  • Pro golf shop
  • Snorkeling
  • Wine tours

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Elevator (33 inch wide door)
  • Handrails in hallways (40 inches high)
  • Handrails in stairways (40 inches high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Baroque architecture
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300.00 per stay
  • Breakage deposit: EUR 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rok Plaza Adults Apartment Guia de Isora
Rok Plaza Adults Apartment
Rok Plaza Adults Guia de Isora
Rok Plaza Adults
Rok Plaza Only Adults
Rok Plaza - Only Adults Hotel
Rok Plaza - Only Adults Guia de Isora
Rok Plaza - Only Adults Hotel Guia de Isora

Rok Plaza - Only Adults Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 52 reviews
Rating 8 - Good. 13 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kiara, Greenwich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Rok Plaza was absolutely lovely.The hotel itself is charming and perfectly located right by the sea.Kathy was wonderful…her warm welcome and hospitality made us feel right at home.She gave us excellent recommendations for dining and even helped us arrange a car rental,unfortunately there were none available at the time.remember to book a car in advance because they go quickly. Tenerife South is a beautiful destination, would recommend it.
Stayed 2 nights in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is very clean inside, the bedroom very nicely designed and bed very comfy
Stayed 4 nights in Jan 2023

10/10 Excellent

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect little getaway for a quiet getaway

Lovely location in a small and quiet village away from the crowds. Close to coffee shops, the beach and coastal walk. Super friendly staff and a spotless apartment. Can highlt recommend and would stay again!
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

A lovely spot to relax, recharge and explore from. Rok Plaza is situated overlooking Alcala Square on the one side and from the shared roof top terrace has a prefect sea and sunset view. We had a spacious 2 bedroom apartment on the first floor which was serviced daily so always spotless, comfortable huge bed.
Stayed 5 nights in Mar 2019

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort

Stunning apartment- awkward check in

This is quite a difficult review to leave as we have mixed feelings. The positives first - the apartment really is of a very high standard, very large & beautifully decorated overlooking a square with a small balcony which was nice to relax on of an evening & see the goings on. The pictures on the hotels.com website are very misleading, there is no bar or restaurant accessible from the hotel. The main image on the website is actually of a restaurant nearby & the images of the snug areas we never found. You have to access the apartments from the back of the hotel, we didn’t struggle with parking but we walked past the apartments several times as they are lacking signage. On the brief it says they have multilingual staff but essentially you are met by the cleaner, there is no reception & she doesn’t speak English very well (we understand that we’re in a Spanish country so should be able to speak in Spanish) but to say the staff are multilingual is not true. The TV didn’t work, no sound system & couldn’t use the bath as there wasn’t a plug. Overall.. absolutely stunning apartment & despite all my negative criticism I would stay there again, I just think they need to make a few minor changes.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Initially hard to find for the taxi driver-it’s not the building on the photo- however the front of the building from the plaza is stunning. It’s so close to the dramatic rocky cove and there’s a fabulous range of places to eat- all close by. Lovely walk on the promenade and easy bus links just a short walk up the hill.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location is amazing - balcony looks onto the village square and the roof terrace looks over beautiful harbour. The quality of the apartment was fantastic. It is a group of apartments in a building with the only shared amenity the roof terrace. Not a problem but it does mean there isn't a Rok Plaza sign outside so it was hard to find. Highly recommended.
Stayed 3 nights in Nov 2018

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view, great neighborhood, wonderful place!

We stayed at the villa, a detached property on two floors with a roof terrace directly facing the sea. The view is stunning! The house is very spacious and can comfortably accommodate 4 people having two bedrooms and two bathrooms. The kitchen is very large and fully equipped, and the cozy living room has cable tv and wifi. The house has independent air conditioning in the two floors. The property is kept very clean and the hotel's personel is friendly and helpful. Parking is easily available free of charge in nearby streets. Alcala (Guía de Isora) is a great place for a holiday. It has easy access to most touristic locations in the island but it is still a calm and charming village. The neighborhood has numerous restaurants that we suggest you visit. We fully recommend and we would totally go back.
Stayed 7 nights in Sep 2018

10/10 Excellent

stevie, aylesbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very close to quiet beach, beautiful and cosy

Lovely staff, rooms immaculate and a great place to stay.

10/10 Excellent

BILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A unique oasis of relaxation

The property is very unique and wonderfully surprising - many nice touches and clearly well kept with attention to detail. Full kitchen was very convenient, bedroom was comfy. Steps to a beautiful beach, many nice restaurants, cafes, grocery stores, banks in easy distance - with taxi stand and bus stop close by. Management was very helpful and welcoming - recommended several local activities, restaurants, etc. Check in and Check out was very easy. Would highly recommend and would stay again in a heartbeat - easily exceeds any of the "tourist traps"

2/10 Terrible

Elizabeth, Philadelphia, PA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Apt. left unlocked. I alerted owner; he blamed me

Wow. I got back to this apartment complex one day and the main door was ajar. Instead of giving this place a negative review I thought "inform the management so they can try to fix it if there is an issue with the door or maybe they can put a sign reminding people to make sure the main door was closed." The response I received was an interrogation about when I left/returned from the apartment and (this is a direct quote from the email) "but it could be that you did not lock the door"..., Wow. Like this is a nice apartment but not only did I feel really unsafe when I found the door open but I really don't like that the owner did not apologize, take any responsibility, or try to rectify the situation besides schooling me on proper locking techniques (which no one had showed me when I arrived at the place).

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Miellyttävä kokemus

Vanha, remontoitu rakennus kolmessa kerroksessa. Tyylillä sisustettu. Kaikki tarpeellinen löytyy. Ei ilmastointia. Makuuhuoneet pieniä ja vaatteille säilytystilaa vähän. Mukava, rauhallinen ympäristö.
Stayed 7 nights in Nov 2024

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

Nous avons passé un excellent séjour; Kathy nous a accueillit avec beaucoup de gentillesse et à tout fait pour que nous soyons au mieux. L'emplacement est idéal à une minute de la plage et à cinq minutes des commerces. Nous y retournerons très certainement
Stayed 10 nights in Oct 2024

8/10 Good

Per Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beskrivningen av lägenheten var ej bra på Hotel.com. Ganska branta trappor. Det var dåligt ljudisolering hörde tydligt ljud från gatan.Det var 3 våningar bottenvåningen med badrum. Mellan våning med 2 sovrum 1vardagsrum 1 matplats samt kök. Takterrass mycket bra.
Stayed 6 nights in Apr 2024

10/10 Excellent

Gianpaolo

Stayed 2 nights in Mar 2024

6/10 Okay

helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oversold

Rok Plaza is misleading in their marketing and communication. They have no attending staff, so you DO have to call in advance. Otherwise you have to wait for the staff on your arrival. Besides, many of the photos presented are not from the hotel, but from other hotels and restaurants in the neighbourhood. The rooms are fairly dark and the electronic door locks are a bit tedious. On the plus side, the service is very accommodating when they present, and the location is next to a nice little square with real restaurants. Not too touristy.
Stayed 6 nights in Mar 2023

8/10 Good

Edouard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse

Très bel appartement, bien situé. On sent que le covid est passé par là car ce devait être un etablissement extra. Aujourd'hui, c'est de la location d'appartements de bon standing. A noter la gentillesse de toutes les personnes du service.
Stayed 1 night in May 2022

8/10 Good

LARRANG, Villenave d'ornon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement avec belle terrasse. Le village est très reposant
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Große geschmackvoll ausgestattete Wohnung mit kompletter Ausstattung. Große Terrasse mit Blick auf das Zentrum von Alcala, Dachterrasse (gemeinsam für alle Wohnungen) mit Meerblick.Tolle Lage im Zentrum von Alcala und fast direkt am Wasser, kurze Wege zu Restaurants, Stränden und Einkaufsmöglichleiten, nicht von Touristen überlaufen. Sehr guter Service. Schnelle Erreichbarkeit der Sehenswürdigkeiten Nationalpark Teide, Masca, Los Gigantes, Barranco del Infierno.
Stayed 9 nights in Nov 2019

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place!!

Stayed 10 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Der Eigentümer legt großen Wert auf Komfort und Ambiente. Die Einrichtung hat einen ganz besonderen Charakter und Charm. Wir hatten für zwei Wochen eine der Penthousewohnungen. Der Preis für den Upgrade war ok und wir wurden mit einer wunderbaren Aussicht auf Meer und Marktplatz belohnt. Die tägliche Reinigung wurde von einem sehr freundlichen und fleißigen Team vorgenommen. In der unmittelbaren Umgebung finden sich nicht nur genügend Parkplätze sondern auch viele gute Restaurants und Bars. Besonders zu empfehlen ist Lupolo!!! Der Ort ist noch nicht von Touristen überlaufen und es macht viel Spaß das lebensfrohe Treiben der Einheimischen zu beobachten. Wir werden gerne wieder nach Alcala und in eine der Ferienwohnungen des Besitzers R. K. kommen. Weiter so!
Stayed 14 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour une semaine à Alcala, parfait ville calme
Stayed 6 nights in Mar 2018