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Mandolay Hotel Guildford

4.0 star property

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Photo gallery for Mandolay Hotel Guildford

Daily full breakfast (GBP 17.00 per person)
Restaurant
Double - Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Signature Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
$131
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
36 - 40 London Road, Guildford, England, GU1 2AE
  • G Live
    ‪1 min walk‬
  • High Street
    ‪3 min walk‬
  • University of Surrey
    ‪18 min walk‬
  • London (LGW-Gatwick)
    ‪43 min drive‬

Room options

View all photos for Double - Medium

Double - Medium | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double - Medium

8.4 out of 10
Very good
(9 reviews)
  • 146 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Executive

Double - Executive | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double - Executive

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single - Crash Pad

Single - Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Single - Crash Pad

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple/Twin - Executive

Triple/Twin - Executive | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Triple/Twin - Executive

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Residence

The Residence | 1 bedroom, iron/ironing board, free WiFi, bed sheets

The Residence

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Crash Pad

Double - Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double - Crash Pad

7.6 out of 10
Good
(15 reviews)
  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Deluxe

Double Deluxe | Living area | Flat-screen TV

Double Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mandolay Hotel Guildford

4-star Guildford hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference center, self parking, and a business center are onsite.
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mandolay Hotel Guildford is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
Bar - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 for adults and GBP 17 for children
  • Self parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 400 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went there for an Anderton’s guitar event and chose the hotel for its proximity to a train station and the town centre. The people who work there were very friendly and helpful. The room was spotless and the bed very comfortable. The event room is very spacious and has a bar making the hotel ideal for hosting future events. I would have no hesitation in booking another stay and Guildford is lovely town.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2025

10/10 Excellent

Joanne, St Johns

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good! Lovely room with lots of complimentary items to enjoy.
Stayed 2 nights in May 2025

10/10 Excellent

sean

Stayed 1 night in May 2025

6/10 Okay

AUGUSTO

Stayed 1 night in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean hotel and friendly staff
Stayed 1 night in May 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
NO
Stayed 1 night in May 2025

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Could do better

I stayed for one night. The staff were impeccable. Outragous that a hotel of this standing cannot offer free parking to its clients. cost 3.50/hour I was suprised to see the AC just above the bed. Gave me a chest cold overnight. Also the shower control was impossible to turn if ou had soapy hands or not a wrench type grip
Stayed 1 night in May 2025

6/10 Okay

Ivan

Stayed 6 nights in May 2025

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night and it was lovely. Parking and check in was quick and easy. Room was clean and had everything needed including a great tea tray selection and lovely toiletries to use. We enjoyed a few drinks at the bar too and service was good. The location is great for walking in to the town centre, no more than minutes walk, would definitely stay again if we go back to Guildford. 😊
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Stayed 1 night in Apr 2025

8/10 Good

Kwabena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but a bit old and the rooms were quite small for me and my partner.
Stayed 5 nights in Apr 2025

10/10 Excellent

Pau

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super comfortable bed, delicious full English breakfast!
Stayed 1 night in May 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean hotel, with friendly staff in a nice part of town. Not too far from the shops either - short walk
Stayed 1 night in Apr 2025

10/10 Excellent

jeydikson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Weding expérience

It was realy goog
Stayed 2 nights in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for two nights for work in Merrow. The room was small but adequate. Staff were friendly and helpful. I had intended not to park at the hotel but on street parking was expensive and limited. Instead of paying £20 per night for residents parking I was able to pay £25 for 48 hours parking just in front of the hotel. I took the receipt in and got a ‘free’ drink from the bar but it would have cost £7! Breakfast was good and served from 7am. Dining options good. I had the Mandolay burger which was nice. Highly recommended.
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people and lovely hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when visiting Guildford
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but hard bed.

We booked an overnight stay at the Mandolay, what a lovely hotel. I only had one quibble and that was that the bed was uncomfortable (Hard) and very small for a double. I didn’t sleep well but everything else was excellent. The staff are very helpful and attentive. If asking, if I would stay here again yes I would but I would have a larger bed and hopefully softer.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

8/10 Good

C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed here for business, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in a room in a coach house in the grounds of the hotel. Very pleasant, clean and comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

Janet

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disappointed that had to pay additional fee for parking. However it's not made very clear when booking through Expedia. I only realized when contacted by hotel the day before arrival. Shower bathroom very cramped. Toilet roll rack very poorly located. Difficult to reach once using facility. On the plus side: Toiletries, towels and contents of room tray goodies very good. Bed was comfortable. Enjoyed our food in the evening in the bar/restaurant. So overall ok.
Stayed 1 night in Apr 2025