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Mandolay Hotel Guildford

4.0 star property

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Photo gallery for Mandolay Hotel Guildford

Daily full breakfast (GBP 17.00 per person)
Restaurant
Front of property
Signature Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Double - Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry
$125
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
36 - 40 London Road, Guildford, England, GU1 2AE
  • Place, G Live
    ‪1 min walk‬
  • Place, High Street
    ‪3 min walk‬
  • Place, University of Surrey
    ‪18 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪43 min drive‬

Room options

View all photos for Double - Crash Pad

Double - Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double - Crash Pad

7.6 out of 10
Good
(15 reviews)
  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Executive

Double - Executive | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double - Executive

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple/Twin - Executive

Triple/Twin - Executive | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Triple/Twin - Executive

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double - Medium

Double - Medium | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double - Medium

8.4 out of 10
Very good
(9 reviews)
  • 146 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single - Crash Pad

Single - Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Single - Crash Pad

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Deluxe

Double Deluxe | Living area | Flat-screen TV

Double Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Signature Suite

  • Sleeps 2

View all photos for The Residence

The Residence | 1 bedroom, iron/ironing board, free WiFi, bed sheets

The Residence

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Double Crash Pad

Lower Ground Double Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Lower Ground Double Crash Pad

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2

View all photos for Executive Triple Room Non smoking

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Triple Room Non smoking

  • Sleeps 3

Double-Crash Pad

  • Sleeps 2

The Residence

  • Sleeps 2

Classic Double Room

  • Sleeps 2

Lower Ground Double Crash Pad

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2

View all photos for Single Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1

Medium Double Room

  • Sleeps 2

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About this property

Mandolay Hotel Guildford

4-star Guildford hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference center, self parking, and a business center are onsite.
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This Guildford hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mandolay Hotel Guildford is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
Onsite venue - bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 for adults and GBP 17 for children
  • Self parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Reviews

Mandolay Hotel Guildford Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Felt like we were in basement with cleaners there was a window that wouldnt open & looked out onto a brick wall not the best outlook. Also cupboard for hanging clothes couldnt use as it smelt damp & unclean. These problems you dont expect with a 4 star hotel room didnt reflect the money paid.
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a single room, comfortable and convenient, it was very easy to check in and then check out when I left
Stayed 1 night in Jun 2025

8/10 Good

Archie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Far too noisy

Disappointed with room as first night there was a wedding going on way after midnight hard to sleep because of the noises and then second night woke up early in the morning thanks to binmen sounded like they were in my room. Not a relaxing stay over both nights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2025

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here during a work trip. It was a great place to rest and spend time in the room. They have a bottom floor that’s underground that one of the staff put us in when we arrived early but was so appalling that we asked to change. The room we got was wonderful on the 1st floor, I don’t know if they see Expedia and just give you the worst room but it’s not the first time its happened in London. I also needed to upload 50gb and although the staff didn’t know how to help, we figured out ourselves that the internet is is way faster in the conference room close to the router that in our actual room, which saved me. It’s a great place to stay if you’re in town for work or pleasure. Would recommend.
Stayed 1 night in Jul 2025

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
Extras for parking, early checkin, luggage storage!!
Stayed 1 night in Jul 2025

6/10 Okay

Imogen

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jiahang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and super convenient.
Stayed 4 nights in Jul 2025

8/10 Good

yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property eas very nice staff where excellent. I found the bathroom very small.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2025

4/10 Poor

Michael

Stayed 1 night in Jul 2025

8/10 Good

Carl

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Takako

Traveled with family
Liked: Cleanliness
Excellent service. Surprise cake for my son birthday on our arrival. Very friendly reception. Welcoming. Fee for luggage strage after check out.this is only drawback. We had a great stay with excellent staff
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone Icame in contact with was very polite. I enjoyed my stay there. Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz-Carlton level of service. 10/10
Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Most staff were attentive. Bar food and service very good. Confusing pricing for breakfast options. Great location Small shower. No shelf space for clothes.
Stayed 6 nights in Jun 2025

10/10 Excellent

a

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel with friendly staff, lovely clean rooms & a fab breakfast. Would highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were looking for an hotel close to our Son's home and hadn't appreciated that we'd booked a 4 start hotel. However, it was clear as soon as we arrived, given the warm welcome and the quality of the establishment. The staff were clearly well drilled, performing to a Singapore Airlines level of customer care and everything was immaculate, as if a refurbishment had only just completed. Even then, this was to a very high standard of finish. I undertake pre-acquisition surveys of hotels on a regular basis (this visit wasn't work related) and I have rarely been in such a well finished hotel. This all went towards making our stay very relaxing and comfortable. Well done to the management!
Stayed 2 nights in Jun 2025