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Mandolay Hotel Guildford

4.0 star property

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Photo gallery for Mandolay Hotel Guildford

Restaurant
Front of property
Signature Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Double - Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets
The Residence | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available

Explore the area

Map
36 - 40 London Road, Guildford, England, GU1 2AE
  • G Live
    ‪1 min walk‬
  • High Street
    ‪3 min walk‬
  • University of Surrey
    ‪18 min walk‬
  • London (LGW-Gatwick)
    ‪43 min drive‬

Room options

View all photos for Double - Medium

Double - Medium | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double - Medium

8.4 out of 10
Very good
(9 reviews)
  • 146 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Executive

Double - Executive | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double - Executive

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single - Crash Pad

Single - Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Single - Crash Pad

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple/Twin - Executive

Triple/Twin - Executive | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Triple/Twin - Executive

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Residence

The Residence | 1 bedroom, iron/ironing board, free WiFi, bed sheets

The Residence

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Crash Pad

Double - Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double - Crash Pad

7.2 out of 10
Good
(9 reviews)
  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Deluxe

Double Deluxe | Living area | Flat-screen TV

Double Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mandolay Hotel Guildford

4-star Guildford hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference center, self parking, and a business center are onsite.
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mandolay Hotel Guildford is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
Bar - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 for adults and GBP 17 for children
  • Self parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 388 out of 996 reviews
Rating 8 - Good. 355 out of 996 reviews
Rating 6 - Okay. 153 out of 996 reviews
Rating 4 - Poor. 63 out of 996 reviews
Rating 2 - Terrible. 37 out of 996 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disappointed that had to pay additional fee for parking. However it's not made very clear when booking through Expedia. I only realized when contacted by hotel the day before arrival. Shower bathroom very cramped. Toilet roll rack very poorly located. Difficult to reach once using facility. On the plus side: Toiletries, towels and contents of room tray goodies very good. Bed was comfortable. Enjoyed our food in the evening in the bar/restaurant. So overall ok.
Stayed 1 night in Apr 2025

8/10 Good

matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and has lovely staff. My negatives was there was a McDonald's box in the corner of my room, not sure how it was missed tbh. The other bit is the parking I paid extra for parking in the back for 20 which is alot. But when parking at the front its 15 for 24 hours and you get a free welcome drink. the hotel parking should be cheaper or at least off a welcome drink. Really close to town, would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Rip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You need a physical bank card!

Overall good. Inly things to bear in mind is you need a physical card to cover the £50 room expenses deposit. Crazy really as its normal not to have physical cards as most just use phones... I was very forunate to have brought one... hotel needs to change this policy as I am sure there have been many an awekward conversation where customers dont have physical cards! Only other not is parking is £15 per night extra.
Stayed 1 night in Apr 2025

8/10 Good

Darran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay .
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice place. Would go there again
Stayed 1 night in Mar 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Decent place to stay for a weekend in Guildford

Was mixed stay at the Mandolay. Check in was a bit slow and felt like we weren't that important. Our room was ok location felt a bit odd but was a decent size if a little dated but good job by Isha in housekeeping made up for its dated feel. Our bathroom was tiny and not well laid out for the size. The bar on first night was well run by Louis and was a lovely experience. Second night was a little stilted, the staff on front of house could have done with more senior staff support I think. Check out was efficient and well handled by a very friendly lady whose name I unfortunately failed to get. Overall decent stay but probably not my first choice in Guildford.
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

francis

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Punam

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT VALUE FOR MONEY

What a fantastic Hotel, clean and nicely decorated with a great team of staff. We upgraded to one of their better rooms and certainly wasnt disappointed. Fabulous location a stones throw fromn the Theatre, High Street and restauraunts, Shall certainly re visit if in the area again.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a safe area of town close to dining, coffee and shopping. Walkable to bus and train stations, bus stops close by if you prefer. Hotel is lovely. Reception is up a few steps if mobility is an issue. Staff is friendly and always looking to improve your stay. Bar, lounge and restaurant are modern. Their cream tea was amazing and reasonably priced. We stayed in a triple. The room was lovely. Beds were comfortable, bathroom had towel warmer and towels were luxurious. Shower had good water pressure. We would definitely return again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katharine

Traveled with family
We had a lovely stay - super-welcoming staff, well-appointed rooms and a very convenient location for the town centre (few mins walk) and the G Live venue. We booked 3 of the smallest rooms for a Saturday night in late January and were upgraded to the classic doubles. They made sure to put us near each other. The included breakfast was great - full English and very varied continental buffet with nice touches like homemade jams (if buying this separately it was £14 for continental per person and £17 for the full English). The one and only slight negative was the lack of a lift - our rooms were on the 2nd floor and less mobile guests may struggle slightly. There were plenty of rooms on lower floors though.
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the top hotels I have stayed on the grounds of great service by the people who work there - very caring
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely Hotel, nice comfortable room, shame the receptionist was so miserable on check in at 1900hrs!
Stayed 1 night in Jan 2025