Cross Keys Hotel by Greene King Inns

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cross Keys Hotel by Greene King Inns

Outdoor dining
Bar (on property)
Exterior
Double Room | Desk, iron/ironing board, free WiFi
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Middlesborough Rd, Guisborough, England, TS14 6RW
  • Flatts Lane Woodland Country Park
    2 min drive
  • Guisborough Forest
    2 min drive
  • Ormesby Hall
    5 min drive
  • Durham (MME-Teesside Intl.)
    34 min drive

Room options

Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 182 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Cross Keys Hotel by Greene King Inns

3-star Guisborough inn with restaurant
This smoke-free inn features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Cross Keys Hotel by Greene King Inns offers 20 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

This Guisborough inn provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Cross Keys Hotel by Greene King Inns is a smoke-free property.

Cross Keys Hotel by Greene King Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Cross Keys Hotel Guisborough
Cross Keys Hotel Greene King Inns Guisborough
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Cross Keys Hotel by Greene King Inns Inn Guisborough

Cross Keys Hotel by Greene King Inns Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 147 out of 378 reviews" "
Rating 8 - Good. 145 out of 378 reviews" "
Rating 6 - Okay. 60 out of 378 reviews" "
Rating 4 - Poor. 20 out of 378 reviews" "
Rating 2 - Terrible. 6 out of 378 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

les

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room and staff very good, evening meal with guests very disappointing,
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynnw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Very friendly staff. Nice and quiet. Lovely breakfasts
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor signal/ wifi - it has a bed and shower
Stay was good other than wifi signal is weak and kicks you off every 30 minutes , also no phone signal so wouldn’t recommend if you need internet to work. It had a bed and a shower :)
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are really excellent. They cannot do enough for you. Terribly hot in the room though Had to have the fan on all night.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Cross Keys for Summer Sounds festival, nice rooms and slept well. Enjoyed the Speckled Hen on draft in beer garden
Stayed 2 nights in Jul 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Comfy bed
The bed was amazingly comfy, tea and coffee hostess included. However the room was quite tired, we had a cracked bathroom sink, mold in the bathroom and very visible water leakage signs of a leaky roof and mold in the corner of the bedroom
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for car access. Lovely place, good value, great bedroom. Bathroom a little bit tired looking. Odd smell in the stairwell to first floor. Delicious breakfast served by lovely staff. Would go there again
Stayed 1 night in Jul 2024

2/10 Terrible

Courteney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was damp and mould in the bedroom and bathroom, as well as a damp clothes smell in the hallway and stairwell. Would not stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Mar 2024

10/10 Excellent

MOIRA

Breakfast could have been a little better
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Pleasant country pub with a decent back garden, food and service were good. It’s on a dual carriageway, so can hear traffic noise and the bathroom and shower need renovation.
Stayed 1 night in Jun 2024

8/10 Good

Gerard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
ROOM LOOKING WELL USED - READY FOR IMPROVEMENT - EG. DOOR HANDLES/LOCK - BUT NOTHING SERIOUSLY WRONG
Stayed 1 night in Jun 2024

6/10 Okay

Jayne

Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in May 2024

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spotless, staff helpful and overall hotel was welcoming. Beautiful garden and patio. A little tricky leaving and facing the dual carriageway to turn right.
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
No one available in reception to check in, waited 10 mins and had to find someone in the bar. Black Mould on ceiling in the bathroom and above the bed. Shower very poor water pressure and not very hot. Very noisy room due to traffic on road and too warm to keep windows closed Overall not worth the £90 paid
Stayed 1 night in May 2024

6/10 Okay

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024

4/10 Poor

Sam

Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024