Holiday Inn Express & Suites Gulf Shores, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Gulf Shores, an IHG Hotel

Property amenity
Outdoor pool
Exterior
Suite, 2 Queen Beds (Extra Floor Space) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Free daily continental breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
160 W Commerce Avenue, Gulf Shores, AL, 36542
  • Gulf State Park
    8 min walk
  • Gulf Shores Museum
    9 min walk
  • Alabama Coastal Birding Trail
    18 min walk
  • Gulf Shores, AL (GUF-Jack Edwards)
    4 min drive

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Extra Floor Space)

  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Gulf Shores, an IHG Hotel

Gulf Shores hotel walkable to Gulf State Park
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express & Suites Gulf Shores, an IHG Hotel offers 89 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Gulf Shores, an IHG Hotel features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Gulf Shores, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gulf Shores Holiday Inn Express
Holiday Inn Express Gulf Shores
Holiday Inn Express Hotel Gulf Shores
Holiday Inn Express Gulf Shores Hotel
Holiday Inn Express Suites Gulf Shores
Inn Express Gulf Shores

Holiday Inn Express & Suites Gulf Shores, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1022 reviews" "
Rating 8 - Good. 305 out of 1022 reviews" "
Rating 6 - Okay. 102 out of 1022 reviews" "
Rating 4 - Poor. 41 out of 1022 reviews" "
Rating 2 - Terrible. 28 out of 1022 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is 6 min from the beach, parking is convenient, and staff is friendly.
Stayed 3 nights in Aug 2024

2/10 Terrible

Ehab

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
manager. refuse to my request of late checkout.
Stayed 2 nights in Aug 2024

4/10 Poor

Stacy

Liked: Staff & service
Disliked: Property conditions & facilities
Nice location but didn’t have concessions stocked. Ice on only second and fourth floors but ice out in 2nd floor. Elevator didn’t work but no sign. Breakfast was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamie L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffett concert
Was a great overnight day we were up there for a concert and we had an excellent time. Your hotel was great thank you very much.
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Room was comfortable and clean. Pool was nice and enjoyable. There are maintenance needs that do not seem to be addressed..... washing machine did not work, ice machine did not work, no vending machines and the lobby refrigerated drinks and snacks were scarse. Location was good. Cost was affordable.
Stayed 3 nights in Jul 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you stay 3 nights or less, no cleaning service. No housekeeping services. You make your own bed. You pick up towels, toilet tissue and other items at the front desk.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Stayed 1 night in Jul 2024

2/10 Terrible

Thomas

Disliked: Cleanliness
This was a stain on Holiday Inn’s reputation.
Arrived @2:45 was asked to wait until 3pm to check in. Elevators were not working when we arrived. Floor in front on elevator was dirty. Carpet down to my room was dirty and stained. Never say a maid on our floor until Friday. Breakfast staff unfriendly and ran out of food/ coffee @8am on Tuesday. New owners are the worst. No knowledge of cleanliness or operations. Lobby was very hot when we arrived.
Stayed 4 nights in Jul 2024

8/10 Good

Dale

Liked: Staff & service, room comfort
Room was nice. Carpet was stained and outside the shower was dirty. Trash can in hallway full and dirty.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Jim at the front desk was amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lea Ann

Stayed 1 night in Jul 2024

8/10 Good

Dale

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Rachel

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Had my room wrong at check in then tried to act like I was making it up. The washing machines did not work, elevators are a bit slow.
Stayed 1 night in Jul 2024

6/10 Okay

Summer

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Ebony Jackson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!!
Everything from checking in to the breakfast was great!!
Stayed 2 nights in Jul 2024

6/10 Okay

Jana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk check in guy on Wednesday was great! He was very friendly and check in was quick! Negatives: ice machine on floor 1 and 2 were broken for the 3 days; room iron was broken!
Stayed 2 nights in Jul 2024

4/10 Poor

Xavier

Disliked: Cleanliness, staff & service
Cleaning was a chore and reminders were needed to empty out trash in dining area each morning. Carpets were filthy in 1st room, we were switched and next room was fine and noticeablely newer.
Stayed 6 nights in Jun 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Eldric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Eldric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, room was clean, but the rates seemed a little high.
Stayed 1 night in Jul 2024

8/10 Good

Major

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good rooms was nice close to beach with out the add cost
Stayed 2 nights in Jul 2024

10/10 Excellent

jesusa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024