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Aparthotel

Phoenix All Suites West Hotel

3.5 star property

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Photo gallery for Phoenix All Suites West Hotel

Suite, 1 Bedroom | View from property
Beach/ocean view
Suite, 1 Bedroom | Living room | 32-inch flat-screen TV with cable channels, TV
BBQ/picnic area
Studio Suite, 1 Bedroom | Pool | Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Dryer
  • Washer
  • Pool
$217
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
533 W. Beach Blvd., Gulf Shores, AL, 36542
  • Gulf Shores Beach
    ‪3 min walk‬
  • Hangout Music Fest
    ‪14 min walk‬
  • Waterville USA
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 634 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Studio Suite, 1 Bedroom

  • 634 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Terrace/patio

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 634 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 634 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Bedroom

Front of property

Studio, 1 Bedroom

  • 634 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Phoenix All Suites

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 489 reviews
Phoenix All Suites

About this property

Phoenix All Suites West Hotel

3.5-star Gulf Shores aparthotel steps from Gulf Shores Beach
This smoke-free aparthotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and multilingual staff assistance. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, an oven, and a microwave. Added amenities include a washer/dryer, free WiFi, and a coffee/tea maker.
Phoenix All Suites West Hotel offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Gulf Shores aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.
Phoenix All Suites West Hotel features an outdoor pool, barbecue grills, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This beach aparthotel also offers laundry facilities and an elevator. Complimentary self parking is available on site.

Phoenix All Suites West Hotel is a smoke-free property.

Property amenities

Beach

  • On a white sand beach
  • Beach loungers

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff

Location highlights

  • Near the ocean
  • On the waterfront

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 84 units
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Phoenix All Suites West Hotel Gulf Shores
Phoenix All Suites West
Phoenix All Suites West
Phoenix All Suites West Hotel Aparthotel
Phoenix All Suites West Hotel Gulf Shores
Phoenix All Suites West Hotel Aparthotel Gulf Shores

Phoenix All Suites West Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 777 reviews
Rating 8 - Good. 229 out of 777 reviews
Rating 6 - Okay. 84 out of 777 reviews
Rating 4 - Poor. 31 out of 777 reviews
Rating 2 - Terrible. 23 out of 777 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, room comfort
Overall it was convenient to the beach and was i. Good condition. The bunk beds were a little small and uncomfortable. The other item that was a nuisance was only having 2 elevators. Took a long time to be able to get elevator especially being on the 10th floor.
Stayed 3 nights in May 2025

6/10 Okay

Jeannie

Traveled with family
Liked: Room comfort
Check in time was supposed to be at 4 but my unit was not ready until 5. I was in town for a concert so that made me have to rearrange my plans. The bed had crumbs and sand in it so it was obvious the sheets weren’t changed. Other than that it was a nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Amr

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was in a good area and the beach was amazing. The view from the balcony was also very special. As for the state of the apartment, it was very obviously not cleaned well. There were red stains on the bathroom cabinet and the toilet. The blow dryer was greasy with hair all over. Just a lot of hair all around the apartment that obviously didn’t belong to us. Another problem we ran into was the lack of cookware, so keep that in mind when booking.
Stayed 2 nights in May 2025

8/10 Good

DAVE, Franklin

Traveled with family
Liked: Cleanliness, amenities
Location was great and was reasonably priced. The property was slightly dated, but for the price was a really good deal.
Stayed 3 nights in May 2025

8/10 Good

Robert Z

Traveled with family
Liked: Cleanliness
Condo was nice. Doesn’t have washer or dryer. Does have laundry services for your towels and wash cloths. Elevators take a long time. Only two elevators. Good access to beach. There was a bug on the headboard of our king bed.
Stayed 1 night in May 2025

8/10 Good

Alicia

Stayed 1 night in May 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a corner room which was beautiful. Very very nice room. Right on the beach. Wonderful. Wish we stayed longer. We will definitely be back. We got text messages about our visit, helpful imformation which was very appreciated. They want you to enjoy your stay.
Stayed 1 night in May 2025

6/10 Okay

Adam

Disliked: Cleanliness, room comfort
Place was dirty. Floors turned out feet black, a used razor left in the shower and some kind of stain on the bedroom carpet. Will never use this company again
Stayed 4 nights in May 2025

4/10 Poor

Heather

Disliked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Tina

Stayed 4 nights in May 2025

8/10 Good

STACY, RACELAND

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location; walking distance to restaurants and shops. Security walks the ground 24/7. The pool was pristine condition…we watched the staff clean every morning. Our unit was small but sufficient. The bath tub could use replacing. The kitchen was not clean when we arrived but I always travel with cleaning supplies and did a quick clean before we got our vacation started.
Stayed 2 nights in May 2025

10/10 Excellent

Gracinha

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

September

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great experience, great stay.
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica, Mansfield

Traveled with partner
Disliked: Cleanliness
Property location is exceptional, on the beach and close local restaurants. The hotel staff was not responsive for basic toiletries. The kitchen counter was sticky upon arrival and it did not appear that the floors had been mopped. Our room is in need of update, carpet in the bedroom made my eye twitch. Bring slippers! Aside from the cleanliness issue, it was quiet and the ac was phenomenal. Room 406, please get rid of the carpet. The property grounds were finely manicured and clean.
Stayed 5 nights in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Love beach access. Great parking
Stayed 2 nights in May 2025

6/10 Okay

Amber

Traveled with family and small children
Liked: Property conditions & facilities
Walked in our room to see a clump of false eyelashes on the bed. The grounds were slightly outdated. The parking lot was littered with trash but I put that on guests not being respectful. The elevator situation was horrendous. We waited so long for an elevator on check out day that we ended up walking our things down the stairs
Stayed 2 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, room comfort

Weekend trip

It was a great stay and wonderful time
Stayed 2 nights in May 2025

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
Liked it was right on the water with a great view
Stayed 3 nights in May 2025

4/10 Poor

Myndall

Business traveler, Traveled with partner
Liked: Amenities
The beds were not comfortable and the rooms are not insulated to quiet the noise.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2025