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Clarens Hotel

4.0 star property

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6 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
6 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, cocktail bar, rooftop bar
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
363-364, Sector-29, Gurugram, Delhi N.C.R, 122001
  • Fortis Memorial Research Institute
    ‪11 min walk‬
  • Leisure Valley
    ‪12 min walk‬
  • Unitech Cyber City
    ‪4 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, minibar, in-room safe, desk

Deluxe Quadruple Room

  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Courtyard by Marriott Gurugram Downtown

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (210)
The price is $127
per night
$150 total
includes taxes & fees
Mar 9 - Mar 10
Courtyard by Marriott Gurugram Downtown

About this property

Clarens Hotel

4-star hotel in Sector 29
This hotel features 6 restaurants, a full-service spa, and a nightclub. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Clarens Hotel offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Gurugram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa One. Services include Swedish massages and Thai massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is open select days.
Clarens Hotel features a full-service spa. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 2000 square feet (186 square meters) include a conference center. This business-friendly hotel also offers a nightclub, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Clarens Hotel has designated areas for smoking.

Lorenzo - This poolside coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Kai Lounge Bar - This cocktail bar serves breakfast, lunch, and dinner. Open daily.
Raise The Bar - This rooftop bar serves dinner only. Reservations are required. Open daily.
Ladera - Overlooking the garden, this restaurant serves dinner only. Open daily.
Sushi Kyo - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kai Lounge Bar
  • Ladera
  • Lorenzo
  • Raise The Bar
  • Sushi Kyo

Things to do

  • Full-service spa
  • Nightclub
  • TV in common areas

Family friendly

  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (2,000 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Spa open select days
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 2500 per vehicle (one-way)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Clarens Gurgaon
Clarens Hotel
Clarens Hotel Gurgaon
Hotel Clarens
Clarens Hotel Gurugram
Clarens Gurugram
Clarens Hotel Hotel
Clarens Hotel Gurugram
Clarens Hotel Hotel Gurugram

Clarens Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 4 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Rajesh

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Rohit

Traveled with family
Disliked: Cleanliness, staff & service
Even though i booked deluxe room, i was downgraded to standard because they were sold out. Hotel arranges club style party every weekend, hence, i could not sleep the whole night. There is no mention or warning that there will be party with loud music. Such a terrible experience and staff is not helpful.
Stayed 2 nights in Feb 2023

4/10 Poor

Rakesh

Traveled with family
Disliked: Staff & service, property conditions & facilities
We had to frequently change rooms. Doors to the washrooms did not work, it got flooded. There was loud noise through the night (till 5am) on Friday and Saturday as there is a club there too.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kanika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Jan 2023

10/10 Excellent

Chitrakshi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was near ggn hub
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience. Even during Covid - absolutely clean, sanitized and the entire staff was following all necessary protocols.
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not for fior sleep
Sound beats from the club in room till 5am on weekend...not a good choice if you wanna sleep.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Sangeet, Bangalore

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Could have been better....
I really wish the bedding was better. It was really hard and while some would prefer that, it is not what is expected generally? Moreover there was no dental kit (atleast a toothbrush and toothpaste)- Which is highly recommended when you are running a business hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Everything was wonderful. Will definitely book this hotel again

6/10 Okay

Aravindhan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service not o.k
Service was not good and food was not up to the mark

8/10 Good

Rajan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed there from 7th to 13th November. Lovely corner room, better then expected. Very smooth check-in and quick check out.

6/10 Okay

chandanc22, Pune

Liked: Cleanliness, staff & service, room comfort
Slightly over-hyped with over positive reviews
Courteous staff, right from front desk to room service. Towels are more brown than white. TV channels are mostly free to air or from Zee bouquet. No English news channel, no English language entertainment channels, or Star sports / Ten sports Complimentary breakfast is pretty basic. But what made me wary of this hotel is its Location. Pigs roam all around the property front / back and sides and it is located within 100 mts. Of a large open plot where all labourers and watchmen head with a filled bottle for their morning ablution. Try not getting fooled by the reviews on the menu. The most ordinary dish costs over Rs 250/- and a dinner could set a single person back by over a 1000/- backs having Dal, roti, sabji.

10/10 Excellent

Ashirvad Lobo, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Business Hotel
Help a conference here and stayed 2 nights. Good rates, great staff and good food.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Short stay- Comfortable and nice

8/10 Good

Ajay, Gurgaon, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice and very comfortable rooms. Food quality is very good

6/10 Okay

Jatin Harjai

Liked: Cleanliness
Disliked: Staff & service, room comfort

2/10 Terrible

Nesan, USA

Disliked: Staff & service
Worst hotel to stay
During my vacation, I stayed in 5 different hotels (4 booked through Hotels.com). This is the worst hotel I ever stayed in my life.

8/10 Good

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
No next time
The hotel has Karaoke bar and music bar on roof, I stayed Friday and Saturday, 2 nitgts, it was so so noisy, Base sound was beating until 3 am. Also, they could not serve Japanese breakfast for Hotels.com customer, No next time. 金曜日と土曜日　2泊しましたが、2階にカラオケがあり、屋上にもバーがあります。 ベース音が一晩中響いており、眠れません。 また、HOTELS。COMで予約すると日本食のサービスはありません。
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel with huge room
Room is large and facilities are not bad. The only thing that might be a disadvantage is that when at night, until 1 am, in the room you could heard the sound from Karaoke bar. It’s noisy. Do not include tooth brush in this hotel. Breakfast you can choose whether western style or Japanese set menu. Internet speed is a little bit slow for me. Bed is a little bit hard for me. But not bad. 部屋は広くて綺麗でした。設備は新しい感じてました。 しかし欠点として、深夜一時まで、ホテルのカラオケバーからの音が聞こえます。うるさかったです。 部屋に歯ブラシはないです。 朝食は洋式か和食セットの選択ができます。 インターネットのスピードはちょっとだけ遅かったです。 ベッドはちょっと硬めの方です。
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

6/10 Okay

YUKIO

Liked: Cleanliness, staff & service
ネットは遅く改善が必要
部屋は広くきれい。夜中のカラオケの音が気になる。朝食は選択肢が少なく改善要
Stayed 2 nights in Mar 2018

8/10 Good

Eiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネス
ビジネスで1泊はいいと思います。 近くには何もなさそうでした。