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Crowne Plaza Hotel Gurgaon by IHG

5.0 star property

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Photo gallery for Crowne Plaza Hotel Gurgaon by IHG

Meeting facility
View from property
Hallway
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available

Explore the area

Map
Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001
  • Leisure Valley
    ‪6 min walk‬
  • Gurgaon Central Mall
    ‪3 min drive‬
  • DLF World Tech Park
    ‪4 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Pool City View)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Pool City View)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Lounge Access)

  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Pool View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Pool View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Lounge Access)

  • 640 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

  • 3843 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Pool View

Room amenity

Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds (Walk-In Shower)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Lounge Access)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Separate Living Area)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Separate Living Area)

  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Accessible

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room (Pool City View Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Pool City View Lounge Access)

  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Similar properties

Exterior

Taj City Centre Gurugram

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (428)
The price is $161
per night
$191 total
includes taxes & fees
Mar 9 - Mar 10
Taj City Centre Gurugram

About this property

Crowne Plaza Hotel Gurgaon by IHG

5-star hotel in Sector 29
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crowne Plaza Hotel Gurgaon by IHG offers 234 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

Body Zone has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Crowne Plaza Hotel Gurgaon by IHG features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 25930 square feet (2409 square meters) include a conference center. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, the property provides an area shuttle within 100 kilometers and an airport shuttle (available 24 hours). Complimentary uncovered self parking and uncovered valet parking are available on site.

Crowne Plaza Hotel Gurgaon by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe G - This restaurant serves breakfast, brunch, lunch, and dinner.
WildFire - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Connexions Bar - This bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,867.50 for adults and INR 996 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe G
  • Connexions Bar
  • WildFire

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (25,930 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1867.50 for adults and INR 996 for children
  • Airport shuttle fee: INR 2800 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza GURGAON
Crowne Plaza Hotel GURGAON
GURGAON Crowne Plaza Hotel
Gurgaon Crowne Plaza
Crowne Plaza Hotel Gurgaon
Crowne Plaza Gurgaon By Ihg
Crowne Plaza Hotel Gurgaon by IHG Hotel
Crowne Plaza Hotel Gurgaon an IHG Hotel
Crowne Plaza Hotel Gurgaon by IHG Gurugram
Crowne Plaza Hotel Gurgaon by IHG Hotel Gurugram

Crowne Plaza Hotel Gurgaon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 175 out of 270 reviews
Rating 8 - Good. 62 out of 270 reviews
Rating 6 - Okay. 9 out of 270 reviews
Rating 4 - Poor. 8 out of 270 reviews
Rating 2 - Terrible. 16 out of 270 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good quality hotel, well located for our office location in Guragon. Nice standard of rooms, with excellent bathrooms; my double would not have been crowded for 2. Breakfast buffet was wide ranging and choice of indoor and outdoor seating.
Stayed 5 nights in Nov 2024

10/10 Excellent

SATISH

Stayed 5 nights in Oct 2024

10/10 Excellent

Udayan

Stayed 2 nights in Oct 2024

2/10 Terrible

Work

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad damp rooms
Completely waste of money. Room had a damp smell. They change from level 4 to level 5 and same issue. I couldn't sleep as smell was so bad. I even asked housekeeping to come and check. They also confirmed the dampness and just did a spray which lasted for couple of hours.
Stayed 2 nights in Oct 2024

10/10 Excellent

JIWOON

Stayed 2 nights in Sep 2024

10/10 Excellent

Anil

Stayed 3 nights in Sep 2024

4/10 Poor

Sandeep

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Comfortable stay. Experience at the check-out was terrible. Inexperienced staff. Made me wait while they said they will “check” whether I have taken something from the minibar. Very disrespectful!
Stayed 1 night in Sep 2024

8/10 Good

Parapti

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled on business, excellent hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Naveed

Disliked: Cleanliness, staff & service
Poor service by the staff and the property appears to be quite old now, so the standards are not met
Stayed 1 night in Aug 2024

2/10 Terrible

Anoop

Stayed 1 night in Aug 2024

10/10 Excellent

Vipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so far so good
Stayed 3 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Ravi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Neha, London

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely an amazing stay. Airport pick up service was amazing. Team members were nice and helpful from reception to housekeeping to dining area! saurav helped me in the late evening, my daughter needed warm milk, he smiled and took our bottle and filled with milk 2 times in a row and didn’t even charged us, he works at the restaurant reception. We loved it every bit. Housekeeping team is also incredibly nice.
Stayed 3 nights in Jul 2024

2/10 Terrible

Naveen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
All bad...even my family was sick they forced us to check out at 10. I asked them to pay extra but still kicked us out. All old and rusty bathroom, broken
Stayed 1 night in Jun 2024

10/10 Excellent

Hyungdu

Stayed 1 night in Jun 2024

8/10 Good

P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good no complaints Lot of opportunities to improve and better themselves Good luck
Stayed 1 night in Jun 2024

10/10 Excellent

Rathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Puru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mahesh

Stayed 2 nights in May 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

LUNA DAS

Stayed 2 nights in Apr 2024