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The Acura BMK

4.0 star property

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Photo gallery for The Acura BMK

Executive lounge
Outdoor pool
Gift shop
Bar (on property)
Suite | Living area | 31-inch LCD TV with digital channels, TV

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
452/453, Civil Lines, Adjacent to Rajiv Chowk, Gurugram, Delhi N.C.R, 122002
  • Medanta
    ‪14 min walk‬
  • Artemis Hospital Gurgaon
    ‪6 min drive‬
  • Fortis Memorial Research Institute
    ‪7 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 247 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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includes taxes & fees
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About this property

The Acura BMK

4-star Gurugram hotel with 1 restaurants, connected to a shopping center
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
The Acura BMK offers 89 accommodations with minibars and safes. Beds feature premium bedding. 31-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Acura BMK features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

A business center is on site at this 4-star property. This Colonial hotel also offers a terrace, barbecue grills, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

The Acura BMK has designated areas for smoking.

A complimentary manager's reception is offered each day.
Cafe Soho 24 Hrs - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required.
Bourbon Street Lounge bar - This bar serves brunch and light fare. Open daily.
24-hour room service is available.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: INR 700 for adults and INR 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Bourbon Street Lounge bar
  • Cafe Soho 24 Hrs

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 500.0 per stay
Cribs (infant beds) are available for INR 500.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 700 for adults and INR 500 for children
  • Airport shuttle fee: INR 1400 per vehicle (one way)
  • Crib (infant bed) fee: INR 500.0 per night
  • Rollaway bed fee: INR 500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Acura BMK
Acura BMK Gurgaon
Acura BMK Hotel
Acura BMK Hotel Gurgaon
BMK Acura
Acura BMK Hotel Gurugram
Acura BMK Gurugram
The Acura BMK Hotel
The Acura BMK Gurugram
The Acura BMK Hotel Gurugram

The Acura BMK Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 42 reviews
Rating 8 - Good. 14 out of 42 reviews
Rating 6 - Okay. 8 out of 42 reviews
Rating 4 - Poor. 6 out of 42 reviews
Rating 2 - Terrible. 5 out of 42 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

3.6/10

Amenities

7.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vishva

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty toilets, and bedding, will not recommend. No toiletries and towels provided, below average breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

TAKAHIRO

2/10 Terrible

Ashutosh

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
All fixtures are very old and in poor condition. Door lock was not working and staff didn't bothered to correct it. Had to wait for 2 hours outside room to get it fixed.
Stayed 1 night in Feb 2024

4/10 Poor

Dr. Deen Bandhu

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
A small and less unpopular hotel which has been made years ago and has been forgotten. For years there has been no renovation or repair. Everything in the room was old, damaged and rusty. The mini-bar was not cleaned for months at least and was not working. Changing them didn’t work either. Locker in the room was good and for a change, working. The rooms didn’t have any heating installation and India is terribly cold at 5’ C. So this made my stay annoying. On top of that, Expedia reservation was not found by the hotel and even with my printed confirmation the only two young men were reluctant to accommodate me. It took them 20 minutes to accept my reservation. I paid additionally for breakfast dinner but they said they can’t see the dinner included in the booking. So I had to go out for dinner. The location if not that good for walking but is indeed nearby a station. Shops and restaurants are not on walking distance. Breakfast was basic but Ok. Service staff were polite and helpful. No question to come back.
Stayed 2 nights in Jan 2024

4/10 Poor

Ashutosh

Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveler

Disliked: Staff & service

8/10 Good

Lobhana

Liked: Cleanliness, staff & service

Good place to stay

Good stay at Acura BMK. According to the stars given to the hotel, room can be more spacious. Food is good, but they need to have more options for the breakfast. This place is near by metro station & cyber city, so location is good.

6/10 Okay

ajit, Noida, India

Liked: Cleanliness, staff & service

Their USP

Extremely courteous staff with no obvious expectations of a tip. So you feel like obliging. This makes up for the small rooms. Overall value for money.

8/10 Good

David, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little oasis in Hectic Gurgaon

I really enjoyed my stay while undergoing a physical exam at Medanta Hospital. The staff of the hotel were great and very helpful when I needed to arrange a late check out. The restaurant's food is superb. If I find myself back in Gurgaon I will be back at the Acura.

6/10 Okay

mr123

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with good ambience.

Room service staff, restaurant staff were all excellent. Except the manger, who wasn't that professional. Over all the stay was good..

4/10 Poor

Tung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

vb, Chandigarh

Disliked: Staff & service, property conditions & facilities

Poor staff behaviour

Will never stay and never recommend. Pathetic service.

6/10 Okay

Prasanth, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort

Eat out if you plan to check in late

It was a late check-in, around 2315 owing to a delay in the flight. The kitchens were closed and so was the bar and the only option available were cookies which were avoided. It would have been ideal if they had a 24 hr menu considering that it is a business hotel. A stocked mini bar would have been ideal. The WIFI credentials need to be given by default and not only on request. Breakfast was a pleasant surprise and a good spread. Service levels at the restaurant were high.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Ok, but would not stay here again.

The hotel hallways stunk and the room carpet had stains all over. The service during the breakfast buffet was decent.

8/10 Good

KISHOR, Portsmouth.Cosham

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not bad for price. will stay again.

Actual hotel was fine, however it was hard to describe to tuk tuk or taxi driver and hard to find. When we entered our room it was smelly but dispersed once aircon kicked in. Breakfast was good and faultless for cleanliness. Staff was polite and curteous.

8/10 Good

Ethan, Kfar Veradim Israel

Liked: Cleanliness, property conditions & facilities, room comfort

Good value business stay.

Good business hotel. Easy access. Value for money. Excellent morning omelettes. Only complaint very slow check in and checkout.

2/10 Terrible

Paritosh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff at Acura BMK

I would like to recommend Gaurav Gautam +919717896531 for his help. He assisted with directions to reach the hotel and additionally ensured that the stay was a pleasant one.

6/10 Okay

Harpreet, NCRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Pleasant and comfy

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Not bad

The hotel was perfectly located for our purpose and the staff were friendly and helpful. For some reason, airconditioning in our room didn't work. However, the hotel staff gave us a room heater which worked fine. Breakfast was good and wi-fi worked OK.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but some wrong info

I decided to go for a night to get some relief from busy city life. It was a tough time locating the hotel as the location and phone number on expedia is wrong and the hotel staff had no idea about the rose garden even though it was right next to it. it was raining heavily that day. Once I reached , it was surprising to know that the valet was on leave and that I would have to park on my own in heavy rain. But once I got inside the hotel, it got better. I was upgraded to executive room and was offered welcome drink. They had no problem in my request for late check out of 1pm ( I checked in around 10 pm) . The room was nice and big and pretty spacious. The bathroom had a tub and a glass window to the room so that was nice.

6/10 Okay

Ani, Rudarpur

Liked: Room comfort

Good hotel with small swimming pool

Overall hotel is good....but their swimming pool is really very small & in poorly maintained condition...

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WAS BAD

BAD EXPERIENCE , VERY RUDE STAFF AND THE HOTEL HAD AWFUL SMELL. .

10/10 Excellent

CameraInHand, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made business travel a pleasure

great value for the price. I'd stay here again.