The Bristol Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Bristol Hotel

Courtyard
Premium bedding, Select Comfort beds, free minibar items, in-room safe
Front of property
Business suite | Living area | 27-cm LCD TV with premium channels, TV
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
DLF City Phase I, Gurugram, Delhi N.C.R, 122002
  • Golf Course Road
    3 min walk
  • DLF Phase II
    3 min walk
  • Sahara Mall
    7 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    26 min drive

Room options

Club Room

  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Business suite

  • 1055 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Premium Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Mexican Suite

  • 1055 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Bristol Hotel

4.5-star Gurugram hotel, connected to a shopping center in Sector 28
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The Bristol Hotel offers 83 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an outdoor pool, The Bristol Hotel provides a spa tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service. Complimentary self parking and valet parking are available on site, along with a car charging station.

The Bristol Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Palmyra - This coffee shop serves breakfast, brunch, lunch, and dinner. Open 24 hours.
Zaffran - This theme restaurant serves lunch and dinner.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: INR 931 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Palmyra
  • Zaffran

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 27-cm LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
6 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per stay
Cribs (infant beds) are available for INR 1000.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 931 per person
  • Airport shuttle fee: INR 3500 per vehicle (maximum occupancy 4)
  • Crib (infant bed) fee: INR 1000.0 per stay
  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Bristol Gurgaon
Bristol Hotel Gurgaon
Bristol Hotel Gurugram
Bristol Gurugram
The Bristol Hotel Hotel
The Bristol Hotel Gurugram
The Bristol Hotel Hotel Gurugram

The Bristol Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 91 reviews" "
Rating 8 - Good. 32 out of 91 reviews" "
Rating 6 - Okay. 23 out of 91 reviews" "
Rating 4 - Poor. 11 out of 91 reviews" "
Rating 2 - Terrible. 5 out of 91 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danish

Stayed 3 nights in May 2024

10/10 Excellent

Danish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, great location and very helpful and attentive staff. Breakfast was excellent, good food choices for all tastes. Housekeeping / laundry very good and rooms were clean. My only minor issue was that the bathroom was showing signs of customer wear and needed refurbishment in places.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very So So
While the room size is generous and location is very good, service is very mediocre. Also there is a night club which plays loud music all night disturbing the guests and their sleep - that's a complete disaster
Stayed 1 night in Apr 2024

10/10 Excellent

BHARTI

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, great location and very courteous staff. Excellent Customer service.
Stayed 3 nights in Mar 2024

8/10 Good

Vinod

Stayed 1 night in Apr 2022

8/10 Good

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Staff was helpful, internet did not work , but they solved my issue by giving me a dongle , which helped big time. Staff is nice and pleasant. The hotel is very nice , but just a old property now. But no complaints. Very good location. I would stay here again.
Stayed 2 nights in Jan 2022

10/10 Excellent

vinit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT 5 star - Good conferencing but poor hotel room
Stayed at The Bristol Hotel for a 2-day conference booked from outside of India. Conference room was excellent: spacious, comfortable, excellent banqueting staff and service. AV system with screen and plasma TVs were good. Banqueting area by pool excellent. Reception and bar/restaurant staff helpful and friendly. Food in restaurant and bar was good. Problem was with my room which was tatty, shabby and uncomfortable. Bed was old, hard, uncomfortable mattress. Pillows under covers were covered with brown sweat stains from what looked like years of use from very many users. Sheets were greyed and although they looked laundered had marks or stains from long use. The room was cleaned daily but felt dirty and grubby. Bedside light was literally falling off the wall but fixed quickly by staff. The bathroom was tatty with the rack falling off the wall and rusty fixtures. I slept no more than 2-3 hours each night due to combination of the uncomfortable bed and the loud noise in the corridor in the early hours, chatting in next door room until middle of the night and mechanical vibration humming/buzzing noise that started at 2 am constantly for hours. Poor sound insulation from next door and corridor. This hotel is listed as 5 star but is certainly not 5 star by European or US standards. If a similar conference was held here again, I was definitely stay elsewhere. The hotel is well located for use of the excellent Delhi Metro so would be convenient for staying elsewhere.
Stayed 3 nights in Feb 2020

6/10 Okay

Vijay

Good
Property is very old but staff is very nice nice stay
Stayed 1 night in Feb 2020

10/10 Excellent

Siddhartha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and facility
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Good location. Clean and comfortable stay. Amenities not up to the mark. Charging points not up to the mark.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
worst hotel ever... never ever gonna stay there again.
Stayed 1 night in Oct 2019

10/10 Excellent

KUNAL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Easy Check in - Centrally located Nice updated rooms
Stayed 1 night in Sep 2019

8/10 Good

SANJAY

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place in Gurugarm
Good place overall, fair wifi, good service, clean and comfortable. The location is not super-central, and the pool is under renovation.
Stayed 3 nights in Mar 2019

8/10 Good

Neeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Business Hotel
Staying in Bristol is always very comfortable because of its location and nearby malls. Breakfast spread in Bristol is also a BIG PLUS when you want to stay there during your business trip. Its location also suits for Automotive Customer towards Manesar and Faridabad. Rooms are very spacious, Neat and clean.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
It was just OK. Nothing to fantastic. The pool was under repair.
Stayed 4 nights in Feb 2019

2/10 Terrible

Mohammad Masudur Rahman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fake 4/5 star hotel
It was horrible experience. The furniture were age old. You will always hurt yourself while opening the Almirah. The electric kettle were all rusty. Even the changed once and replaced one was also same condition. The rooms are very dark. The TV remote wasn't working. Wifi was there, but no internet. I was confused whether the Central Air-Con was working or not. It definitely didn't change the room temperature. There wasn't any remote for that even. I was confused whether the walls are very thin or any other problem, I could clearly hear people to my next room. The foods were also awful. The in-room dining menu was expensive and tasted half-cooked and you won't find any other restaurant in near by walking distance. Also, in the breakfast dining, the waiters were lose as hell. The tables were dirty, out of cutlery and no one was paying attention. Finally, I clearly mentioned them while checking-in that, I am on business trip and they should invoice accordingly. While checking-out, they only provide me the food bill and no invoice for accommodation. This guys seriously lacks professionalism and definitely not recommended for someone who is travelling Delhi for business purpose. They will seriously make your whole trip painful.
Stayed 4 nights in Feb 2019

10/10 Excellent

Pawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good like home every thing update and almost good experience
Stayed 1 night in Oct 2018

6/10 Okay

Sorabh

Liked: Staff & service
Disliked: Room comfort
THE BRISTOL HOTEL - GURUGRAM
Very Average for the price charged.
Stayed 1 night in Aug 2018

8/10 Good

SANJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, very good location near all ementies & restaurant etc
Stayed 1 night in Mar 2018

6/10 Okay

Maung Htay

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
This should not be a 5 stars hotel
Room is big enough for delux but not clean enough. I have stayed in other 4 stars hotel in New Delhi before. The service at there is better than this one. No in-room slipper. No toothbrush and toothpaste. Empty toilet paper roll when checkin. Not many international choices for breakfast.
Stayed 2 nights in Mar 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Dr Vikram , Lucknow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good the staff is really helpful
The hotel is in very good location and rooms are very comfortable , hotel staff is very friendly,
Stayed 1 night in Jan 2018