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The Westin Gurgaon, New Delhi

5.0 star property

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Photo gallery for The Westin Gurgaon, New Delhi

Exterior
42-inch LCD TV with satellite channels, TV, DVD player
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Club Suite, 2 Bedrooms, City View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

Map
Number 1, M.G. Road, Sector 29, Gurugram, Delhi N.C.R, 122002
  • Gurgaon Central Mall
    ‪15 min walk‬
  • Fortis Memorial Research Institute
    ‪4 min drive‬
  • DLF Cyber City
    ‪6 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

View from property

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

View from property

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Non Smoking, Pool View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Outdoor pool, pool umbrellas, sun loungers

Room, 2 Queen Beds, Non Smoking, Pool View

  • 463 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, City View

View from property

Club Room, 2 Queen Beds, Non Smoking, City View

  • 452 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

View from property

Club Room, 1 King Bed, Non Smoking, City View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, City View

View from property

Club Suite, 1 Bedroom, City View

  • City view
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, City View

View from property

Club Suite, 1 Bedroom, City View

  • City view
  • 783 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Pool View

Studio, 1 King Bed, Pool View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Studio, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

View from property

Club Suite, 1 Bedroom

  • City view
  • 1174 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms, City View

Club Suite, 2 Bedrooms, City View | Living room | 42-inch LCD TV with satellite channels, TV, DVD player

Club Suite, 2 Bedrooms, City View

  • City view
  • 452 sq ft
  • Sleeps 5
  • 2 Double Beds

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About this property

The Westin Gurgaon, New Delhi

5-star hotel in Sector 29
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite. Housekeeping is available on request.
The Westin Gurgaon, New Delhi offers 313 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, The Westin Gurgaon, New Delhi features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 21528 square feet (2000 square meters) include a conference center. This luxury hotel also offers a nightclub, a sauna, and spa services.

The Westin Gurgaon, New Delhi has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Seasonal Tastes - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours. Reservations are required.
EEST - Overlooking the pool and garden, this fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Prego - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Sunset STORY - Overlooking the pool and garden, this rooftop bar serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
STORY Club and Lounge - Onsite pub. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 1 per stay); wired internet (surcharge)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: INR 1,200 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • EEST
  • Prego
  • Seasonal Tastes
  • STORY Club and Lounge
  • Sunset STORY

Things to do

  • 24-hour gym
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Library
  • Nightclub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (21,528 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately INR 1200 per person
  • Fee for in-room wireless internet: INR 1 per stay (rates may vary)
  • Fee for in-room wired internet: INR 900 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Free WiFi in public areas is limited to 60 minutes per day
Children under 12 years old are not allowed in the health club or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Gurgaon New Delhi
New Delhi Gurgaon
New Delhi Westin
Westin Delhi
Westin Gurgaon Delhi
Westin Gurgaon New Delhi
Westin New Delhi
Westin New Delhi Gurgaon
Westin New Delhi Hotel
Westin New Delhi Hotel Gurgaon
Westin Gurgaon, New Delhi Hotel Gurgaon
Westin Gurgaon New Delhi Hotel
The Westin Gurgaon New Delhi
The Westin Gurgaon, New Delhi Hotel
The Westin Gurgaon, New Delhi Gurugram
The Westin Gurgaon, New Delhi Hotel Gurugram

The Westin Gurgaon, New Delhi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 163 out of 284 reviews
Rating 8 - Good. 73 out of 284 reviews
Rating 6 - Okay. 21 out of 284 reviews
Rating 4 - Poor. 15 out of 284 reviews
Rating 2 - Terrible. 12 out of 284 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tushar

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Worst service - not expected from Westin

Horrible service. They gave me a room whose wardrobe was leaking water from the room upstairs. A replacement room was provided after constant follow up with the front desk. The delay caused me to miss a critical business meeting causing me a financial loss. Will never stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Duncan

Stayed 4 nights in Mar 2025

10/10 Excellent

Jagdeep

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very warm and homely atmosphere. All staff members are very courteous, warm and helpful. Special thanks to Karan, Piyush, Adarsh, Ashok, Manguram ( tea) who served us in the restaurant. We have left a ladies shawl( brown) in the lobby area kept in a paper carry bag. Please connect with us id you cam find it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
Stayed 2 nights in Mar 2025

10/10 Excellent

Guanghui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay!

I enjoyed my 3-night stay here. Front Desk Neha, she was so helpful from checking in to checking out, very caring and professional, always with a smile. Executive lounge Anshu Kumar remembered my favorite foods, always brought them to me. Their caring and smiles made my stay very comfortable and relaxing. Would stay at the same hotel whenever I visit Delhi.
Stayed 3 nights in Mar 2025

10/10 Excellent

divyank

Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Angus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel

Probably the most comfortable hotel bed ever!! The hotel is a little tired and could do with a refresh but overall the friendly staff, good gym and food make up for it.
Stayed 4 nights in Feb 2025

10/10 Excellent

ROHIT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Manpreet

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Suresh Venkata, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2024

8/10 Good

Pankaj, Delhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, just a late check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Dhananjay

Liked: Cleanliness, staff & service, property conditions & facilities
I am impressed with their dining staff especially Pankaj who took care of us today (03/31/2024) during breakfast.
Stayed 1 night in Dec 2024

2/10 Terrible

Mayank

Disliked: Property conditions & facilities, room comfort

WORST HOTEL AWARD DELHI NCR goes to Weston Gurgaon

The hotel is the worst hotel in gurugram. Maybe there were harsher words I could use. Let me list the issues we faced: 1. At night either the hotel staff / guest above our room started moving tables / chairs around and produced squeaking noises for the whole night. After severally complaining again and again at front desk, no body did anything. They continued to lie it was not there anymore or will stop. At the end after 3 hours of painful noises, and no help from hotel staff, we requested the hotel to move our room, but again they continue to do nothing. Staff at night has no training for customer service whatsoever. At the end at 2am in morning we had to take all our belongings and camp at the reception for the people to understand the frustration it had caused us. This is the worst hotel ever. 2. At the morning breakfast, for both days they continue to tell us tell us they have no tables and offered us to go to another restaurant where they was little selection of food and no service whatsoever. The food was absolutely tasteless and cold and nobody trained was present. The staff was chit chatting at the corner the whole time and we had to ring a siren to get anyone’s attention. It was a gruesome experience. 3. The hotel room was unclean, hair everywhere in the bathroom and the room. They didn’t even bother to vacuum to clean the sheets properly. It seems either they are too overwhelmed or don’t care. HIGHLY RECOMMEND TO STAY AWAY FROM THIS HOTEL.
Stayed 2 nights in Dec 2024

8/10 Good

alvin&nina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The lobby is nice and elegant. Rooms however lack cleanliness. Our bedsheets were dirty and so was the bathroom, however when we informed staff they promptly changed the sheets. The bathrooms and bathtubs need to be cleaned properly if they wish to maintain their standards. Breakfast was amazing with plenty of options
Stayed 1 night in Dec 2024

10/10 Excellent

Baktha, Princeton

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Nov 2024

10/10 Excellent

Srishti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 1 night in Nov 2024

10/10 Excellent

Baktha, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Oasis of peace and cozy comfort in the middle of chaotic traffic and dust.
Stayed 1 night in Nov 2024

10/10 Excellent

Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so attentive and kind! Everything was extremely clean and well taken care of. They even sent up complimentary treats to my room! I really felt like the staff cared how my experience was!
Stayed 2 nights in Oct 2024

6/10 Okay

Brian

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean and beautiful, staff is great, food selection and taste is wonderful!
Stayed 1 night in Oct 2024

10/10 Excellent

Mariyam

Stayed 4 nights in Oct 2024