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The Westin Gurgaon, New Delhi

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Gurgaon, New Delhi

Exterior
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
42-inch LCD TV with satellite channels, TV, DVD player
Club Suite, 2 Bedrooms, City View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Rooftop terrace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Number 1, M.G. Road, Sector 29, Gurugram, Delhi N.C.R, 122002
  • Leisure Valley
    12 min walk
  • Gurgaon Central Mall
    15 min walk
  • DLF Phase II
    7 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    24 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

View from property

Room, 1 King Bed, Non Smoking, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

View from property

Room, 2 Queen Beds, Non Smoking, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Outdoor pool, pool umbrellas, sun loungers

Room, 1 King Bed, Non Smoking, Pool View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Outdoor pool, pool umbrellas, sun loungers

Room, 2 Queen Beds, Non Smoking, Pool View

  • 463 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, City View

View from property

Club Room, 2 Queen Beds, Non Smoking, City View

  • 452 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

View from property

Club Room, 1 King Bed, Non Smoking, City View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, City View

View from property

Club Suite, 1 Bedroom, Non Smoking, City View

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, City View

View from property

Club Suite, 1 Bedroom, City View

  • 783 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Pool View

Studio, 1 King Bed, Pool View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Studio, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

View from property

Club Suite, 1 Bedroom, Non Smoking

  • 1174 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms, City View

Club Suite, 2 Bedrooms, City View | Living room | 42-inch LCD TV with satellite channels, TV, DVD player

Club Suite, 2 Bedrooms, City View

  • 452 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (685)
The price is $190
per night
$224 total
includes taxes & fees
Jan 7 - Jan 8
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

About this property

The Westin Gurgaon, New Delhi

5-star hotel in Sector 29
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite. Housekeeping is available on request.
The Westin Gurgaon, New Delhi offers 313 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, The Westin Gurgaon, New Delhi features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 21528 square feet (2000 square meters) include a conference center. This luxury hotel also offers a nightclub, a sauna, and spa services.

The Westin Gurgaon, New Delhi has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Seasonal Tastes - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours. Reservations are required.
EEST - Overlooking the pool and garden, this fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Prego - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Sunset STORY - Overlooking the pool and garden, this rooftop bar serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
STORY Club and Lounge - Onsite pub. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 1 per stay); wired internet (surcharge)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: INR 1,200 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • EEST
  • Prego
  • Seasonal Tastes
  • STORY Club and Lounge
  • Sunset STORY

Things to do

  • 24-hour gym
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Library
  • Nightclub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (21,528 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately INR 1200 per person
  • Fee for in-room wireless internet: INR 1 per stay (rates may vary)
  • Fee for in-room wired internet: INR 900 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Free WiFi in public areas is limited to 60 minutes per day
Children under 12 years old are not allowed in the health club or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Gurgaon New Delhi
New Delhi Gurgaon
New Delhi Westin
Westin Delhi
Westin Gurgaon Delhi
Westin Gurgaon New Delhi
Westin New Delhi
Westin New Delhi Gurgaon
Westin New Delhi Hotel
Westin New Delhi Hotel Gurgaon
Westin Gurgaon, New Delhi Hotel Gurgaon
Westin Gurgaon New Delhi Hotel
The Westin Gurgaon New Delhi
The Westin Gurgaon, New Delhi Hotel
The Westin Gurgaon, New Delhi Gurugram
The Westin Gurgaon, New Delhi Hotel Gurugram

The Westin Gurgaon, New Delhi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 261 reviews" "
Rating 8 - Good. 69 out of 261 reviews" "
Rating 6 - Okay. 19 out of 261 reviews" "
Rating 4 - Poor. 15 out of 261 reviews" "
Rating 2 - Terrible. 11 out of 261 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Manankumar

Stayed 1 night in Aug 2024

10/10 Excellent

Ryuhei

Stayed 1 night in Jul 2024

10/10 Excellent

Yogesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been traveling for over 20 years and the staff at this hotel was some of the best I've experienced in the world. Incredibly attentive and professional. The food was amazing. The staff helped us each morning with some of the dishes we were unfamiliar with and created food based on our preferences. The exceeded everything we could imagine. Wish all hotels could learn from this hotel, they were some of the best!!! Thank you for your hospitality and gracious hosting.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

SANJEEV

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in process was terrible they couldn’t find my reservation in computer system , 15 minutes after searching my reservation in the system he said provide me with your reservation number I don’t why I have to provide my reservation number when I already provided him my ID. Finally they found me in the system but not ready to accept the fact that it took lot of time.
Stayed 2 nights in May 2024

10/10 Excellent

James

Stayed 2 nights in Apr 2024

10/10 Excellent

tarvinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean good service good food in the restaurant
Stayed 3 nights in Apr 2024

2/10 Terrible

Aakash

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The checkin experience was terrible. I was getting late, and the guest that I was staying with reached early. He had a hard time checking in even after the fact that I had called the hotel twice to give them his name, and told them that he will be checking in before me. There was no place for me to put in the other guest's name in the booking. Terrible checkin experience
Stayed 1 night in Mar 2024

10/10 Excellent

Aashit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel and loved everything about it - hospitality, food, drinks, pool, spa and view from my room! The staff is Amazing. Special shoutout for NARO and NEHA for presenting us with Jaipuri jewellery boxes and a lilly-flower bouquet. Thank you 😊🙏
Stayed 1 night in Mar 2024

10/10 Excellent

Ravi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

ATSUSHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

JASDEEP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
Very good Indian hospitality
Stayed 4 nights in Oct 2023

8/10 Good

Mugdha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Services are really bad at westin, their staff don't know anything about their own facilities ( restaurants, clubs etc). They didn't arrange for anything I asked them, infact provided false information many a times that I had to correct them about. Even after making a reservation at their club, they gave table to someone else saying they don't have any info. They completely ruined the special day I had planned their. Please don't go unless absolutely necessary.
Stayed 1 night in Oct 2023

10/10 Excellent

Nekpal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 5 nights in Sep 2023

8/10 Good

Rakesh, Dobbs Ferry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is modern and well maintained. Overall good service. The main breakfast and buffet lunch are fantastic. The EESTE restaurant is good but wildly overpriced. Nice pool.
Stayed 6 nights in Aug 2023

10/10 Excellent

Nathalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Lewis

Business traveler
Liked: Cleanliness, property conditions & facilities
For the most expensive hotel in Gurgaon you expect better. The little things - like room service replacing the soap, the shoe shiner, trying to do room service on the morning I’m leaving… all made for a slightly disappointing stay. Likely to try the Le Meridien next time
Stayed 2 nights in Jul 2023

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and hospitality....love it !
Stayed 1 night in Jul 2023

4/10 Poor

Gautam

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Poor service at reception. Contract worker type mentality. Lack of smooth service. Buffet is a mixed bag, breakfast is fine, but dinner was not great, too many staff running around but no clarity in focus and repsonse. no toilteries in bathroom. Towels were dirty. This is not a Marriot Bonvoy experience.
Stayed 3 nights in May 2023

4/10 Poor

abhay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have stayed at westin many times before but this time the dining experience was not up to the mark. I had breakfast buffet included with my stay but I hardly got anything to eat. It was a mess, they wrapped up breakfast early, and many items were not available during the last one hour because they had to start preparing for the brunch. I understand you have to plan for next meal but not at the cost of compromising your current meal and experience
Stayed 1 night in Apr 2023

10/10 Excellent

Anish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Stuart

Business traveler
Liked: Room comfort
Disliked: Staff & service
Pretty substandard
Club rooms getting tired, no coffee machine in room. Club lounge not as good as it once was, they have reduce the hours and don’t fill the fridge. Staff friendly but only when up selling, just walk off if you genuinely have a complaint. Overall a nice hotel but value for money is very poor now… Much better hotels in the area.
Stayed 3 nights in Sep 2022