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Glacier Bay Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Glacier Bay Lodge

Front of property - evening/night
View from property
Lobby lounge
Standard Room, 1 King Bed | Desk, bed sheets
Gift shop

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Housekeeping
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
179 Barlett Cove Road, Gustavus, AK, 99826
  • Glacier Bay Visitor Center
    1 min walk
  • Bartlett Cove
    11 min walk
  • 1957 Gustavus Plane Crash Site
    17 min drive
  • Gustavus, AK (GST)
    30 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Desk, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, bed sheets

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About this property

Glacier Bay Lodge

3-star Gustavus lodge with restaurant
This lodge features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a business center, express check-out, and tour/ticket assistance are onsite.
Glacier Bay Lodge offers 48 accommodations with coffee/tea makers. Accommodations offer separate sitting areas and include desks. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the lodge include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly lodge also offers a terrace, gift shops/newsstands, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Glacier Bay Lodge has designated areas for smoking.

Fairweather Dining Room - This restaurant specializes in seafood.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fairweather Dining Room

Things to do

  • Fishing
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • In a national park
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer to the property via airplane or boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The front desk is open daily from 5:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between September 5 and May 24.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Glacier Bay Lodge
Glacier Bay Lodge Gustavus
Glacier Bay Gustavus
Glacier Bay Lodge Gustavus, Alaska
Glacier Bay Hotel Gustavus
Glacier Bay Lodge Lodge
Glacier Bay Lodge Gustavus
Glacier Bay Lodge Lodge Gustavus

Glacier Bay Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 12 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 6 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really looking for a vacation where I could unplug, relax, spend time outdoors, and take photos of animals. Glacier Bay was the perfect place to do this, and Glacier Bay Lodge's location in the national park made it a great choice. We spent a week there (August 14-20). I was a little nervous reading the reviews left by others, for no reason. I think a lot of people went early "post" pandemic and the property was likely struggling with supply chain and staffing issues that were happening globally. Other reviewers seem to forget they were going to a national park. - The room had plenty of light, the bathroom fixtures were dated but it was clean and there was a moisture absorber in the closet - important for a rainforest setting. There was no mold, the bedding and room were clean. - Food options were somewhat limited, mostly because we're vegetarians, we packed shelf stable, high-protein snacks to supplement. There is only one restaurant ON property, but that's more than many national parks have. The food was good, the staff altered menu items to create novel options for us. - The staff were friendly and helpful. They shared their favorite hikes, photos & videos they had taken while exploring the park themselves. They were not intrusive but were happy to chat with us and seemed to enjoy working together a great deal. - Transportation was great, even when Alaska Air's tower went down and one transport became 10. The driver also took us to a hike offsite for free.
Stayed 6 nights in Aug 2024

8/10 Good

Desiree

Stayed 3 nights in Jul 2024

8/10 Good

Deborah

Liked: Cleanliness
Beautiful Place to visit
Lovely location. Amenities and services are very limited here as it is in the middle of Glavier Bay National Park. Food selection is minimal and expensive, limited hours. No TV in lodge or room and wifi in lodge only.
Stayed 3 nights in Aug 2024

6/10 Okay

Barbara

Stayed 1 night in Jul 2024

8/10 Good

Deepika

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the visit
Nice quiet location. Our room was clean and the service overall was decent. The staff is seasonal and not always coordinated. Sometimes the server was excellent other times it was lacking. There is no rash area to gather and play cards or games. The lounge area has couches and is the only place with internet. You can’t sit in the dining area because it’s constantly being turned over for the next meal. It would be nice to have another place to gather especially since it rains frequently. We did find 1 table upstairs with 4 chairs that we cleared off park material so we could play cards. The food was decent, pretty much the same menu everyday so if your coming for more then a night or two be prepared. Breakfast hot items were warm not hot but the selection was decent. There is no bar but you can order alcohol during meal hours or if someone is available when the dining area is closed. The hiking trails are nice and i would recommend the boat trip in Glacier Bay. Overall the stay was good and I would recommend it to others.
Stayed 3 nights in Jul 2024

10/10 Excellent

KATHERINE, Ypsilanti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and very peaceful! The trails were lovely to hike on and everyone was very helpful. Would love to visit again!!
Stayed 1 night in Jul 2024

10/10 Excellent

Afroza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs.
Stayed 2 nights in Jun 2024

10/10 Excellent

KARLA, Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lodge in Glacier Bay National Park. Rooms were nicely appointed, had comfortable beds and were in a nice setting.
Stayed 1 night in Jul 2024

10/10 Excellent

samuel

Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Merry

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly run lodge
Hotel is in remote place, where food supplies and employees are hard to find. Given that it is run by a major company. They have the skills to work with food suppliers. Besides hamburger, everything else is not available.
Stayed 2 nights in Jun 2024

6/10 Okay

Judy

Traveled with family
Disliked: Amenities
Some of the staff was wonderful but we did have to ask for soap and an extra towel. The breakfast was not very good especially for the price.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashwani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

MAHALAKSHMI

Liked: Cleanliness, staff & service, property conditions & facilities
Amidst rain forest
Stayed 1 night in Sep 2023

8/10 Good

Gregory S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights at Glacier Bay
It’s a National Park Lodge so it’s basic, as you would expect. It was clean, comfortable and in a location that is remarkable. We stayed here for two nights. After the first night staff came by and asked if we needed anything. How often does that happen in a “high end” hotel?
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Backcountry access to kayak trips w camping, leave from nearby (1/4-mile) dock for day cruise boat. Guiding services for Glacier Bay available (AMG has interesting multi-days trips). Hotel service and food are a solid 5/10.
Stayed 2 nights in Aug 2021

6/10 Okay

Heather

Liked: Staff & service, room comfort
Disliked: Cleanliness
The setting is beautiful - and that's the best thing about this property. They do provide a shuttle from the Gustavus airport (how we arrived), but you need to make a reservation (we weren't told this during any of our communications with the property). We were told that "the bus won't leave until all names on the reservation list are checked". The driver left when the bus was full - no names were checked (though I'm sure no one was left behind). Check-in was a bit chaotic. A reception staff member came out to meet the shuttle, gave a brief orientation then handed out room keys. We had to then wait in another line to make a dinner reservation for that evening - the lodge is the only dining option (tried to make one over the phone a couple days earlier but the staff member couldn't get to the reservation book during our call). Nice enough room - comfortable beds, hot water in the shower, toiletries, etc. Room a little cramped - but you're not there to spend time in the room. However, bathroom ceiling had mold and dirt and hair on it! Otherwise room was clean. No wifi in rooms, only lodge - again, you're not here to be connected. Enjoyed a walk along the beach trail before dinner. Dinner - short-staffed dining room (as was everywhere in Alaska this summer), limited menu, pricey for the quality, out of many items on the drink menu (only one beer type available and they would not serve drinks to people before dinner). Staff did the best they could. Breakfast buffet was decent.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lodge within the national park.
Stayed 2 nights in Jul 2021

10/10 Excellent

Christopher Lewis

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only lodge in glacier Bay Marianas park, free transfer from Alaska flight included
Stayed 1 night in Jul 2021

6/10 Okay

Karin

Bring food with you!
We heard that the lodge had just opened a few days earlier and that they didn't have enough staff, which could be the reason it was not so great, but we did enjoy the area and location, which made up for it. The room was fine, but the food options were grim. The breakfast was very expensive and less than enjoyable. Then the restaurant was closed until dinner time with no options to buy any food or even get coffee in the lodge. They did have a few snacks at the gift store. If you are checked out of the lodge just waiting for the late-afternoon transfer to the airport, it's advisable to bring some food/drinks from Juneau or wherever.
Stayed 2 nights in Jun 2021

2/10 Terrible

Shawn D, Santa Clara, CA

Disliked: Staff & service
HOTEL BUS LATE TO AIRPORT WE MISSED OUR FLIGHT!
AND THEY WOULD NOT SO MUCH AS CREDIT US FOR ONE NIGHT'S STAY. The Aramark (who manage the lodge) bus service drug their feet getting (slow to leave, many stops) to the airport and we were denied boarding on the last (only?) flight of the day by Alaska Airlines who repeatedly said they told the lodge to get the bus their on time. As a result we spent $420 for a puddle jumper to Junuea. The hotel gen manager "Jeff" would not so much as offer us a credit for our hotel stay. Every time I called (6 times) he kept saying he was seeking credit from Alaska Airlines before he could credit us, where it was clearly the hotel's fault for not getting us to the airport on time. VERY DISAPPOINTED WITH THEIR MANAGEMENT!

6/10 Okay

Darius, Michigan

Liked: Cleanliness
comfortable hotel
Very close to the beach. Beautiful surroundings. comfortable interiors. Did not have any soap in our room. When called the front desk " I think we ran out" was the response.