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Novotel Guwahati GS Road Hotel

4.5 star property

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Photo gallery for Novotel Guwahati GS Road Hotel

Exterior
1 bedroom, minibar, in-room safe, desk
Exterior
Meeting facility
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Gym
  • Room service
  • Air conditioning
$85
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
Downtown, Dispur, G S Road, Guwahati, Assam, 781006
  • Guwahati Tea Auction Centre
    ‪16 min walk‬
  • Nehru Stadium
    ‪8 min drive‬
  • Kamakhya Temple
    ‪16 min drive‬
  • Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Superior Suite, 1 Double Bed with Sofa bed

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Executive Twin Room, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 Double Bed with Sofa bed, City View

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 Double Bed with Sofa bed, City View

  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Twin Beds, City View (Complimentary Cocktail Hours)

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, City View (Complimentary Cocktail Hours)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, City View (Complimentary Cocktail Hours)

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed, City View (Complimentary Cocktail Hours)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Guwahati GS Road Hotel

4.5-star Guwahati hotel close to Guwahati Tea Auction Centre
2 restaurants, a full-service spa, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Guwahati GS Road Hotel offers 118 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Novotel Guwahati GS Road Hotel features a full-service spa and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 6000 square feet (557 square meters) include a conference center. This luxury hotel also offers a terrace, a vending machine, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site, along with a car charging station.

Novotel Guwahati GS Road Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
The Square - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Malt - Onsite bar. Happy hour is offered. Open daily.
Bristo - This bistro specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 749 for adults and INR 399 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Bristo
  • Malt
  • The Square

Things to do

  • 24-hour health club
  • Full-service spa

Family friendly

  • High chair
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,000 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • Elevator

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 749 for adults and INR 399 for children
  • Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 2500 (one-way)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Guwahati GS Road Opening May 2017 Hotel
Novotel GS Road Opening May 2017 Hotel
Novotel Guwahati GS Road Opening May 2017
Novotel GS Road Opening May 2017
Novotel Guwahati GS Road Hotel
Novotel GS Road Hotel
Novotel GS Road
Novotel Guwahati GS Road (Opening May 2017)
Novotel Guwahati Gs Road
Novotel Guwahati GS Road Hotel Hotel
Novotel Guwahati GS Road Hotel Guwahati
Novotel Guwahati GS Road Hotel Hotel Guwahati

Novotel Guwahati GS Road Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 6 out of 64 reviews
Rating 4 - Poor. 6 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

UTPAL

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed in same hotel 2 years again at that time hotel was kept clean and staff were very well trained . This time I am really disappointed because property is not well kept , bathroom grout are having black mold , hallway smells , room floors have stains , room carpet have dust , Ac vent is fill with dust . I also did SPA this time and it was very bad experience as well ! once again untrained staff, not keeping up with the standard , floor of spa is peeling off ...
Stayed 2 nights in Apr 2025

10/10 Excellent

Anil

Business traveler, Traveled with partner
Liked: Amenities
Hassle free check in Clean roooms Good food
Stayed 2 nights in Apr 2025

8/10 Good

vishal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not value for money
Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Stayed 2 nights in Mar 2025

8/10 Good

vishal

Stayed 2 nights in Feb 2025

10/10 Excellent

Gur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jishnu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Guwahati

Very well-maintained property with very friendly and helpful staff. Highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nikhil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

KAPIL

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Worst hotel in Guwahati

Hopeless service and staff with Hopeless terms and conditions. I wouls say go for Vivanta if possible but not Novotel
Stayed 2 nights in Oct 2024

10/10 Excellent

AMIT

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services of the staff were quite good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lalremruata

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Oct 2024

4/10 Poor

G J

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

sesha rao

Stayed 2 nights in Jun 2024

10/10 Excellent

Abhilash

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kanishka, the night duty manager was great in assisting us with a smooth checkout. He even assisted when the room device were slow and introduced us to Dinku in the travel desk to take us to kamakhya temple as we didn’t know much coming from London. Dinku made sure of taking care of us during our journey to kamakhya and airport while going back to London. Absolutely brilliant set of people who made us love the experience. We’ll come back again and refer our friends too!
Stayed 1 night in Apr 2024

8/10 Good

Yanick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Yashu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Western style property and management services
Stayed 2 nights in Nov 2023

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

moyukh

Liked: Cleanliness, property conditions & facilities, room comfort

"Exceptional Experience at Novotel Guwahati

I recently had the pleasure of staying at the Novotel Guwahati, and I can't express enough how exceptional my experience was. From the moment I stepped through the doors, I was met with a combination of outstanding factors that made my stay truly memorable. First and foremost, the food at Novotel Guwahati is nothing short of remarkable. The culinary offerings exceeded my expectations in every way. From a delectable breakfast spread to the mouthwatering dishes at their restaurant, every meal was a delight for the taste buds. The variety of options, quality of ingredients, and the skills of the chefs were truly impressive. It's a food lover's paradise. The hotel's location is also a significant advantage. Situated in a prime area of Guwahati, it provides easy access to key attractions and business centers. Whether you're here for business or leisure, the convenience of exploring the city and experiencing its culture is unparalleled. What truly sets Novotel Guwahati apart, though, is its excellent customer service. The staff goes above and beyond to ensure every guest feels valued and pampered. Their professionalism, friendliness, and readiness to assist with any request is remarkable. From check-in to check-out, I felt like a valued guest, and that made my stay truly enjoyable. In summary, Novotel Guwahati is a gem among hotels. The great food, excellent location, and outstanding customer service make it a top-notch choice for anyone visiting Guwahati.
Stayed 2 nights in Oct 2023

6/10 Okay

Imanjit

Traveled with group
Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Mr.

Stayed 2 nights in Jul 2023

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights. Enjoyed every bit of it. Stellar service from Ranoj (Front Desk) and Shruti (Housekeeping).
Stayed 2 nights in Feb 2023

10/10 Excellent

Dileep

Stayed 1 night in Dec 2022

6/10 Okay

Ravi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in took for hours. Rooms were not ready. We came in at 2 had lunch and even at 3.15, were told rooms were getting ready. After this hiccup- it was hunky dory- all smooth.
Stayed 1 night in Dec 2022

2/10 Terrible

Rakesh

Business traveler
Disliked: Staff & service, room comfort

Most disappointing experience

Extremely disappointing. Nothing was good from courteousness, hospitality, food, service. The wood work also in shabby condition. Had to check out and move to another Hotel after 2 days
Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveler

Liked: Room comfort

Dissapointed

For the price of this hotel things should have been better. We stayed for 2 nights and were never able to get more than one English language channel on the television. The "engineer" came to our room twice and spoke to someone on his phone, asking us specifically what channels we wanted, one by one, and still we only got BBC World News.... eventually. International hotels in this price range always include a basic English language package to include plenty of news and entertainment. Overall, the quality and standard of this hotel has gone down in the last several years. The Taj Vivanta is almost the same price so we will be staying there on our next visit.
Stayed 2 nights in Mar 2022