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Chalet

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 King Beds Maximum Occupancy 2 Max

Family Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Shared Dormitory

Bed Count 5 King Beds Maximum Occupancy 5 Max

Family Cottage

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The lodge offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This luxury lodge also offers an outdoor pool, a terrace, and barbecue grills. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site. A total renovation of this property was completed in 2022.

Thavill Retreat Hagiang has designated areas for smoking.

  • Express check-in
  • Daily
  • Coworking spaces
  • Organic food
  • Number of outdoor pools - 1
  • Water dispenser
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • Free airport transportation
  • Lockers available
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Front desk (limited hours)
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Books
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Food and water bowls
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Distance from property (ft) 98
  • Free reception
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Distance from property (meters) 30
  • Bicycle parking available
  • Bicycle tour information
  • Free cooked-to-order breakfast
  • Bicycle repair station
  • Bicycle cleaning area
  • Concierge services
  • Bicycle equipment shop on site
  • Snack bar/deli
  • Shared microwave
  • Designated smoking areas
  • Shared refrigerator
  • Electric bicycle charging station
  • Tea service
  • Hosted evening meal
  • Total number of rooms - 1
  • No accessible shuttle
  • Accessible airport shuttle
  • Lifeguard on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Barbecue grill(s)
  • Hardwood flooring in public areas
  • Couples/private dining
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas
  • Coffee/tea in common areas
  • Area rugs in public areas
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Free breakfast
  • Concerts/live shows
  • Tours/ticket assistance
  • Year Built - 2014
  • Nature reserve
  • Free WiFi
  • Farming classes
  • Vegetable garden
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Free parking nearby
  • Stroller
  • Number of restaurants - 1
  • Charcoal grill
  • Reception hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Living plant wall
  • Gated community
  • Garden
  • Outdoor furniture
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave

Room Amenities

At Thavill Retreat Hagiang, shared accommodations offer air conditioning, are accessible via exterior corridors, and include private pools and private plunge pools. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can make use of the in-room refrigerators, microwaves, and rice cookers. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Refrigerator
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Yard
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Wireless internet access
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Separate dining area
  • Stovetop
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Sleep Number by Select Comfort mattress
  • Private pool
  • Private plunge pool
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Shared accommodations
  • Connecting/adjoining rooms available
  • Hydromassage showerhead
  • Shared/communal kitchen access
  • Microwave (surcharge)
  • Rollaway/extra beds (free)
  • Heating
  • Oven
  • Portable fan
  • Rice cooker
  • Bedsheets provided
  • Toaster
  • Number of bathrooms - 3
  • Number of beds 2
  • Blender
  • Coffee grinder
  • Griddle
  • Spices
  • Cleaning supplies
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Reusable coffee/tea filters
  • Child-size bathrobes
  • Child-size slippers
  • Tokonoma (alcove)
  • Paper towels
  • Restaurant dining guide
  • Deck or patio
  • Freezer
  • Ice maker
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Dining table
  • Fence around pool
  • Fence around yard
  • Meal delivery service available
  • Office
  • Energy-saving switches
  • Hardwood flooring in room

Parking

Free self parking , Free parking nearby

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 10:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.

Thavill Retreat Hagiang has a restaurant on site.

Late night fare is available from room service (during limited hours).

Spa Services

Private bath/onsen services include an outdoor private bath (in communal space).

  • Outdoor private bath in communal space (no mineral springs)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the lodge include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby

Hotel Policies

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: USD 46.36 (roundtrip)
  • Airport shuttle transfer per child: USD 25 (roundtrip), from 6 to 17 years old
  • Firewood fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: 30-percent of room rate for check-in between 9:00 AM and 10:30 AM
  • Kitchen/kitchenette fee: USD 30 per day
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 5 per day
  • High chair fee: USD 0 per day
  • Laundry fee: USD 10 per day
  • Towels fee: USD 2 per person, per night (or guests may bring their own)
  • Hosted evening meal: USD 25
  • Firewood fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 11:00 PM

Check-in time starts at 1:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

This property only accepts cash

Long-term renters welcome

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property only accepts cash. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

Grey water recycling system

One child stays free

Annual carbon offsets

Humane animal treatment

Car recommended

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Water dispenser use by guests actively encouraged

Long-term renters welcome

Security system

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 8:00 AM

Front desk closes daily at 10:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Pets allowed (no fees)

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 6

Social distancing measures are not in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Cash-only property

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Cash deposit required

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!

Pet Policy

  • Pets stay free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals welcome

We should mention

The seasonal pool will be open from January to December.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A car is recommended for transportation to and from this property.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Thavill Retreat Hagiang Lodge
  • Thavill Retreat Hagiang Ha Giang
  • Thavill Retreat Hagiang Lodge Ha Giang

Hotel Reviews

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