This property is closed from September 11 2024 to December 31 2024 (dates subject to change).
In addition to a full-service spa, A La Carte Ha Long Bay Hotel features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4.5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 5436 square feet (505 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Onsite covered valet parking is complimentary.
A La Carte Ha Long Bay Hotel is a smoke-free property.
A La Carte Ha Long Bay Hotel offers 403 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Free valet parking
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
A complimentary manager's reception is offered each day.
A La Carte Ha Long Bay Hotel has 2 restaurants on site.
Spice Spa has 4 treatment rooms including rooms for couples. Services include Thai massages and body treatments. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Carbon monoxide detector
Smoke detector
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Property follows sanitization practices of SGS (3rd party expert - Global)
Protective clothing is available to guests
Masks are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Pool access available from 6:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.