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Best Western Premier Sapphire Halong

5.0 star property

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Photo gallery for Best Western Premier Sapphire Halong

Exterior
Premium bedding, down comforters, minibar, desk
Indoor pool, outdoor pool, sun loungers
Premium bedding, down comforters, minibar, desk
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
S2 Building, Lot HH05, Ben Doan High Cla, Hong Gai Ward, Ha Long, Northern, 200000
  • Long Tien Pagoda
    ‪10 min walk‬
  • Halong Bay Marina
    ‪12 min walk‬
  • Nha Tho Hon Gai Temple
    ‪17 min walk‬
  • Haiphong (HPH-Cat Bi)
    ‪60 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Balcony, City View (Shower Only)

City view

Premier Room, 1 King Bed, Balcony, City View (Shower Only)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Balcony, Bay View (Shower Only)

Premium bedding, down comforters, minibar, desk

Premier Room, 2 Twin Beds, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Balcony, City View (Shower Only)

Premium bedding, down comforters, minibar, desk

Superior Room, 2 Twin Beds, Balcony, City View (Shower Only)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, Multiple Beds, Balcony, City View

Premium bedding, down comforters, minibar, desk

Premier Suite, Multiple Beds, Balcony, City View

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Twin Beds, Balcony, Bay View (Shower Only)

Premium bedding, down comforters, minibar, desk

Superior Room, 2 Twin Beds, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, Multiple Beds, Balcony, Bay View (Shower Only)

Premium bedding, down comforters, minibar, desk

Premier Suite, Multiple Beds, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Room, 2 Twin Beds, Balcony, City View (Shower Only)

Premium bedding, down comforters, minibar, desk

Premier Room, 2 Twin Beds, Balcony, City View (Shower Only)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Balcony, Bay View (Shower Only)

Premium bedding, down comforters, minibar, desk

Premier Room, 1 King Bed, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, City View (Shower Only)

Premium bedding, down comforters, minibar, desk

Superior Room, 1 King Bed, Balcony, City View (Shower Only)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Bay View (Shower Only)

Premium bedding, down comforters, minibar, desk

Superior Room, 1 King Bed, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Panorama Bay View

Premium bedding, down comforters, minibar, desk

Premier Panorama Bay View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Balcony, Bay View (Shower Only)

Premium bedding, down comforters, minibar, desk

Junior Suite, Multiple Beds, Balcony, Bay View (Shower Only)

  • Bay view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite, Multiple Beds, Balcony, City View (Shower Only)

Premium bedding, down comforters, minibar, desk

Junior Suite, Multiple Beds, Balcony, City View (Shower Only)

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

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  • Breakfast included
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  • Parking included
4.7 out of 5, Exceptional, (124)
The price is $62
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$70 total
includes taxes & fees
Mar 9 - Mar 10
THE WATSON PREMIUM HALONG HOTEL

About this property

Best Western Premier Sapphire Halong

5-star Ha Long hotel, connected to a shopping center in Hon Gai
Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Best Western Premier Sapphire Halong offers 1008 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
In addition to a children's pool and an indoor pool, Best Western Premier Sapphire Halong provides an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a 24-hour fitness center, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site.

Best Western Premier Sapphire Halong is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Best Western Premier Sapphire Halong has 2 restaurants on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 125,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately VND 350000 for adults and VND 125000 for children
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Premier Sapphire Halong
Best Western Premier Sapphire Halong Hotel
Best Western Premier Sapphire Halong Ha Long
Best Western Premier Sapphire Halong Hotel Ha Long

Best Western Premier Sapphire Halong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 68 reviews
Rating 8 - Good. 16 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

PAK FAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience of this hotel is very good. Only the table arrangement in the hotel restaurant need some improvement to make sure a guest not losing his table after getting food in buffet
Stayed 3 nights in Nov 2024

10/10 Excellent

Nam, Falls Church

It was very nice because it was clean and well-maintained.
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star customer service - Happy Australian
Service from the staff is what kept me extending my stay. Special thanks to everyone. Thanks too Ming for chatting to me. Room was spacious. Bathroom was big too. Room was cleaned daily. Herbal tea. Bottled water. Cold aircon. King size bed. Great bunch of expats in the hotel too. Nothing was too much for the staff. Transfers and cruise organised. Assistance for shops etc. I will return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice, friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Issac

Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were there about four nights after super typhoon Yagi devastated the area. Although very little was up and running around Halong Bay, the hotel was operating and we felt very fortunate to have a safe place with running water and electricity throughout our stay. I have the deepest admiration for all the staffs at the hotel for their resiliency and professionalism in the face of such chaos and destruction. A special thank to Pham Minh for always greeting us with a smile and for the informative conversation about the area. I once heard that you don’t know a person’s character until you see them operate under extreme adversity. From what I observed, they have it in spades!
Stayed 4 nights in Sep 2024

10/10 Excellent

Connor

Stayed 3 nights in Aug 2024

10/10 Excellent

Jong Seok

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It's located outside CBD, so its quiet but need the transportaion for visiting spots
Stayed 2 nights in Sep 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, big unit, amazing staff, amazing kids club, amazing breakfast, amazing pool…we loved everything, would go back anytime!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ramalingam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Nguyen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Spoke English well
Stayed 3 nights in Jul 2024

8/10 Good

edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
away from places
not near anything
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kristina

Traveled with family and small children
Liked: Amenities
We enjoyed our 8-day stay at the Best Western Sapphire. Upon checking in, we were surprised to be asked to pay an additional fee for our 8-year-old daughter who is considered an additional adult rather than a child. Our hotel suite was very nice, fairly new, and had a view of Sun World’s Sun Hills. When we checked in, it was extremely busy due to Vietnamese Labor Day and Reunification Day (lots of tourists being bussed in and out each day) but the last few days of our stay were very quiet and we often had the pool and Kids Club to ourselves. One of the staff, Ha, was extremely kind and welcoming. We appreciated her hospitality. We tried a breakfast and a dinner at the hotel restaurant but it was pretty expensive for the value (around $40 USD for a family of four) so we often would take a 25-minute walk or a 5-minute Grab to the nearby mall area to eat. Our family really enjoyed Sun World Ha Long which was a 10-minute Grab ride away. Note that the Dragon theme park and Typhoon water park were closed frequently due to weather and possibly low attendance.
Stayed 8 nights in Apr 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely incredible stay at this hotel!! Probably in the top 5 best hotel stays I have ever had. Our room on the 22nd floor was absolutely amazing, beautifully renovated with modern finishes and a balcony with a stunning view of Halong bay… this hotel had everything! …and the front desk staff members were amazing- very friendly and eager to help us maximize our stay… they recommended a one-day boat tour which was really quite excellent. The breakfast buffet wasn’t included, but was really exceptional!! The dining room and lounge areas were beautiful and very comfortable with big cushy chairs! The overall price was very reasonable! My only complaint was that we went for a late dinner (9:30pm) at the restaurant where it was just us and one other table, and for some reason the food took forever… our server was lovely though and very apologetic, and she compensated us fairly so in the end everything was made right! When I come back here this would definitely be my go-to hotel! I highly recommend it!
Stayed 2 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Huge hotel, but no people. Had the staff to myself so service was excellent.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nam, Falls Church

Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaniness and super nice and helpful receptionist
Stayed 3 nights in Dec 2023