*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a children's pool and an indoor pool, Citadines Marina Halong provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
This 4.5-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 1808 square feet (168 square meters) include conference space. This luxury hotel also offers a complimentary children's club, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Citadines Marina Halong has designated areas for smoking.
- Number of indoor pools - 1
- Organic food
- Number of outdoor pools - 1
- Water dispenser
- Elevator
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Water-efficient showers only
- Water-efficient toilets only
- Conference space size (meters) - 168
- Number of meeting rooms - 4
- Luggage storage
- Secured bicycle storage
- Bicycle parking available
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 580
- Number of floors - 26
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Designated smoking areas (fines apply)
- Number of bars/lounges - 1
- Conference space
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2021
- Free WiFi
- Pool sun loungers
- Vegetable garden
- Children's club (free)
- Children's pool
- Breakfast available (surcharge)
- Number of restaurants - 4
- 24-hour business center
- Conference space size (feet) - 1808
- Laundry facilities
- 24-hour fitness facilities
- Living plant wall
- Garden
- Multilingual staff
- Outdoor furniture
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Children's club (free)
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
Room Amenities
Citadines Marina Halong offers 580 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Room service (limited hours)
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Balcony
- Designer toiletries
- Desk
- Turndown service
- Free bottled water
- Bidet
- Slippers
- Cable TV service
- Free WiFi
- Individually decorated
- LCD TV
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Local maps
- Window screens
- Laptop-friendly workspace
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Meal delivery service available
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Soul Bowl Restaurant - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Sandals Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open daily.
On The Rocks Rooftop Bar - This bar overlooks the pool. Open daily.
Vaina Patisserie & Coffee - This coffee shop serves breakfast and brunch. Open daily.
Halong Marine Plaza - Onsite restaurant. Open daily.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible parking
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Cave exploring/spelunking nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately VND 350000 for adults and VND 231000 for children
- Airport shuttle fee: VND 1490000 per vehicle (one-way, maximum occupancy 6)
- Pet fee: VND 500000 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 850000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of COVID-19 Guidelines (CDC)
UnionPay
Guest education on local ecosystems and culture
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Comprehensive food waste policy
Comprehensive recycling policy
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Security system
Debit cards not accepted
Staffed front desk
Property confirms they are implementing enhanced cleaning measures
Smoke detector
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for VND 850000.0 per day.
Pet Policy
- Pets allowed for an extra charge of VND 500000 per accommodation, per night
- Dogs and cats only
- 2 total (up to 22 lbs per pet)
- Pets cannot be left unattended
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 6:00 AM to 9:00 PM.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Hotel Names
- Citadines Marina Halong Hotel
- Citadines Marina Halong Ha Long
- Citadines Marina Halong Hotel Ha Long
Hotel Reviews
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