*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.
City Bay Palace Hotel has designated areas for smoking.
- Express check-in
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Free breakfast
- Business center
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 2013
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Laundry facilities
- Airport transportation
- Total number of rooms - 58
- Number of floors - 14
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Parking onsite
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
City Bay Palace Hotel offers 58 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- In-room safe
- Desk
- Room service
- Soundproofed rooms
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Hair dryer (on request)
- Free WiFi
- LCD TV
- TV size: 32
- TV size measurement: inch
- Bathtub or shower
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary breakfast is offered.
Onsite venue - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Kayaking nearby
- Boat tours nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: VND 1700000 per vehicle (one way)
- Rollaway bed fee: VND 210000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at 10 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
One child stays free
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must be of specific type(s): PCR
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Minimum age for negative COVID-19 test result requirement: 1
Property does not offer onsite COVID-19 testing
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
No front desk
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Children stay free - maximum age 4
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 4 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for VND 210000.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
At check-in, guests must provide a negative PCR COVID-19 test result.
The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
Hotel Names
- City Bay Palace
- City Bay Palace Halong
- City Bay Palace Hotel
- City Bay Palace Hotel Halong
- City Bay Palace Hotel Ha Long
- City Bay Palace Ha Long
- City Bay Palace
- Hotel City Bay Palace Hotel Ha Long
- Ha Long City Bay Palace Hotel Hotel
- Hotel City Bay Palace Hotel
- City Bay Palace Hotel Hotel
- City Bay Palace Hotel Ha Long
- City Bay Palace Hotel Hotel Ha Long
Hotel Reviews
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