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Diamond Luxury Hotel

3.0 star property

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Photo gallery for Diamond Luxury Hotel

Basic Double or Twin Room | Hypo-allergenic bedding, down comforters, memory foam beds, free minibar
Front of property
Reception hall
Bar (on property)
Billiards

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2, 25/4 bach dang, Ha Long, 20000
  • Halong Bay Marina
    ‪9 min walk‬
  • Quang Ninh Museum
    ‪2 min drive‬
  • Ha Long International Cruise Port
    ‪7 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪54 min drive‬

Room options

View all photos for Luxury Double Room

Hypo-allergenic bedding, down comforters, memory foam beds, free minibar

Luxury Double Room

  • 366 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Hypo-allergenic bedding, down comforters, memory foam beds, free minibar

Basic Double Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, down comforters, memory foam beds, free minibar

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Hypo-allergenic bedding, down comforters, memory foam beds, free minibar

Basic Double or Twin Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Quadruple Room

Hypo-allergenic bedding, down comforters, memory foam beds, free minibar

Family Quadruple Room

  • 484 sq ft
  • Bay view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, down comforters, memory foam beds, free minibar

Deluxe Double Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Diamond Luxury Hotel

3-star hotel in Hon Gai
This hotel features a restaurant, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Change of towels is available on request.
Diamond Luxury Hotel offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Memory foam beds feature down comforters. 30-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This beach hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite secured self parking is complimentary.

Diamond Luxury Hotel has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Diamond Luxury Hotel has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Scooter/moped rentals

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (74 inch wide door)
  • Handrails in hallways (40 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Electric bike charging
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 30-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's DMMobi mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 250000.0 per day

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 150000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 7)
  • Airport shuttle fee per child: VND 200000
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available

Property is also known as

Diamond luxury hotel Hotel
Diamond luxury hotel ha long
Diamond luxury hotel Hotel ha long

Diamond Luxury Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kim Khuong

Disliked: Cleanliness, staff & service, property conditions & facilities
not good
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

2/10 Terrible

Jennifer

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Reserved 2 rooms. Room 606 was FULL of cockroaches. I squished at least 12 and then stopped counting. Photos online make it look clean and tidy, but in reality it's dingy and mouldy and full of bugs. Couldn't leave your toiletries in the bathroom at all. We were scared to eat there because of the bugs, so I have no idea what the breakfast or rooftop bar might be like. There was a mildewy odor. The safes in BOTH rooms were broken- no batteries to run them so zero security for passports etc. The minifridges smelled of fish. My son wore socks in the room and bottoms were filthy within minutes. The floors are warped and feel weird to walk on. They give you 1 keycard... and the room # is handwritten on it, so they don't rekey the cards very often if ever. Get the feeling that they have a problem with people stealing things from the rooms. Very little within walking distance to eat at too, and the "gardens" across the roundabout are poorly kept. All in all, I'd never suggest anyone stay in this area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2024

6/10 Okay

Keith

Liked: Staff & service
Great location and balcony view! I walked the area for 3-4 hours and felt safe. The room was good sized and looks like it was a 5-star hotel at one time. There is heavy mold on the curtain in the shower, but it is humid. The huge down side was checking out. It must have been the owner or manager that sat there staring as you check out, then walks out behind you, maybe to see if you left the property, then went back inside. Just my perception.
Stayed 1 night in Apr 2024

10/10 Excellent

Geming

Stayed 5 nights in Feb 2024

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’essayer c’est l’adopter !
Le personnel était très accueillant et courtois, hôtel très bien placé près de tout les services.
Stayed 2 nights in Dec 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
This looks like a fairly new hotel. The location is Excellent, near restaurants, mall, cafes, & shops. From the room, the one we got, we could see the impressive Ha Long Bay. I would definitely recommend this hotel to anyone that want to stay in Ha Long Bay. I will stay here again when I visit Ha Long Bay in the future.

10/10 Excellent

Tony

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good Location. Many small and large restaurants nearby or walking distance.
Stayed 2 nights in Jun 2023