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Ocean Suite Triple

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Essence Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite Cabin

Bed Count 2 King Beds Maximum Occupancy 4 Max

Oceania Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to an outdoor pool, Grand Pioneers Halong Bay Cruise provides a steam room and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This luxury cruise ship also offers spa services, barbecue grills, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

  • Barbecue grill(s)
  • Daily
  • Number of outdoor pools - 1
  • Registration desk height (inches) - 1
  • Registration desk height (centimeters) - 3
  • Elevator
  • Elevator door width (inches) - 1
  • Fitness facilities
  • Elevator door width (centimeters) - 3
  • Front desk (limited hours)
  • Free breakfast
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Computer station
  • Spa services on site
  • Luggage storage
  • Free buffet breakfast
  • Concierge services
  • Banquet hall
  • Pool umbrellas
  • Total number of rooms - 56
  • Television in common areas
  • No accessible shuttle
  • Wedding services
  • Fireplace in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Room Amenities

Grand Pioneers Halong Bay Cruise offers 56 air-conditioned accommodations with fireplaces and minibars. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, printers, and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Fireplace
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • In-room massage available
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 49
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Number of beds 1
  • Local maps
  • Restaurant dining guide
  • Visual doorbell/knocker notification
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Telephone accessibility kit
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Mobile key entry
  • Printer

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Late night fare is available from 24-hour room service.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, Thai massages, and facials.

  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the cruise ship include an outdoor pool, a steam room, and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Self parking fee: VND 250000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 11:00 AM

Check-in time ends at noon

Minimum check-in age is: 15

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

UnionPay

Front desk opens daily at 6:00 AM

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Front desk closes daily at 10:00 PM

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Pioneers Halong Cruise Ha Long
  • Essence Grand Halong Bay Cruise
  • Essence Grand Halong Bay Cruises
  • Grand Pioneers Halong Bay Cruise Cruise
  • Grand Pioneers Halong Bay Cruise Ha Long
  • Grand Pioneers Halong Bay Cruise Cruise Ha Long

Hotel Reviews

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