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Halong Palace Hotel

4.0 star property

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Photo gallery for Halong Palace Hotel

2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Outdoor pool, pool umbrellas, sun loungers
Premium Room | 1 bedroom, minibar, in-room safe, desk
Front of property - evening/night
Suite | Living room | 40-inch LCD TV with satellite channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk
$172
includes taxes & fees
Oct 11 - Oct 12

Explore the area

View in a map
01, block 20, Hung Thang East Urban, Bai Chay Ward, Ha Long, Quang Ninh
  • Cái Dăm Market
    ‪3 min walk‬
  • Ha Long Night Market
    ‪8 min walk‬
  • Dragon Park
    ‪5 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪35 min drive‬

Room options

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, minibar, in-room safe, desk

Premium Room

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • 323 sq ft
  • Beach view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About this property

Halong Palace Hotel

4-star hotel in Bai Chay
At Halong Palace Hotel, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.
Halong Palace Hotel offers 119 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Ha Long hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. Wired and wireless Internet access is complimentary. Halong Palace Hotel features an outdoor pool and a fitness center. Event facilities measuring 5382 square feet (500 square meters) include conference space. This beach hotel also offers barbecue grills, multilingual staff, and tour/ticket assistance. Complimentary covered valet parking is available on site.

Halong Palace Hotel has designated areas for smoking.

Halong Palace Hotel has 2 restaurants serving breakfast, lunch, and dinner.
Diamond Restaurant - This restaurant overlooks the ocean and specializes in Vietnamese cuisine. Open daily.
Lang Chai Halong - This restaurant serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • 2 restaurants

Restaurants on site

  • Diamond Restaurant
  • Lang Chai Halong

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,382 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property

Property is also known as

Halong Palace Hotel
Halong Palace
Hotel Halong Palace Hotel Ha Long
Ha Long Halong Palace Hotel Hotel
Hotel Halong Palace Hotel
Halong Palace Hotel Ha Long
Palace Hotel
Palace
Halong Palace Hotel Hotel
Halong Palace Hotel Ha Long
Halong Palace Hotel Hotel Ha Long

Halong Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 74 reviews
Rating 8 - Good. 22 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Breakfast is no good , everything else is ok
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Traveled with family
Breakfast is no good
Stayed 2 nights in Mar 2025

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

My, Kirkland

Stayed 2 nights in Mar 2024

10/10 Excellent

Binh, Mukilteo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice room, amazing buffet breakfast. Highly recommended to stay here.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and orgonized. The restaurnt food is good with good price Breakfast very good
Stayed 2 nights in Jan 2020

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

between the city and the island with cruise boats

Reception is big and flashy. Breakfast was in a good standard. Rooms are clean and fairly big enough. Beds are very nice and soft with 2 pillows to choose from. The pool look nice and swim able. Too cold when we were there in January behind the hotel, some streets away there is a busy street with many different shops. No noise from that street coming to the hotel. We walked out to find a motorbike rental, but walked the wrong way and went back to the hotel and asked for help and 30mins after there was a guy coming to the hotel with a motorbike we rented. (200k vnd pr day) Staff very polite and greet when we walk by. You can also get to the rooftop and take pictures of the whole area around. Area away from the busy street is quite empty with small beginnings of construction sites
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, however not a great deal to do in the city
Stayed 1 night in Nov 2019

6/10 Okay

Minh Dong

Stayed 2 nights in May 2019

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Super friendly staff, comfortable room and great included breakfast
Stayed 1 night in Mar 2019

8/10 Good

Chia Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility

Beds are extremely comfortable and there are many kinds of food in breakfast. A little dark inside the room though.
Stayed 1 night in Dec 2018

10/10 Excellent

Sean, LA CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Friendly and kind staffs. Better commanding English could be better. Overall it was pleasant.
Stayed 1 night in Oct 2018

6/10 Okay

julie, brisbane, australia

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice hotel in Halong Bay

Disappointed with staff after enjoying great hotels and staff in HCMC, Hoi An and Da Nang. Not good service at breakfast and no tour desk or anyone to ask about tours in the area. We cut are trip short by one night and moved to Vinpearl, dearer but out of this world.
Stayed 3 nights in Sep 2018

10/10 Excellent

Himanshu

Nice comfortable experience.

Nice comfortable experience.
Stayed 2 nights in Aug 2018

10/10 Excellent

Lyndall, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with comfortable room. I would recommend this hotel.
Stayed 4 nights in Jan 2018

10/10 Excellent

Liane, Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel on beach front road

Had a wonderful 3 day stay. Great experience from check in to check out. staff are so friendly and helpful. They dont all speak englush but enough do that asking questions or rezolving issues is not tbat difficult. We pretty much had the hotel to ourselves after breakfast as most people lect for tbe day for boat rides and touring. Nice pool area, great local seafood restaurants in town behind hotel and a short taxi ride to the water park and gondola (which does not open before 3 during the week). Beware the town is going through a tremendous amount of building of roads and hotels so tbe main street always has dump trucks roaring by which could be disturbing to some looking for a quiet beach getaway while sitting on patio or at pool.. Breakfast buffet had lots of choice and always hot and fesh. Special mention to front desk Van who practised her english on us and helped us with sone common vietnamse phrases and words. She was really helpful giving us recommendations for places to go and eat and is just a very friendly and delightful person to deal wiith.
Stayed 2 nights in Mar 2018

10/10 Excellent

IN KYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

PK, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel - could not fault

4-5 star hotel with BIG comfortable rooms. Everything you would expect from a great hotel.
Stayed 1 night in Nov 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

wendy, austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food, soso wifi, soft beds, close to Halong Bay and markets.
Stayed 1 night in Sep 2017

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at the Halong Palace

Vuong at the front desk was an absolute gem. She did everything to make our stay as comfortable as possible. She helped us to arrange a half day Bay tour as well as helped us to arrange comfortable bus transportation back to Hanoi. Comfortable beds...although the pillows were a little stiff and a wonderful shower. Room needed individual reading lights...that is one suggestion.
Stayed 2 nights in Jul 2017

10/10 Excellent

YOUNGSOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Hue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Everything was excellent!
Stayed 1 night in Jun 2017

8/10 Good

RoPa, Adelaide Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Too far away from the marina

Stayed at Halong Palace Hotel for one night only. Can't say much about the surrounding area, did not go anywhere. Stayed at the hotel for diner and a good night sleep. Got a free upgrade to a suite which was happily accepted, Thanks. Friendly personnel on the front counter and helpful and smiling people from cleaner to management. I grated this hotel a bit lower because of the tasteless dinner for my wife and me. Nicely plated but just lack of taste. The waitress was very good and professional. There English could be improved. Recommend this hotel.