The cruise ship offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.
This luxury cruise ship also offers a fitness center, spa services, and a library. A total renovation of this property was completed in October 2022.
Heritage Line Violet cruise – Ha Long Bay & Lan Ha Bay has designated areas for smoking.
Heritage Line Violet cruise – Ha Long Bay & Lan Ha Bay offers 6 air-conditioned accommodations with indoor private spa tubs and fireplaces. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include minibars and safes. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Self parking (surcharge)
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.
Onsite venue - fine-dining restaurant.
24-hour room service is available.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
Recreational amenities at the cruise ship include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Check-in time starts at 11 AM
Check-in time ends at 11:30 AM
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Guests must provide a copy of their passport in advance
Staffed front desk
Guests are not provided with hand sanitizer
Guest will receive an email before arrival 2 weeks
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.