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Hermes Cruises

5.0 star property

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Photo gallery for Hermes Cruises

Presidential Suite, 1 King Bed, Private Pool | Minibar, in-room safe, desk, soundproofing
Lake
Presidential Suite, 1 King Bed, Private Pool | Minibar, in-room safe, desk, soundproofing
Reception
Royal Suite, Terrace | Minibar, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Pool
  • Parking available
  • Spa

Explore the area

Map
20 Tuan Chau Harbour, Ha Long, Quang Ninh Province, 200000
  • Dolphin Club
    ‪3 min drive‬
  • Tuan Chau Beach
    ‪4 min drive‬
  • Ha Long Night Market
    ‪8 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪40 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Private Pool

Presidential Suite, 1 King Bed, Private Pool | Minibar, in-room safe, desk, soundproofing

Presidential Suite, 1 King Bed, Private Pool

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Triple Room

Junior Triple Room | Minibar, in-room safe, desk, soundproofing

Junior Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Minibar, in-room safe, desk, soundproofing

Junior Suite, Balcony

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, soundproofing

Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Senior Suite, Balcony

Senior Suite, Balcony | Minibar, in-room safe, desk, soundproofing

Senior Suite, Balcony

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Terrace

Royal Suite, Terrace | Minibar, in-room safe, desk, soundproofing

Royal Suite, Terrace

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Ambassador Cruise Halong Bay

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.7 out of 5, Exceptional, (11)
The price is $427
per night
includes taxes & fees
May 7 - May 8
Ambassador Cruise Halong Bay

About this property

Hermes Cruises

5-star Ha Long cabins with indoor private hot tubs
Along with 15 indoor pools, this cruise ship has a full-service spa and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Hermes Cruises offers 18 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, computer monitors, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

15 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. The spa is open daily.
Hermes Cruises features a full-service spa, 15 indoor swimming pools, an outdoor pool, and a fitness center. Dining is available at the cruise ship's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the cruise ship's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury cruise ship also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

A complimentary buffet breakfast is served each morning between 6:30 AM and 8:00 AM.
Hermes Cruises has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 15 indoor pools
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Outdoor pool

Family friendly

  • 15 indoor pools
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • 4G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability
Late check-in fee: USD 150 for check-in between 12:30 PM and noon

Check-out

Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Guests are required to contact this property by telephone, text message or WhatsApp 72 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Late check-in fee: USD 150 for check-in between 12:30 PM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Hermes Cruises
Hermes Cruises Cruise
Hermes Cruises Ha Long
Hermes Cruises Cruise Ha Long

Hermes Cruises Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 4 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boat and staff was fantastic , the waterways were great apart from all the rubbish in the water , bit sad to see
Stayed 1 night in Mar 2025

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Stayed 1 night in May 2024

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good. If our room can be on the second floor, that’s better. The engine sound was too loud in the first floor.
Stayed 1 night in Apr 2024

8/10 Good

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cruise option for Ha Long Bay! This one was on the pricier side when looking at options, but you definitely get what you pay for here! We saw some of the other cruise options from Expedia docked when we boarded and felt VERY relieved we had chosen Hermes. The staff were lovely and very accommodating! Overall Ha Long Bay is a tourist destination so keep expectations open, it’s definitely not like the incredible pictures in advertisements (trash everywhere!)
Stayed 1 night in Sep 2023

10/10 Excellent

GIOVANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível. Infelizmente ficamos uma noite apenas. Sugiro ficarem duas para aproveitar bem o cruzeiro.
Stayed 1 night in Feb 2025