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Hotel Soleil Ha Long, Trademark Collection by Wyndham

5.0 star property

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Photo gallery for Hotel Soleil Ha Long, Trademark Collection by Wyndham

Exterior
Indoor pool
Exterior
Presidential Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
82 - 84 HA LONG ROAD BAI CHAY STREET, Ha Long, Quang Ninh, 20000
  • Queen Cable Car Ocean Terminal
    ‪2 min walk‬
  • Bai Chay Market
    ‪7 min walk‬
  • Dragon Park
    ‪8 min walk‬
  • Haiphong (HPH-Cat Bi)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

Deluxe Room, 2 Twin Beds, Non Smoking, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Premier Room, 1 King Bed, Non Smoking

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Bay View)

Deluxe Room, 2 Twin Beds, Non Smoking (Bay View) | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds, Non Smoking (Bay View)

  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, View

Suite, 1 King Bed, Non Smoking, View | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking, View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Executive Suite, 1 King Bed, Non Smoking

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (1 King Bed and 2 Single Beds)

Room (1 King Bed and 2 Single Beds) | Minibar, in-room safe, desk, soundproofing

Room (1 King Bed and 2 Single Beds)

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Presidential Suite, 1 King Bed, Non Smoking

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Bay View)

Deluxe Room, 1 King Bed, Non Smoking (Bay View) | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking (Bay View)

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Panoramic View)

Deluxe Room, 2 Twin Beds, Non Smoking (Panoramic View) | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds, Non Smoking (Panoramic View)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Panoramic View)

Deluxe Room, 1 King Bed, Non Smoking (Panoramic View) | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking (Panoramic View)

  • City view
  • Sleeps 3
  • 1 King Bed

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  • Spa
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4.7 out of 5, Exceptional, (121)
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About this property

Hotel Soleil Ha Long, Trademark Collection by Wyndham

5-star hotel in Bai Chay
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite. Housekeeping is available on request.
Hotel Soleil Ha Long, Trademark Collection by Wyndham offers 252 accommodations with minibars and safes. 26-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Hotel Soleil Ha Long, Trademark Collection by Wyndham features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hotel Soleil Ha Long, Trademark Collection by Wyndham is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Lotus Cafe - Onsite restaurant.
Sol Cafe - Onsite lobby lounge. Open daily.
Ole Tapas Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: VND 300,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lotus Cafe
  • Ole Tapas Bar
  • Sol Cafe

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 2019
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel SOL Halong Trade Collec BY Wyndham
Hotel Sol Halong Trademark Collection by Wyndham
Hotel Soleil Ha Long Trademark Collection by Wyndham
Hotel Soleil Ha Long, Trademark Collection by Wyndham Hotel
Hotel Soleil Ha Long, Trademark Collection by Wyndham Ha Long

Hotel Soleil Ha Long, Trademark Collection by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 34 reviews
Rating 8 - Good. 3 out of 34 reviews
Rating 6 - Okay. 6 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aileen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Ha Long
Nice and friendly staff. Efficient check in & check out process. Our room is spacious, clean and modern.
Stayed 1 night in Oct 2024

6/10 Okay

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed here the night before our Halong Bay cruise. Beautiful hotel but no amenities. Pool was closed, restaurants were closed. Ha Long, the city, was “dead”. Cheap restaurants with poor quality food.
Stayed 1 night in Oct 2024

10/10 Excellent

Prudencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved every minute of my stay, service was superb, my only complain was. that the pool was closed (early october), which I was looking forward to use it. Very nice place to stay for a few days
Stayed 2 nights in Oct 2024

6/10 Okay

Beniamino

Traveled with partner
Liked: Cleanliness, amenities
Fine for a night before a cruise or moving on elsewhere but for a new property some areas already a bit tired - such as the bathroom. Staff at reception were helpful but spa/massage staff were not as attentive, started the wrong treatment and asked for tips and then asked for more when we did tip.
Stayed 1 night in Jun 2024

6/10 Okay

Mandeep

Disliked: Cleanliness, property conditions & facilities
Too much mould
The shower was hideous. It had black mould and my daughter refused to shower in it. I did, wesring my flip flops
Stayed 1 night in Apr 2024

10/10 Excellent

Chiu Hoeng

Liked: Cleanliness, staff & service, property conditions & facilities
good location, next to scenics spot
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Wow! Amazing, beautiful room. I am so shocked at the price $100 AU dollars a night for beautiful big spacious suite including breakfast in lovely comfortable hotel.
Stayed 1 night in Feb 2024

8/10 Good

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Ronald, Calgary

Liked: Staff & service
Had a rough start at the hotel. Reception coudnt find my booking through expedia that i made since november 2023. Not sure if it was expedia or the hotels fault but after 20min they finally found my booking. The staff were polite and helpful throughout my stay. They were the best thing about Soleil after the buffet breakfast which was excellent. Tasty and plenty of choices, from asian to western cuisine and plenty of fruit. I suggest you eat as much as you can at breakfast because the area have almost no good restaurant nearby. The restaurants across the streets are basically tourist traps. They serve the worse and smallest pho i have ever tasted anywhere. The fried rice have hair in it and the most tasteless spring roll in all of Vietnam. Thats why you dont see locals eating there. It feels like a ghost town in the area sorrounding Soleil. Better to stay on the other side of the city if you want good food. The gym area is huge but only have dumbells that go up to 25kg and cable machines that are barely functional. The seat at the bench press machine isnt even bolted on and they move stiffly due to no one maintaining them at all. My panoramic room was clean and functional. Great view of the street facing the roudabout and the ocean but no soundproofing at all. Im on the 21st floor and i could hear a nightclub 2 km away until the middle of the night then its chicken crowing in the early morning from the neighboring area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tee Loong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are friendly. Room is big and bed is very comfortable. Bay view is fantastic.
Stayed 3 nights in Jan 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and one of the best rooms that we have stayed in during our visit to Vietnam. Great views of Ha Long Bay and close to the port and hop on hop off bus stop. Staff were very helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to the Sol Ha Long after a bad experience at the Novotel. The staff and hotel were amazing and exceptional. The room and service were outstanding, the pool was a blast for the kids and the breakfast was great. Would highly recommend this property to others and would definitely stay there again!
Stayed 3 nights in Nov 2023

10/10 Excellent

keshav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and clean. The staff are helpful but not as gracious as some properties in Vietnam. Dining options are quite limited for vegetarians which is also unusual for Vietnam that has many Buddhist vegetarians and vegans. Overall, a very nice property.

8/10 Good

Sarah

Traveled with family
Liked: Property conditions & facilities
Extremely lovely rooms. The rooms were sensational. Not the cleanest in all honesty. At night despite the fact we were on the 21st floor and it was like sleeping in the middle of a zebra crossing, the noise was terrible. Maybe some soundproofing measures to the windows? Staff spoke very little English and it was extremely difficult to communicate basic needs.
Stayed 1 night in Jul 2023

10/10 Excellent

tanasorn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay at this place again, staffs are very nice and helpful. Thank you
Stayed 2 nights in Feb 2023

10/10 Excellent

Poh Lian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property by Wyndam Group. Just cross the road to access fabulous Halong seafood eateries, Sun World theme park and cable car and the Halong International Cruise Centre.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gem - great deal for the cost!
This hotel was fantastic! The location was excellent to get to restaurants and visit the amusement park. It's a newly opened hotel - the decor was beautiful and the facilities is brand new and everything is kept very clean. The pool/spa facilities was excellently designed. The buffet breakfast was a nice spread and everything was tasty. I will definitely stay again when next in the area!
Stayed 2 nights in Oct 2022

10/10 Excellent

Inge Ryberg Hove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel Really really nice Great stay nice staff, very serviceminded
Stayed 4 nights in Apr 2024

6/10 Okay

Yasushi

Business traveler
特に不満はないです。

10/10 Excellent

Inge Ryberg Hove

Stayed 3 nights in Mar 2024

10/10 Excellent

PAULO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular
Stayed 1 night in Mar 2024

10/10 Excellent

KAZUO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安くて綺麗なホテル
立地は便利な場所で、レストランも近くにたくさんあります。 一泊ならここをオススメします。 朝食も普通に美味しかった。
Stayed 1 night in Mar 2024

10/10 Excellent

YIU SING

Stayed 1 night in Dec 2023

10/10 Excellent

YIU SING

Stayed 1 night in Dec 2023

8/10 Good

MIWHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 프론트에서 엘리베이터로 이동하는 곳에 짧게 계단 구간이 있어요. 벨보이를 못마주칠 때는 직접 무거운 캐리어를 들어올려 이동해야했어요. 준비해간 필터샤워기가 단 한 번 사용에 누렇게 변했어요. 조식이 먹을 만한 게 별로 없었어요. 실내 슬리퍼가 1회용이 아니에요. 하노이에서 숙박했던 le chanvre 호텔이 너무 맛있고 깨끗해서 더 비교가 됐던 것 같아요. 하지만 시티투어버스, 놀이공원이 바로 건너편이고, 크루즈 라운지와 맛집들이 가까워서 도보로 10분~15분 안에 이동이 가능해서 편했어요.
Stayed 1 night in Nov 2023