The cruise ship offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Ha Long cruise ship also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is complimentary to guests (available on request).
Oriental Sails is a smoke-free property.
Oriental Sails offers 18 air-conditioned accommodations with complimentary bottled water and slippers. This Ha Long cruise ship provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary full breakfast is served each morning between 6:30 AM and 7:30 AM.
Oriental Sails has a restaurant on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 11:30 AM
Check-in time ends at 12:30 PM
Minimum check-in age is: 18
Check-out time is 10:30 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.
UnionPay
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are not cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Host will greet you
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Guests must provide a copy of their passport in advance
Staffed front desk
Guest will receive an email before arrival 72 hours
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays