Phoenix Hotel Ha Long

4.0 star property

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Photo gallery for Phoenix Hotel Ha Long

Front of property
Minibar, desk, soundproofing, free WiFi
Reception
Minibar, desk, soundproofing, free WiFi
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000
  • Cái Dăm Market
    ‪2 min walk‬
  • Ha Long Night Market
    ‪9 min walk‬
  • Dragon Park
    ‪5 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪41 min drive‬

Room options

Exclusive Double Room, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double or Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

Deluxe Double Room, 1 Bedroom

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, 3 Bedrooms

  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

Deluxe Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

About this property

Phoenix Hotel Ha Long

4-star hotel in Bai Chay
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Phoenix Hotel Ha Long offers 38 air-conditioned accommodations with fireplaces and minibars. 25-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Ha Long hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Phoenix Hotel Ha Long has designated areas for smoking.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Fireplace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators

Property is also known as

Phoenix Ha Long
Phoenix Hotel Ha Long Hotel
Phoenix Hotel Ha Long Ha Long
Phoenix Hotel Ha Long Hotel Ha Long

Phoenix Hotel Ha Long Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Hung

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.

6/10 Okay

Philipp

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2019