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Royal Lotus Halong Resort & Villas

4.5 star property

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Photo gallery for Royal Lotus Halong Resort & Villas

Indoor pool, outdoor pool, free cabanas, pool umbrellas
Exterior
Aerial view
Reception
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Peninsula 2, Hung Thang Urban Area, Hung Thang Ward, Ha Long
  • Ha Long Night Market
    ‪18 min walk‬
  • Cái Dăm Market
    ‪3 min drive‬
  • Sun Square
    ‪6 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪43 min drive‬

Room options

View all photos for Deluxe Twin

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

View from room

Deluxe Double Room, Sea View

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa, 5 Bedrooms, Garden View

Villa, 5 Bedrooms, Garden View | 1 bedroom, in-room safe, desk, blackout drapes

Villa, 5 Bedrooms, Garden View

  • 1076 sq ft
  • Sleeps 10
  • 4 Twin Beds and 3 Double Beds

View all photos for Villa, 5 Bedrooms, Sea View

Villa, 5 Bedrooms, Sea View | 1 bedroom, in-room safe, desk, blackout drapes

Villa, 5 Bedrooms, Sea View

  • 1076 sq ft
  • Sleeps 10
  • 4 Twin Beds and 1 Double Bed

View all photos for Deluxe Double Room, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, Garden View

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Royal Lotus Halong Resort & Villas

4.5-star Ha Long hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Royal Lotus Halong Resort & Villas offers 535 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Spa. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
This Ha Long hotel has its very own private beach. In addition to a full-service spa, Royal Lotus Halong Resort & Villas features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a children's pool, a fitness center, and a steam room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Royal Lotus Halong Resort & Villas is a smoke-free property.

Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Direct access to a private beach
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 2200000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Royal Lotus Halong Resort Villas
Royal Lotus Resort Villas
Royal Lotus Halong Villas
Royal Lotus Halong Resort Villas
Royal Lotus Resort Villas
Royal Lotus Halong Villas
Royal Lotus Villas
Hotel Royal Lotus Halong Resort & Villas Ha Long
Ha Long Royal Lotus Halong Resort & Villas Hotel
Hotel Royal Lotus Halong Resort & Villas
Royal Lotus Halong Resort & Villas Ha Long
Royal Lotus Halong Villas
Royal Lotus Halong & Ha Long
Royal Lotus Halong Resort & Villas Hotel
Royal Lotus Halong Resort & Villas Ha Long
Royal Lotus Halong Resort & Villas Hotel Ha Long

Royal Lotus Halong Resort & Villas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 4 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Minh

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2021

4/10 Poor

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Lotus stay
The surrounding area was very desolate and had an eerie feel to it. Not many places to go to. Had a ghost town feel to it
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and the room. Nice and spacious, but we ran out of hot water each day which was disappointing. The breakfast buffet was excellent and the staff were amazing!
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Terrible service. Unreasonable charges. Mean staff
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
staff service front desk= GOOD , restaurant= GOOD , Room service=GOOD TOTALS 3 GOODS = EXCELLENT
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and friendly. Rooms were well cleaned. Large breakfast buffet was included. We loved the heated indoor swimming pool!
Stayed 2 nights in Jan 2019

6/10 Okay

zr

Liked: Staff & service
Disliked: Room comfort
Not as nice as in the pictures
+ves Nice view from room Large spacious room Complimentary fruit delivered to the room -ves Would recommend you to do a overnight boat cruise rather than stay here; the prices they quoted for the day boat cruise were more than overnight cruises Uncomfortable bed Very little non-meat options at breakfast, even the roast potatoes had bacon mixed with them; difficult for anyone vegetarian
Stayed 1 night in Sep 2018

4/10 Poor

Cuc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Michelle, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great views.
Staff are fantastic and helpful. Managed a free upgrade from garden view to river view. Definitely recommend river view. Not many restaurants around the area or much entertainment. We walked a fair distance looking for dinner and nothing was open however later found out the hotel offers a buffet dinner. Would definitely stay again. Was about a 5-10 min taxi ride to the marina to get to the dock for our cruise around Halong bay.
Stayed 1 night in Jul 2018

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice complex, not ready for an enjoyable holiday
New complex with a lot going for it. But it is open too soon. Finishes are below par, facilities not open - beach has no sand, although brochures show it as a feature 'close to beach' hence misleading, Spa not open. And the staff need some training and English language improvement. While they were incredibly attentive, it was quite annoying being asked every time they passed you "how is your stay with us, anything we can do" when all you want to do is relax.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Kirill

Disliked: Room comfort
Stayed 1 night in Mar 2019

8/10 Good

HeeJoong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

TOYOHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ファミリーにオススメ
ホテルに子供向けプールがあり子供がいれば大喜び間違いなし
Stayed 1 night in Nov 2018

4/10 Poor

chinhyuk

Disliked: Cleanliness, property conditions & facilities
삭막한 내부. 청소상태 불량.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort neuf, bien entretenus, avec du personnel nombreux et souriant. Excellent séjour de 2 nuits avec 2 jolies piscines, une attractive salle de fitness et des prestations
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Halong Bay
Great hotel in Halong bay. It was a bit outside the city, very quiet area with beautiful garden and large swimming pool. 5 minutes with taxi to city center. Breakfast was very good. Can recommend this hotel if you want to rest a few days before you go on a halong bay cruise.
Stayed 2 nights in Oct 2018

10/10 Excellent

Jens Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halong Bay
Vi havde en god oplevelse, havde bestilt et værelse med haveudsigt men fik et med havudsigt, rigtig god morgen mad og særdeles venlig personale, tæt på halvøen hvor de sejler ud i Halong Bay.
Stayed 5 nights in Feb 2018