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Royal Lotus Hotel Halong

4.0 star property

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Photo gallery for Royal Lotus Hotel Halong

Property grounds
Exterior
Interior
Interior
Indoor pool, outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Parking included

Explore the area

Map
A13 Block 1, East of Hung Thang 2, Bai Chay Ward, Ha Long, Quang Ninh
  • Ha Long Night Market
    ‪3 min walk‬
  • Cái Dăm Market
    ‪7 min walk‬
  • Sun Square
    ‪3 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪44 min drive‬

Room options

View all photos for Junior Room, Bay View

Junior Room, Bay View | Premium bedding, minibar, in-room safe, desk

Junior Room, Bay View

  • 484 sq ft
  • Bay view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Bay View

Suite, Bay View | Premium bedding, minibar, in-room safe, desk

Suite, Bay View

  • 614 sq ft
  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Bay View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Bay View

  • 409 sq ft
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

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Exterior

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  • Parking included
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The price is $94
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About this property

Royal Lotus Hotel Halong

4-star hotel in Bai Chay
2 restaurants, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and 2 coffee shops/cafes.
Royal Lotus Hotel Halong offers 147 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, Thai massages, facials, and body treatments.
In addition to an indoor pool and an outdoor pool, Royal Lotus Hotel Halong provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Royal Lotus Hotel Halong is a smoke-free property.

Wine Dine Restaurant - This restaurant serves breakfast, lunch, and dinner.
Hana Hana Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Hana Hana Restaurant
  • Wine Dine Restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Spa

  • Facials
  • Hot stone massages
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 28.88 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 165 per vehicle (roundtrip)
  • Rollaway bed fee: USD 28.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Halong Royal Hotel
Hotel Royal Lotus
Lotus Hotel Halong
Royal Halong Hotel
Royal Hotel Halong
Royal Lotus
Royal Lotus Halong
Royal Lotus Halong Hotel
Royal Lotus Hotel
Royal Lotus Hotel Halong
Royal Lotus Hotel
Royal Lotus Halong
Royal Lotus
Hotel Royal Lotus Hotel Halong Ha Long
Ha Long Royal Lotus Hotel Halong Hotel
Hotel Royal Lotus Hotel Halong
Royal Lotus Hotel Halong Ha Long
Royal Lotus Hotel Halong Hotel
Royal Lotus Hotel Halong Ha Long
Royal Lotus Hotel Halong Hotel Ha Long

Royal Lotus Hotel Halong Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 32 out of 84 reviews
Rating 8 - Good. 30 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Lee, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge staff who are very professional, helpful, pleasant, friendly experienced and efficient. Speak good English and impressed by their willingness and sincerity in helping guests solve problems. Check in speedy. We are very pleased with their great service which made our stay very enjoyable and memorable. Breakfast buffet spread decent. Will strongly recommend this cosy hotel for excellent location, cleanliness, relaxing skybar, beautiful skyline and quiet and spacious rooms.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
. Wine and dine restaurant was abysmal . Surrounding area completely dead . Building site next door . Pool in separate building, meant you had to walk through the foyer dripping wet as no changing area provided . Skybar beautiful and staff great however only opened at 4pm which meant no outdoor facility to enjoy the weather . Laundry service overpriced, only had a small bag of thin items washed and it cost 1.3 million!!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Overall the hotel was located in a great location plus the hotel food was amazing.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
I think the hotel is ok the staff need more improvement and need more friendly welcome I was not happy with the bell boy when I come to pick up my stuff at check out
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good staff. Good value for money on everything there. I would stay again.
Stayed 1 night in Apr 2019

8/10 Good

Hayami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Big construction work nonstop till midnight and from 6am right next to building, receptionists have poor English so misunderstood our request of airport transfer and had a bit of last minute excitement. Spa was disappointing but breakfast was good. Stay here only on route to somewhere more exciting.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and staff were helpful. Rooms are big and bed was comfortable. The construction across the street is very loud on one side of the hotel. Because of this, we requested a room change after the first night and hotel staff were very understanding.
Stayed 2 nights in Jan 2019

8/10 Good

nachayapat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
good and comfortable
Stayed 2 nights in Oct 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay!
This was a great hotel. Staff was exceptional, hotel was extremely clean, pool and gym were great! Breakfast buffet was excellent. I highly recommend this place!
Stayed 1 night in Oct 2018

10/10 Excellent

Byron, Halong, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel with very friendly and helpful staff. Excelent view of the area from the Sky Bar with great Happy Hour prices. Will stay here again on my next visit for sure.
Stayed 1 night in Sep 2018

6/10 Okay

Mel, New Zealand

fancy hotel. terrible room service
I expected more from this hotel. we did not leave happy. Room service, when we finally managed to get some, was not what we ordered and was not very nice at all. BUT the breakfast buffet was vast and over the top. I was very unimpressed. The pool was nice though because there were no kids there.
Stayed 1 night in Aug 2018

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities
If you have to
It was near tau chau ferry terminal to Halong Bay. 5 min taxi ride. Decent hotel but has nothing around or even a cafe for a cup of coffee. Another 5 mins taxi ride to The Sun wheels. Walls are thin and could bear noise.
Stayed 1 night in Jul 2018

10/10 Excellent

Soo Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jun 2018

8/10 Good

Mark, Glasgow

Liked: Cleanliness, staff & service, room comfort
Modern hotel with some staff friendlier than others. Had to request toiletries a couple of times. Better alternative would be to stay on a boat.
Stayed 2 nights in Jun 2018

4/10 Poor

kyu seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was ok itself... Construction at next door had been carry on whole through the night with heavy , heavy noise. No matter weekend. Wow !!! Hotel staff say sorry but it was so terrible 3 nights.

8/10 Good

stephanie, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location
The personable service we received from staff upon checking in and night view from the hotel skybar had made our stay memorable.
Stayed 2 nights in Dec 2017

8/10 Good

Bayanagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
We got 2 bay facing connecting rooms. Both the rooms were comfortable with the room having the queen bed being very spacious and a large bathroom. The locality is rather quiet but just a minute away from the night market and about 10 minute taxi ride from the pier to take the Halong Bay cruise. The variety at the buffet breakfast was truly amazing.
Stayed 2 nights in Dec 2017

10/10 Excellent

Yenyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2017

10/10 Excellent

kulsum, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was a comfortable hotel with all modern facilities and well placed for the convention centre. The staff were very helpful and friendly
Stayed 3 nights in Nov 2017

10/10 Excellent

Katie, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place in Halong Bay
The room was incredible! It was very spacious. The bathroom was also very spacious. It was clean and the bed was comfortable. It was a short taxi ride to the pier.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The Royal Lotus Hotel was a lovely 4 star hotel with a great rooftop bar. The highlight was the fantastic Japanese restaurant which we ate at both nights that we stayed and the waitress was very friendly and professional. The buffet breakfast was also of a high standard with a huge variety of food on offer.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
The hotel is very convenient in terms of location and facilities. It is walking distance from the center including shops, cafes and restaurants. Rooms are clean and spacious.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017