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Saigon Halong Hotel

4.0 star property

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Photo gallery for Saigon Halong Hotel

Outdoor pool
Lobby
Exterior
Deluxe Twin Room, Sea View | Minibar, in-room safe, desk, blackout drapes
Business center

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh, 36000
  • Sun Square
    ‪3 min walk‬
  • Bai Chay Beach
    ‪11 min walk‬
  • Queen Cable Car Ocean Terminal
    ‪15 min walk‬
  • Haiphong (HPH-Cat Bi)
    ‪44 min drive‬

Room options

View all photos for Deluxe Double Room, Smoking, Sea View

Deluxe Double Room, Smoking, Sea View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Smoking, Sea View

  • 441 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, Mountain View

  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite Panoramic Sea view

Executive Suite Panoramic Sea view | Minibar, in-room safe, desk, blackout drapes

Executive Suite Panoramic Sea view

  • 882 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, Sea View

  • 441 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Mountain View

Superior Twin Room, Mountain View | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, Mountain View

  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior double Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Superior double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior twin Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Superior twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe twin Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe double Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite Non smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Villa

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Superior Villa

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior double Villa

Minibar, in-room safe, desk, blackout drapes

Superior double Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior twin Villa

Minibar, in-room safe, desk, blackout drapes

Superior twin Villa

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Novotel Ha Long Bay

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (384)
The price is $35
per night
$39 total
includes taxes & fees
Mar 3 - Mar 4
Novotel Ha Long Bay

About this property

Saigon Halong Hotel

4-star hotel in Bai Chay
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Saigon Halong Hotel offers 205 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Saigon Halong Hotel provides an outdoor tennis court and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary. A total renovation of this property was completed in February 2019.

Saigon Halong Hotel is a smoke-free property.

Panorama - Overlooking the ocean, this restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Panorama

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Built in 2002
  • Renovated entire property - February 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Halong Saigon Hotel
Saigon Halong
Saigon Halong Hotel
Saigon Hotel Halong
Saigon Halong Bay
Saigon Halong Hotel Hotel
Saigon Halong Hotel Ha Long
Saigon Halong
Hotel Saigon Halong Hotel Ha Long
Ha Long Saigon Halong Hotel Hotel
Hotel Saigon Halong Hotel
Saigon Halong Hotel Ha Long
Saigon Hotel
Saigon
Saigon Halong Hotel Hotel Ha Long

Saigon Halong Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 155 reviews
Rating 8 - Good. 60 out of 155 reviews
Rating 6 - Okay. 34 out of 155 reviews
Rating 4 - Poor. 23 out of 155 reviews
Rating 2 - Terrible. 8 out of 155 reviews

8.2/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Massoud, Midlothian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, dinner was great, breakfast buffet had very limited choices. Maybe it was a seasonal impact.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Jake, Hai Phong

Liked: Cleanliness, staff & service, amenities
Bathroom amenities and water pressure were good. Double bed was two singles pushed together. Gardens were pleasant and the pool was inviting. Staff, for the most part, we're friendly. The buildings need a bit of tlc.
Stayed 1 night in Sep 2019

2/10 Terrible

Olivia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unpleasant
When we first arrived, we were very unsatisfied with the Villa room we had booked- it was in a run-down building next to the actual hotel. We were able to switch our room to a Sea-View room which was much better, but throughout our stay we had difficulties communicating with the hotel staff and front desk, who did not seem to speak English and understand a lot of the requests we had. Ordering room service was also a struggle because no one in the kitchen seemed to speak English either, and they frequently got our order wrong. We had multiple communication issues when changing rooms, ordering, and asking general questions to the staff. Overall we did not feel they had the intentions of catering to our needs throughout our stay.
Stayed 5 nights in Jun 2019

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
It was a restful, quiet stay at Villa 5.
Stayed 2 nights in Apr 2019

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The perfect stay in Halong Bay
Stayed 3 nights in Apr 2019

8/10 Good

KOK LEONG

Relaxing tour around Halong Bay
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is clean and quiet. not close to restaurant or shopping. Good breakfast
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
there is bugs in the room.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

6/10 Okay

Abinash

Nice Place.
Nice place. Centrally located. Great view from the dinning room up top. You get what you pay for.
Stayed 1 night in Jul 2018

8/10 Good

Tara, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A nice hotel with all needs met, the room was kept brilliantly clean, breakfast was vast with variety. Two niggles, arrived at 1am and had no help with luggage so had to carry bags up a hill, villa sat at the top of a hill difficult with bags over all no help with luggage and some building works surrounding the hotel but besides that hotel is great
Stayed 10 nights in Jun 2018

8/10 Good

jen g, coleshill england

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel but massive building site for miles
Excellent hotel . Staff ok but had a bad experience when we asked to extend for a night. A young man wearing glasses on reception told us it was full after seeing that a coach had pulled up outside ... so he was in a rush to get rid of us. We found this hard to believe as rooms were still on internet that were available. After an hour of panic we went back and were quite insistent that the hotel had rooms. Spoke to another lady who eventually said that rooms had suddenly become available ??? The chap looked very sheepish and apologised ??? I guess it doesn't change his pay packet if the hotel looses customers . But hotel in good situation . However I wished that we had just taken a night cruise from HANOI. As after seeing the beautiful Islands there was no where else locally to go as the beach and area for miles opposite the hotel is literally a massive building site and very noisy .
Stayed 2 nights in Mar 2018

4/10 Poor

ChengWei, Taipei, TW

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
10 mins walk to shopping street
One of my friend used to stay here, but I forgot she came with travel group... We came in low season and booked a 'sea view' room. Room is at 7th of 12(or 13?) floor.(what are the rooms above?) No picturesque view to see but a huge spectacular construction at front (new shopping center). I understand there are some in-room maintenances have to be done before high season, but can you hotel please don't START AT 6:00 IN THE MORNING!!! (the time travel groups have got up for breakfast and left) Also the dinner at highest floor restaurant was terrible, the 20 USD steak worst than I has had 4USD street food in my hometown . No more words for another 20USD red wine.... When I looked at the travel group buses in park lot, hearing the hotel maintenance noisy, watching the workers in constructing shopping centre.... supposed to give my partner a big surprise (and the best memory to her) but now I only felt like a fool when her voice recalled in my mind "save the money from the place just for sleeping".....
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cheerful & experience staff in the hotel. Not only at the reception. The 14th level restaurant & the housekeeping team are equally good. It's a good stay. To mention the reception staff Lucy/Huyen is very patience & experience, Groom her & she has the potiential. Kudos to the team.
Stayed 1 night in Nov 2017

4/10 Poor

HUONG

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Customer service is very poor, not expected with 4 stars hotel staff, completely not professional

10/10 Excellent

Michele, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & would stay there again
Staff & the people around Halong are very friendly

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all round

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view from the balcony

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location
Great stay here. Nice view and nice staffs. There cafe and restaurants near by.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Booked for 3 nights... stayed 1
This would have been a great hotel about 15 years ago. Nothing seems to have been updated since then. Unless your looking for a 'special' massage, don't bother going to the spa. After refusing the 'special' I was given a poor massage and then she tried to insist on a tip that was greater than the original cost! Pool had a few chairs around, as well as plenty of leaves floating... but no towels. We read about the great beach nearby, which is why we booked, but nearest beach is about 0.5 km and across a major road. We booked for 3 nights after our Halong Bay cruise (which is awesome), but after first night hired a car to go back to Hanoi. There is nothing to do at the hotel or anywhere in the city.

8/10 Good

firmansyah Luasan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
It's okay hotel with helpful staff. I forgot my things and they did the effort to deliver it back to me.

8/10 Good

Rob, scotland

Liked: Cleanliness, staff & service, room comfort
Nice hotel starting to look a little tired
Had a fab holiday. Staff very pleasant and helpful. Some of the staff didn't speak English so ran into some difficulties there but eventually managed to get satisfactory answers to or enquiries. The whole area is under construction which causes a dust cloud but the hotel and most of the surrounding businesses clean constant to try and minimise the dust. Unfortunately this can't be helped but once all the constructing is finished Halong Bay will be an amazing place to visit. Probably one off the most spectacularly beautiful places in the world. We plan to go back in a couple of years. Thank you to all the staff at the Siagon Hotel for a truly lovely and very memorable holiday

2/10 Terrible

Natalie

Disliked: Staff & service