*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Sea Stars Hotel Ha Long features a full-service spa, 3 spa tubs, a sauna, and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 3 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
Business amenities at this 4-star property consist of a business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 10764 square feet (1000 square meters) include a conference center. This family-friendly hotel also offers a children's pool, spa services, and a terrace. Complimentary covered valet parking is available on site.
Sea Stars Hotel Ha Long is a smoke-free property.
- Walkway to water
- Picnic area
- Daily
- Coworking spaces
- Number of spa tubs - 3
- Elevator
- Lockers available
- 24-hour front desk
- Business center
- Turkish bath/Hammam
- Covered parking
- Uncovered parking
- Secured parking
- Dry cleaning/laundry service
- Free valet parking
- Conference space size (meters) - 1000
- Distance from property (ft) 164
- Number of meeting rooms - 4
- Terrace
- Luggage storage
- Distance from property (meters) 50
- Fence around pool
- ATM/banking
- Free full breakfast
- Concierge services
- Conference center
- Snack bar/deli
- Pool umbrellas
- Accessible shuttle
- Total number of rooms - 353
- Lifeguard on site
- Number of accessible parking spaces 1
- Barbecue grill(s)
- Coffee/tea in common areas
- Front entrance ramp
- Registration desk height (inches) - 39
- Registration desk height (centimeters) - 100
- Elevator door width (inches) - 100
- Number of bars/lounges - 3
- Elevator door width (centimeters) - 150
- Number of poolside bars - 2
- Full-service spa
- Number of swim-up bars - 2
- Firepit
- Conference space
- Free breakfast
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Free WiFi
- Pool sun loungers
- Sauna
- Smoke-free property
- Outdoor seasonal pool
- Children's pool
- Spa services on site
- Free parking nearby
- Stroller
- Number of restaurants - 1
- Dock
- Firewood (free)
- Conference space size (feet) - 10764
- Fully fenced
- Gas grill
- Charcoal grill
- Laundry facilities
- Carport
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Off-street parking
- Free newspapers in lobby
- Telescope
Family Friendly Amenities
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Playground on site
Room Amenities
Sea Stars Hotel Ha Long offers 353 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and indoor private spa tubs. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Ha Long hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, printers, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Designer toiletries
- Desk
- Premium bedding
- Separate sitting area
- Soundproofed rooms
- Turndown service
- Premium TV channels
- Wireless internet access
- Access via exterior corridors
- Bidet
- Blackout drapes/curtains
- Slippers
- Cable TV service
- Flat-panel TV
- Free WiFi
- Down comforter
- Egyptian-cotton sheets
- Individually furnished
- Individually decorated
- Memory foam mattress
- Pillow menu
- TV size: 32
- Private pool
- Deep soaking bathtub
- Rainfall showerhead
- Bathtub or shower
- Private spa tub
- Hydromassage showerhead
- Highchair
- Number of bathrooms - 1
- Number of beds 1
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Chef
- Local maps
- Window screens
- Guidebooks or recommendations
- Children's dinnerware
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Braille signage
- Closed captioned TV
- Bathroom emergency pull cord
- Visual fire alarm
- Doorbell/telephone notification
- Vibrating pillow alarm
- Lever door handles
- Telephone accessibility kit
- Wardrobe or closet
- Toothbrush and toothpaste available
- Private spa tub (indoor)
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
- WiFi speed 25+ Mbps
- Area rug/s in room
- Hardwood flooring in room
Parking
Free valet parking , Free parking nearby
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.
Sea Stars Hotel Ha Long has a restaurant on site.
Spa Services
Amara has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
- Number of treatment rooms 3
- Outdoor treatment areas
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Mud bath in spa
- Sauna in spa
- Spa tub in spa
- Hot springs/mineral springs in spa
- Massages
- Body treatments
- Facial treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Steam room in spa
- Thai massage
- Reflexology
- Sports massage
- Detoxification wrap
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Sign language-capable staff
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Portable hoist available
- Pool hoist on site
- Pool access ramp on site
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices in meeting rooms
- Assistive listening devices available
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
3 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: VND 0.10 per person (one-way)
- Airport shuttle fee per child: VND 0.10 (one-way)
- Rollaway bed fee: VND 1500000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash.
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Staffed front desk
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for VND 1500000.0 per day.
Pet Policy
- No pets or service animals allowed
We should mention
The seasonal pool will be open from April to October.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Sea Stars Hotel Ha Long Hotel
- Sea Stars Hotel Ha Long Ha Long
- Sea Stars Hotel Ha Long Hotel Ha Long
Hotel Reviews
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