*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The cruise ship offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This beach cruise ship also offers a rooftop terrace, an arcade/game room, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Syrena Cruises is a smoke-free property.
- Cruise terminal shuttle (surcharge)
- Daily
- Couples/private dining
- Newspapers in lobby (surcharge)
- Rooftop terrace
- Number of bars/lounges - 1
- 24-hour front desk
- Free breakfast
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2011
- Dry cleaning/laundry service
- Free WiFi
- Babysitting or childcare (free)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Proposal/romance packages available
- Free continental breakfast
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Total number of rooms - 34
- Television in common areas
- Number of floors - 4
- Arcade/game room
- Wedding services
- Airport transportation (surcharge)
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (free)
- Arcade/game room
Room Amenities
Syrena Cruises offers 34 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
- Air conditioning
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Premium bedding
- Soundproofed rooms
- Free bottled water
- Bidet
- Shower only
- Free WiFi
- Rainfall showerhead
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Soap
- Shampoo
- Toilet paper
- Toothbrush and toothpaste available
- Hardwood flooring in room
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 6:30 AM and 7:30 AM.
Lotus - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Wheelchair accessible (may have limitations)
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Cave exploring/spelunking on site
- Kayaking on site
- Boat tours on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: USD 100 per person (one way)
- Airport shuttle fee per child: USD 60 (one-way), (from 6 to 11 years old)
- Rollaway bed fee: USD 2700000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 11:00 AM
Check-in time ends at 12:30 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10:30 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Guests must provide a copy of their passport in advance
Staffed front desk
Children stay free - maximum age 1
Social distancing measures are not in place
Contactless check-in is not available
No cribs (infant beds) available
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Number of children who can stay free - 5
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 2700000.0 per day.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Up to 5 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Syrena Cruises
- Syrena Cruises Boat
- Syrena Cruises Boat Halong
- Syrena Cruises Halong
- Syrena Cruises Cruise
- Syrena Cruises Boat Ha Long
- Syrena Cruises Boat
- Syrena Cruises Ha Long
- Cruise Syrena Cruises Ha Long
- Ha Long Syrena Cruises Cruise
- Cruise Syrena Cruises
- Syrena Cruises Ha Long
- Syrena Cruises Cruise Ha Long
Hotel Reviews
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