All-inclusive room rates at The Au Co Cruises are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Some rates at The Au Co Cruises are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The cruise ship offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.
This luxury cruise ship also offers spa services, a library, and a terrace.
The Au Co Cruises is a smoke-free property.
The Au Co Cruises offers 32 accommodations with fireplaces and complimentary bottled water. Rooms open to balconies. Business-friendly amenities include safes and phones. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 7:00 AM and 8:30 AM.
The Au Co Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
Lan Ha Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at noon
Check-in time ends at 12:30 PM
Minimum check-in age is: 18
Check-out time is 10:30 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
UnionPay
Front desk opens daily at 6:00 AM
Front desk closes daily at 11:30 AM
Credit card pre-authorization
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are not cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Guests must register online prior to arrival
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Guests must provide a copy of their passport in advance
Staffed front desk
Children stay free - maximum age 2
Guest will receive an email before arrival 72 hours
Social distancing measures are not in place
Contactless check-in is not available
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Number of children who can stay free - 2
No gap period between guest stays
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.