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The room was not well maintained

Super clean, excellant service, cannot ask for a better location in the middle of Old Quarter. 2 minutes walk to St Joseph Cathdral, about 5min walk to shopping street. Thanks to general manager Brian for the very personalised check out experience.

Staff

Big room within the old quarter. Bathroom needed cleaning and we had dirty towels a few times. Nothing was mentioned about cash payment when booking the room - we paid by card and were charged 5% on top (not the hotel's fault but they should make it clear on the website). Staff was helpful and nice. Breakfast was served at a different location.

Very neat and clean with amazing staff. Very centrally located and with a great breakfast selection that was included with the stay. Cant get enough of their hospitality.

Absolutely beautiful hotel. I booked this hotel as an emergency stay as I forgot to book a place to stay and recharge for a few hours before my next flight and I’m so glad I chose to stay with them because hot damn this hotel was absolutely SPACIOUS than most hotels I chose to stay at here in Vietnam! It’s an absolute CRIME I didn’t get the chance to dip into the pool but just being able to see it up there was straight beautiful! Especially captivating at night! Don’t get me started on the in-house restaurant they have, I felt like I didn’t deserve to be there the way it was so fancy! I can’t remember what I had ordered for my main course but it’s was DELICIOUS especially their Mousse cake. So beautiful and tasteful! The next time I visit Vietnam, God Himself knows that I WILL be back here as one of the main places to stay at. God bless the staff for being so helpful to me since the second I had booked my stay! And when I arrived with my luggage, they made me feel more important than the President throughout my stay! They helped me break my large bills, directed me to a great place to exchange my currency and practically rolled out the red carpet for me! It straight up felt like there was nothing they couldn’t do for me. THEY ARE WORTH THE MONEY! STAY HERE!!!