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Great location and a great value/price, but let's not kid ourselves. This is not a 5-star type of location. It is an excellent value/part of the experience of traveling to Ha Noi.

Very central and the staff are the most kind and attentive people. I booked my tours on get your guide but Rosie at the hotel showed me better quality crusies at the same price but with added convenience of hotel pickup and drop off. And better tours than what I had booked. I ended up getting the biggest suite on the cruise and upgraded free to a luxury line at no added cost. The hotel has a good relationship with the best tours. Rosie at the hotel is the best booking tours. Best ones at best price. and I feel they make sure they put you on the best adventures and tours. One tour we stoped at a store on way to the 2 day cruise. They sell art made my handicapped people I bought something and forgot an expensive high speed fan at the store. I realized 10 minutes after leaving. I simply messaged the hotel on WhatsApp and told them. The staff knew the driver and called him and had him pickup this fan on his way back. While I was on the cruise I see a text with a photo of the fan securely in Staffs possession at reception. They didn’t need to do all the effort and calling and asking the driver to detour and drop it off at hotel. I never imagined a hotel and their tour group would do all of that. In this hotel you’ll find a tastefully done boutique hotel with good style. Kind and helpful and attentive staff. That go out of there way to be more helpful than any hotel I have ever stayed. I’ll back to Vietnam and I know exactly where I’m staying. This hotel.

Hotel is in a good location and very clean. Staff extremely helpful and breakfast was delicious with plenty of options. While it was lovely to have the option of having a bath, you have to stand in the bath to have a shower and climbing in to shower is likely to be hard for people with mobility difficulties.

This property was amazing and it exceeded my expectations. The breakfast was excellent. They clean your room every day and give you free water and soda. It’s very quiet due to it’s proximity so you will sleep good.

The hotel was beautiful! The staff was very helpful, attentive, and friendly. The bed was very comfortable. The breakfast buffet was incredible! So many different options and very tasty. Then they allowed us to keep our bags there during the day after checking out. They had a private side room with a shower that we could use so we were fresh for our next adventure. Highly recommend this place.

We had a wonderful one night stay at this hotel. Our room was clean, comfortable, and very well maintained. The reception team were very welcoming, friendly, and helpful throughout our stay. The hotel is ideally located in the old quarter. We enjoyed our experience so much that we decided to book another stay for when we return to Hanoi at the end of our trip.

Great hotel in a convenient location. Staff were exceptional and very friendly. Lovely hotel